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Added 5 mins ago
PA
Portfolio Manager
Purpose Advisor Solutions
Toronto, ON
- Full-time
…entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose Unlimited’s businesses include…
Added 35 mins ago
W
Product Marketing Manager
WELLSTAR
Toronto, ON
- Full-time
Whether you are in research and development, administration, communications, operations leadership, or technology, joining us now is an opportunity to play a critical role in transforming…
Added 1 hour ago
WT
Product Marketing Manager
WELLSTAR Technologies
Toronto, ON
- Full-time
Whether you are in research and development, administration, communications, operations leadership, or technology, joining us now is an opportunity to play a critical role in transforming…
Added 2 hours ago
TG
Senior Manager, Enterprise Risk Management
TMX Group
Toronto, ON
- $130,000 to $145,000 CAD / year
- Full-time
…innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our…
Added 2 hours ago
CH
Chief Medical Officer
Clearpoint Health Network Inc.
Calgary, AB · Burnaby, BC · Winnipeg, MB · Toronto, ON · Brossard, QC · Regina, SK · Saskatoon, SK · Etobicoke, ON
- Full-time
…across Clearpoint Health Network (CHN) and serves as a senior advisor on medical governance, clinical quality, patient safety, physician practice, regulatory compliance and organizational…
Added 4 hours ago
IS
Account Manager (America)
Irth Solutions
Remote, Canada
- $70,000 to $75,000 CAD / year
- Full-time
- Remote
Act as an advisor to propose the best solutions and practices in using Borealis
Added 4 hours ago
IS
Account Manager (APAC)
Irth Solutions
Remote, Canada
- $70,000 to $75,000 CAD / year
- Full-time
- Remote
Act as an advisor to propose the best solutions and practices in using Borealis
Added 4 hours ago
IS
Account Manager (EMEA)
Irth Solutions
Remote, Canada
- $70,000 to $75,000 CAD / year
- Full-time
- Remote
Act as an advisor to propose the best solutions and practices in using Borealis
Added 4 hours ago
Senior Advisor, Financial Accounting and Advisory Services- Cost Accounting- Assurance
EY
Montreal, QC
We are seeking a senior advisor with specialized expertise in Cost Accounting and Inventory Management to join our Financial Accounting Advisory Services Finance Optimization (FAAS-FO) team…
Added 4 hours ago
RT
Conseiller(ère) principal(e) – Stratégie et investissements numériques, Atlantique/ Principal Advisor – Digital Strategy & Investment, Atlantic
Rio Tinto
Montreal, QC
- Full-time
Un diplôme universitaire en génie, en systèmes d’information, en informatique, en administration des affaires, en économie ou dans une discipline connexe, ou une expérience pratique…
Added 4 hours ago
D
Advisor, Product administration
Desjardins
Montreal, QC
- Full-time
As a product administration advisor, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You advise and assist…
Added 6 hours ago
Product Manager - AI Platform
Nesto Cloud
Canada
…CAD $80 billion in residential and commercial mortgages under administration. Trusted by many of the country's leading financial institutions, we combine over 50 years of mortgage expertise…
Added 6 hours ago
Product Manager - AI Platform
Nesto Group(e)
Canada
…CAD $80 billion in residential and commercial mortgages under administration. Trusted by many of the country's leading financial institutions, we combine over 50 years of mortgage expertise…
Added 1 day ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
…one-on-one relationship with a dedicated and professional Investment Advisor (IA), while maintaining active participation in decisions regarding their investment portfolio. It's a very…
Added 2 days ago
SP
Manager, Global P2C Innovation Readiness & Enablement
Salesforce Partner Canada
Toronto, ON
- Full-time
Be the trusted advisor for drafting and deploying targeted messaging and training materials to build awareness, knowledge, and skills with key stakeholders.
Added 2 days ago
A
Functional Architecture Advisor
Alithya
QC · QC, Canada
- Full-time
Formation en informatique, en systèmes d’information, en administration ou dans un domaine connexe;
Added 2 days ago
T
PIA Client Service Associate
TD
Toronto, ON
- Full-time
…one-on-one relationship with a dedicated and professional Investment Advisor (IA), while maintaining active participation in decisions regarding their investment portfolio. It's a very…
Added 2 days ago
CF
Business Development Manager
CI Financial
Calgary, AB
- Full-time
Perform pro-active call and sales campaigns to promote CI GAM product offerings to existing and potential clients
Added 3 days ago
RC
Territory Manager (Sales)- Hepson Equipment
Reesink Canada
Brandon, MB
- Full-time
…sales professional who works closely with Parts, Service, and Administration teams to deliver exceptional customer experiences. Preference will be given to candidates with prior…
Added 3 days ago
IW
Service Specialist, CC Advisor Support
IG Wealth Management
Quebec, QC
- Full-time
…accurately, professionally and effectively through acquired product knowledge of the corporate policies and…
Added 3 days ago
GB
Benefits Specialist
GroupHEALTH Benefit Solutions
Surrey, BC
- Full-time
…delivering exceptional client service while managing the day-to-day administration and servicing of a dedicated portfolio of direct clients. You’ll act as a trusted point of contact,…
Added 3 days ago
JG
Technical Sales Enablement Coordinator
Johnston Group Inc.
Winnipeg, MB
- Full-time
Three to five years of experience in sales enablement, sales operations, revenue operations, CRM administration, functional consulting, business analysis, product coordination, or a related…
Added 3 days ago
B
Territory representative
BMR
ON · Ottawa, Ontario
- Full-time
…the Territory Representative consists of acting as an expert advisor and point of contact for dealers regarding all aspects of their store performance, both financially and…
Added 3 days ago
SH
Senior Director, HR Systems, Product Owner
SE Health
Markham, ON
- Full-time
Reporting to the VP, HR Transformation & Total Rewards, the Senior Director, HR Systems, Product Owner provides strategic leadership for the organization's HR technology ecosystem,…
Added 3 days ago
WF
Insurance Advisor
Western Financial Group
Winnipeg, MB
- Full-time
…small business accounts. You will report to the Manager, Growth Administration and have the opportunity to offer this new and dynamic service for our clients under a specified premium…

Irth Solutions

Account Manager (America)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through farming strategies, and ensuring successful system adoption. They act as a key advisor to clients while collaborating with internal project, technical, and sales teams to meet business objectives.

Requirements

Candidates must have a Bachelor's degree and at least 3-4 years of experience in customer success, account management, or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Business development
Technical support
Relationship building
Communication skills
Cultural competence
Financial management
Reporting
KPI tracking
Project management
Strategic planning
Negotiation

Benefits

Medical insurance
Dental insurance
Vision insurance
401k
RSP
Company match
Flexible PTO
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
Business Development
Relationship Management
Technical Consulting
KPIs
Reporting
Project Management
Strategic Growth
Client Portfolio
Helpdesk
Helpcenter
Stakeholder Management
Remote Work
Borealis

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