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Added 10 mins ago
SL
Wealth Sales Director (External Wholesaler) – Downtown Toronto Region (FSB)
Sun Life
Toronto, ON · ON · Ontario Telecommuters
- Full-time
…Toronto region - including but not limited to providing thought leadership, practice management and portfolio analysis promoting SLGI’s product…
Added 10 mins ago
C
Financial Advisor- CIRO-ID
CIBC
Sherwood Park, AB
- Full-time
…services support, and exceptional client service. As a Financial Advisor, you’ll deliver on CIBC’s Imperial Service approach, acting as a single point of contact for your clients and…
Added 10 mins ago
B
Automation Engineer
BMO
Toronto, ON · SCC
- Full-time
As an Automation Engineer, you will also serve as a trusted technical advisor and advocate, providing leadership and guidance on automation best practices and operational excellence…
Added 10 mins ago
B
Manager, Dynamics 365 F&O Consulting
BDO
Vancouver, BC · Hamilton, ON · Ottawa, ON · Toronto, ON
- Full-time
Act as a trusted advisor to external customers and BDO project teams in support of client Dynamics F&O Finance implementations
Added 10 mins ago
B
Account Executive
Beneva
NS · Toronto, ON
- Full-time
Are you a seasoned Group Insurance sales professional with a strong network of advisor relationships and a proven track record of driving growth? Do you thrive on uncovering new…
Added 10 mins ago
Sr Underwriter, Surety
Aviva
Vancouver, BC
As a trusted advisor, you will help strengthen and expand Aviva's Surety presence by managing a portfolio of contractor accounts, collaborating with accredited brokers, and contributing to…
Added 25 mins ago
Industry Advisor - Public Safety
Softchoice
Ottawa, ON
…stand proudly for our people and their success through career development and advancement, and continuously strive to do what’s good for our people and…
Added 25 mins ago
PP
Financial Accountant
Piramal Pharma Ltd
Aurora, ON
- Full-time
Piramal Pharma Solutions is a contract development and manufacturing organization (CDMO), offering end-to-end development and manufacturing solutions across the drug life cycle. We serve…
Added 25 mins ago
Strategic Coordinator, Communications & Business Intelligence
City of Edmonton
AB
…Intelligence, the Strategic Coordinator plays a vital role in strategy development, issues management, and the execution of complex, enterprise-wide initiatives. As a central force within…
Added 25 mins ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
The Director, Child Care Services is accountable for the overall leadership, vision, and management of the unit’s programs and contributes to the long-term planning required to achieve…
Added 40 mins ago
IF
Learning and Development Advisor,
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Are you passionate about developing human potential? As a Learning and Development Advisor, you will contribute to strategic initiatives that support talent development and organizational…
Added 40 mins ago
R
Administrative Assistant
RBC
Timmins, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering…
Added 40 mins ago
CI
HR Operations Advisor
Calian in Space & Technology
Kingston, ON
- Full-time
We are looking for an HR Operations Advisor to serve as a trusted partner and subject matter expert supporting employees, managers, and HR stakeholders across global operational and…
Added 40 mins ago
M
Technology Product Specialist
MNP
Calgary, AB
- Full-time
…activities remain on track, on scope and within budget. As a trusted advisor, you will develop, enable and support initiatives that allow MNP to deliver client service and operate reliably…
Added 40 mins ago
AC
Global Mobility Tax - Senior Manager
ACCA Careers
Calgary, AB
- Full-time
…while leveraging local and global teams in areas such as policy development and design, payroll, immigration, and automation. Your main objective is to be a trusted tax advisor to clients,…
Added 40 mins ago
D
HR Advisor / Conseiller(ère) en ressources humaines
DWF
Toronto, ON · Greater Toronto Area, Canada
- Full-time
DWF takes pride in cultivating a collegial workplace that promotes teamwork, professional development, and social connection among staff and lawyers alike. We believe people thrive when…
Added 40 mins ago
KB
HR & Safety Manager
KingFisher Boats Inc.
Vernon, BC
- $90,000 to $120,000 CAD / year
- Full-time
Partner with leadership on workforce planning, succession planning, employee development, organizational change, and apprenticeship programs.
Added 40 mins ago
JC
Director, People
Jarvis Consulting Group
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
Be the trusted advisor to managers and employees on policy, conflict and tough calls
Added 54 mins ago
OH
Senior Business Partner, Health Workforce Capacity
Ontario Health
Toronto, ON
- Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
Added 54 mins ago
T
Vice President, Global Core Trade Finance, TD Securities, Global Transaction Banking
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 54 mins ago
TE
Senior Communications Advisor - Emergency Response
TC Energy
Calgary, AB
- Full-time
Reporting to the Manager of Communications Operations, Brand & Governance, the Senior Advisor will work as part of an integrated communications team, with a focus on effective emergency…
Added 55 mins ago
AE
Maintenance Manager
Agrocrop Exports Ltd.
Bolton, ON
- Full-time
Act as a strategic advisor to senior operations leadership, translating asset performance and reliability data into business-level decisions.
Added 1 hour ago
PC
Personal Lines Account Manager
People Corporation
Toronto, ON · ON - PC John St - Toronto
- Full-time
As a Personal Lines Account Manager, you are a trusted advisor, who owns and supports client relationships and understands their home and Auto needs to provide effective insurance solutions.
Added 1 hour ago
PC
Investment Analyst
People Corporation
Toronto, ON · ON - PC Sheppard - Toronto
- Full-time
Support consultants in responding to client and advisor inquiries regarding investment performance and strategy.
Added 1 hour ago
D
Senior Advisor, Financial performance and budget
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a senior financial performance and budget advisor, you help design, institute, update, analyze and monitor strategies and solutions related to income and expense accounting. You help…

Irth Solutions

Account Manager (America)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through farming strategies, and ensuring successful system adoption. They act as a key advisor to clients while collaborating with internal project, technical, and sales teams to meet business objectives.

Requirements

Candidates must have a Bachelor's degree and at least 3-4 years of experience in customer success, account management, or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Business development
Technical support
Relationship building
Communication skills
Cultural competence
Financial management
Reporting
KPI tracking
Project management
Strategic planning
Negotiation

Benefits

Medical insurance
Dental insurance
Vision insurance
401k
RSP
Company match
Flexible PTO
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
Business Development
Relationship Management
Technical Consulting
KPIs
Reporting
Project Management
Strategic Growth
Client Portfolio
Helpdesk
Helpcenter
Stakeholder Management
Remote Work
Borealis

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