Delivery Director

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Original job description

Director -Delivery

About the job

Iris is seeking an experienced Leader to represent Iris and lead our delivery team on a client

initiative focused on building modern, AI-first capabilities for Commercial and Corporate

Banking. This role will drive the design, architecture, development, and testing of solutions

that integrate with existing applications, services, and data to simplify and elevate the

experience for key personas such as Relationship Managers (RMs).

This is a client-facing leadership role requiring both strong technical acumen and deep

familiarity with the commercial banking domain.

What You'll Do

Serve as the primary Iris representative and point of contact for the client initiative
Lead a cross-functional Iris team spanning architecture, design, development, and QA
Translate business and user needs (of RMs and related personas) into AI-native product capabilities
Guide technical architecture and integration decisions across existing banking applications, services, and data sources
Own delivery quality, timelines, and stakeholder communication throughout the project lifecycle
Partner with client stakeholders to shape roadmap, priorities, and success metrics

What We're Looking For:

Strong understanding of the Commercial/Corporate Banking domain, including typical RM workflows, tools, and pain points
Experience with, or exposure to, the capabilities and systems commonly used by commercial banking personas (e.g., CRM, credit/lending platforms, servicing tools, data/reporting systems)
Solid technical background across architecture, application design, and development (hands-on or hands-on-adjacent), with working knowledge of AI/ML-enabled product capabilities
Proven experience leading technical teams through full project lifecycles (discovery through delivery)
Excellent client-facing communication and stakeholder management skills
Comfort operating in ambiguity and driving structure/clarity for a team and client

Nice to Have:

Prior experience with AI-native or AI-assisted product builds
Experience integrating with legacy or enterprise banking systems
Background in consulting or professional services delivery

Interested candidates may share the detailed resume of them or may refer profile for the same at sudakhina.malhotra@irissoftware.com.

Thanks & Regards

Sudakhina Malhotra

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More about this job

Responsibilities

Represent Iris as the primary client contact and lead a cross-functional team delivering AI-first capabilities for commercial and corporate banking. Guide architecture and integration decisions, translate user needs into product capabilities, and manage delivery quality, timelines, stakeholder communication, and roadmap priorities.

Requirements

Requires strong knowledge of commercial or corporate banking, including Relationship Manager workflows and commonly used banking systems, along with a solid technical background in architecture, application design, development, and AI/ML-enabled products. Candidates should have proven experience leading technical teams through full project lifecycles and strong client-facing communication and stakeholder management skills.

Skills

Commercial Banking
Corporate Banking
Delivery Leadership
Technical Architecture
Application Design
Application Development
AI/ML Product Capabilities
Systems Integration
Cross-Functional Team Leadership
Project Lifecycle Management
Stakeholder Management
Product Roadmapping
Quality Assurance
Requirements Translation
Legacy Banking Systems

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