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Added 10 mins ago
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iQmetrix

Solutions Consultant, Workforce & HR

Remote, Canada

Pay: $130,000 to $160,000 CAD / year
Job type: Full-time
Workplace: Remote
Apply by: Dec 3, 2026
Posting language: English
Posted: Sep 4, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Shiftlab:
Shiftlab is a fast-growing, AI-driven workforce management platform. Over 30,000 retail professionals already rely on us for scheduling, time and attendance, team communication, and real-time performance visibility - the everyday tools that make running an hourly workforce simpler for operators and better for the people on the floor.

We're a fully remote company built on trust, ownership, and collaboration. Our mission is to elevate human potential, and for us that starts on the frontline: less time lost to manual scheduling and paperwork, more visibility and control for the people actually running the stores.

About The Role:
This is a strategic, client- and prospect-facing role. We're looking for someone who can own Enterprise client relationships and help close deals. You'll sit with sales and marketing as a credible expert voice in the room with prospects, lead demos for enterprise accounts, and give Product a seat-at-the-table view of what enterprise HR buyers actually need.

**This is a remote opportunity. Our preferred locations are: Regina, Vancouver, Toronto, Denver, Davidson/Charlotte

The #1 filter for this role (note for HR)
Above everything else, we're looking for a closer - someone you can put in a boardroom with a prospect and trust to help win the deal. Domain depth matters here because it wins deals, not for its own sake.

What You'll Do:
Sales engineering & deal closing

Sit directly with sales as a credible expert voice in the room - this is a lead role in prospect and client conversations, not a back-seat supporting one
Lead product demos for enterprise prospects, tailoring each pitch to that vertical's specific

HR and operational pain points

Help build and run a go-to-market strategy for specialty retail
Partner with marketing on positioning, messaging, and collateral for new target verticals

Domain expertise in the room

Bring the human side of the conversation - speak credibly to the real operational and people impact HR/workforce systems have on both the business and its frontline staff
Speak knowledgeably to the compliance complexity around hourly workforce management - labor law, scheduling regulations, wage/hour rules - as it comes up in prospect conversations
Translate the nuance of third-party integrations - payroll systems, internal operating systems, POS systems - well enough to speak credibly to a prospect's requirements and connect the dots for our internal teams

Customer & market insight

Act as our in-house expert on HR and hourly-workforce issues in retail - bring that lens into prospect and customer conversations
Gather and synthesize feedback from prospects, customers, and industry contacts to spot unmet needs before they show up in a support ticket
Product voice
Hold a seat at the table on product roadmap decisions
Help ensure the product both innovates and checks the compliance/operational boxes enterprise HR buyers require
Work with Product to turn market and customer signals into concrete opportunity briefs - not just “customers want X,” but why, and what it's worth
Identify HR and workforce management pain points specific to hourly, multi-location workforces and help Product prioritize what we build next

What You Bring:

A closer, first - proven ability to hold your own in a boardroom with a prospect and help win the deal; this is the top filter for this role, ahead of raw domain tenure
10+ years in HR, retail operations, or workforce management - ideally some combination of the three
Direct experience with hourly, frontline workforce environments at scale (retail, restaurant, or similar multi-location operations)
Enterprise experience - you've operated inside, or served, large and complex organizations
Working knowledge of the compliance landscape around hourly workforce management (labor law, scheduling regulations, wage/hour rules)
Comfortable leading client-facing conversations in a consultative, expert capacity
Conceptual (not necessarily technical) fluency with third-party integrations - payroll, POS, and internal operating systems - enough to speak credibly to a prospect's requirements and translate for internal teams
Comfort operating across sales, customer-facing, and product work - this isn't a role for someone who wants a single lane
Experience giving product demos or leading prospect-facing conversations
A track record of turning an operational or HR pain point into a clear business case or product requirement
Strong written and verbal communication - you'll be translating between sales, CS, and product regularly
Self-starter who's comfortable building a go-to-market motion in a new vertical largely from scratch

Nice to have

Hands-on technical aptitude with integrations or systems - a genuine asset if you have it, but not something we screen for
Experience in specialty retail categories beyond telecom - apparel, jewelry, beauty, or other regulated or hourly-heavy retail
Background with HRIS, payroll, or workforce management software
Prior experience at an early-stage SaaS company

What We Offer:

Begin your journey with a competitive starting salary! 
Compensation: The expected base salary range for this role is $130,000–$160,000 CAD, plus variable compensation. The overall compensation package will reflect the successful candidate’s experience and the final scope of the role.
Enjoy peace of mind with a comprehensive benefits package for you and your entire family. 
Embrace work-life harmony with a flexible remote working environment, generous vacation and trusted sick leave program. 
Invest in your future with our RRSP/401K/PF and Share Ownership plans. What's even better? We offer a match program!
We care about your family, offering maternity, adoption, and paternity leave salary top ups as well as ten “New Baby Days” for all parents welcoming a new child into their life.  
Enjoy a “Cultural Day” off annually to celebrate a day of religious or cultural significance. 
Give back with up to 6 days of paid time off annually for volunteering or personal learning. 
We believe in the value of taking time to refresh, re-energize, and reflect on your career journey. Employees are granted a seven-week sabbatical after every seven years of employment!

Want to Join the Team? 
If you’re interested in a career with ShiftLab, please submit your resume and cover letter. We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

You can view our job applicant privacy policy here.

Apply About employer

More about this job

Responsibilities

The Solutions Consultant will lead enterprise client relationships, conduct product demos, and act as a strategic expert to help close deals. They will also provide critical market and product feedback to internal teams to influence the product roadmap and go-to-market strategy.

Requirements

Candidates must have 10+ years of experience in HR, retail operations, or workforce management with a proven track record of closing enterprise deals. Strong knowledge of labor compliance, third-party integrations, and the ability to communicate effectively across sales and product teams is required.

Skills

Sales engineering
Deal closing
Enterprise sales
Product demos
Workforce management
HR systems
Retail operations
Compliance management
Labor law
Scheduling regulations
Wage and hour rules
Third-party integrations
Go-to-market strategy
Consultative selling
Product roadmap development

Benefits

Competitive salary
Variable compensation
Flexible remote working environment
Generous vacation
Trusted sick leave program
RRSP/401K/PF plan
Share ownership plans
Match program
Maternity leave top up
Paternity leave top up
Adoption leave top up
New baby days
Cultural day
Paid volunteering time
Paid personal learning time
Seven-week sabbatical

Remote locations

Regina, Canada
Vancouver, Canada
Toronto, Canada
Denver, United States
Davidson, United States
Charlotte, United States

Remote locations (standardized)

Charlotte, North Carolina, United States
Davidson, North Carolina, United States
Denver, Colorado, United States
Regina, Saskatchewan, Canada
Toronto, Ontario, Canada
Vancouver, British Columbia, Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
AI-driven
Workforce management
Enterprise
Retail
HRIS
Payroll
POS
Compliance
Labor law
Scheduling
Go-to-market
Consultative
Product roadmap
Sales engineering
Frontline staff
Multi-location
Strategic
B2B
Integration

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