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Added 2 mins ago
Manager, Financial Planning & Analysis
Corpay
Toronto, ON
Corpay is currently looking to hire a Manager, FP&A. This position falls under our Corpay Cross Border line of business, located at 121 King Street West, Toronto ON. You will report…
Added 2 mins ago
Senior Plant Process Engineer
ERCO Worldwide
Saskatoon, SK
Added 2 mins ago
ER
Senior Sales Coordinator
Empire Roofing
Georgetown, ON
- Full-time
Added 2 mins ago
NF
Bilingual Collections Agent
NorthLake Financial ULC
Barrie, ON
- Full-time
Added 2 mins ago
NF
Inside Sales Representative
NorthLake Financial ULC
Barrie, ON
- Full-time
Added 2 mins ago
Phonathon Team Leader Fall 2026 / Chef d'équipe phonathon automne 2026
McGill University
Mont-Royal, QC · Les Cours Mont Royal
…apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search…
Added 2 mins ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
Added 2 mins ago
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Regional Financial Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Added 18 mins ago
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Senior Project Manager/ Technical Lead, Conveyance
Stantec
Toronto, ON
- Full-time
Stantec is seeking a Senior Project Manager/ Technical Lead, Conveyance to join our Water team. The role can be based our of one of the following offices: Toronto, Hamilton/Stoney Creek,…
Added 18 mins ago
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Construction Inspector - Conveyance
Stantec
Windsor, ON
- Full-time
Added 18 mins ago
PC
Personal Lines Account Manager
People Corporation
Toronto, ON · ON - PC John St - Toronto
- Full-time
As a Personal Lines Account Manager, you are a trusted advisor, who owns and supports client relationships and understands their home and Auto needs to provide effective insurance solutions.
Added 18 mins ago
TA
Accounts Payable Specialist Contract (1026)
Trail Appliances Ltd.
Richmond, BC
- Contract
Added 18 mins ago
AP
Infection Prevention and Control (IPAC) Lead
Anson Place Care Centre
Hagersville, ON
- Full-time
Added 18 mins ago
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Manager, Analytics CAM
CIBC
Vancouver, BC · Toronto, ON
- Full-time
As a member of CIBC’s team, the Manager, CAM (C
Added 18 mins ago
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ACCOUNT MANAGER, SMALL BUSINESS FINANCING
BDC
Brossard, QC
- Full-time
Added 32 mins ago
Assistant Branch Manager
Money Mart
Parksville, BC
Added 32 mins ago
A
Assistant Cost Manager
Arcadis
Toronto, ON
- Full-time
Arcadis is seeking a talented Assistant Cost Manager to join its expanding P
Added 32 mins ago
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Account Manager
Fiserv
Mississauga, ON
- Full-time
Added 32 mins ago
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Manager, Program Controls
Seaspan
North Vancouver, BC
- Full-time
The Manager, Program Controls leads the Program Controls function at Vancouver Shipyards, providing oversight, governance, and continuous improvement of project controls across all…
Added 32 mins ago
Identity and Access Management (IAM) Operations Manager
The Canada Life Assurance Company
Toronto, ON
The Manager, IAM Access Operations leads enterprise Identity and Access Management operations while driving identity security strategy, control effectiveness, and cyber resilience. The role…
Added 32 mins ago
Client Support Manager
CMiC
Toronto, ON
As a CMiC "Client Support Manager" within our Support department, you will be the first point of contact to serve assigned clients’ technical support needs. You shall act as the liaison…
Added 33 mins ago
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Senior Financial Analyst – FP&A, Fuel
Alimentation Couche-Tard
Laval, QC
- Internship
Added 33 mins ago
PA
Portfolio Manager
Purpose Advisor Solutions
Toronto, ON
- Full-time
Added 33 mins ago
T&
Senior Project Manager / Senior Consultant, Stakeholder Management
Turner & Townsend
Toronto, ON
- Full-time
Added 33 mins ago
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Field Sales Representative
ALLDATA
Sherbrooke, QC
- $50,000 to $125,000 CAD / year
- Full-time

Irth Solutions

Account Manager (America)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through farming strategies, and ensuring successful system adoption. They act as a key advisor to clients while collaborating with internal project, technical, and sales teams to meet business objectives.

Requirements

Candidates must have a Bachelor's degree and at least 3-4 years of experience in customer success, account management, or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Business development
Technical support
Relationship building
Communication skills
Cultural competence
Financial management
Reporting
KPI tracking
Project management
Strategic planning
Negotiation

Benefits

Medical insurance
Dental insurance
Vision insurance
401k
RSP
Company match
Flexible PTO
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
Business Development
Relationship Management
Technical Consulting
KPIs
Reporting
Project Management
Strategic Growth
Client Portfolio
Helpdesk
Helpcenter
Stakeholder Management
Remote Work
Borealis

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