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Added 1 min ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Grand Forks, BC
We’re searching for an Insurance Advisor. Are you searching for new possibilities?
Added 1 min ago
OH
Senior Business Partner, Health Workforce Capacity
Ontario Health
Toronto, ON
- Full-time
The Senior Business Partner (SBP), Health Workforce Capacity is a strategic role with the opportunity to influence workforce planning and transformation across Ontario’s health system. The…
Added 1 min ago
TG
Senior Manager, Enterprise Risk Management
TMX Group
Toronto, ON
- $130,000 to $145,000 CAD / year
- Full-time
…governance posture. In this critical role, you will act as a trusted advisor to senior leadership, independently challenging first-line business operations while integrating risk…
Added 1 min ago
T
Vice President, Global Core Trade Finance, TD Securities, Global Transaction Banking
TD
Toronto, ON
- Full-time
…etc.) This candidate will have the ability to identify GCTF business opportunities and deliver mandates effectively. The successful candidate will be a strong advocate and trusted advisor…
Added 1 min ago
TE
Senior Communications Advisor - Emergency Response
TC Energy
Calgary, AB
- Full-time
Reporting to the Manager of Communications Operations, Brand & Governance, the Senior Advisor will work as part of an integrated communications team, with a focus on effective emergency…
Added 1 min ago
OF
Investment Advisor
Optimize Financial Group
Toronto, ON
- Full-time
Added 1 min ago
AE
Maintenance Manager
Agrocrop Exports Ltd.
Bolton, ON
- Full-time
Act as a strategic advisor to senior operations leadership, translating asset performance and reliability data into business-level decisions.
Added 1 min ago
OF
Business Development Representative
Optimize Financial Group
Toronto, ON
- Full-time
We’re hiring a driven wholesaler to join our Business Development team, with a focus on cold calling and outbound prospecting. This role is all about picking up the phone, building…
Added 17 mins ago
PC
Personal Lines Account Manager
People Corporation
Toronto, ON · ON - PC John St - Toronto
- Full-time
As a Personal Lines Account Manager, you are a trusted advisor, who owns and supports client relationships and understands their home and Auto needs to provide effective insurance solutions.
Added 17 mins ago
PC
Investment Analyst
People Corporation
Toronto, ON · ON - PC Sheppard - Toronto
- Full-time
Support consultants in responding to client and advisor inquiries regarding investment performance and strategy.
Added 17 mins ago
D
Investigations Advisor
Desjardins
Levis, QC · Montreal, QC
- Full-time
As an investigations advisor, you help apply tactics, techniques and procedures for investigations, inquiries, liaisons and information to a wide range of administrative and security…
Added 17 mins ago
D
Senior Advisor, Financial performance and budget
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a senior financial performance and budget advisor, you help design, institute, update, analyze and monitor strategies and solutions related to income and expense accounting. You help…
Added 17 mins ago
D
Senior Advisor, Personal
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a senior personal advisor, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You provide service tailored to client needs…
Added 17 mins ago
C
Lead Java Risk Developer
Citi
Mississauga, ON · Toronto, ON
- Full-time
Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards.
Added 17 mins ago
C
Associate Financial Advisor
CIBC
Beaverton, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial…
Added 17 mins ago
CF
District Vice-President, Sales
CI Financial
Toronto, ON
- Full-time
…successful candidate is expected to develop and implement a business plan and sales strategy to increase CI’s market share within the territory; develop a territory coverage strategy and…
Added 17 mins ago
MK
MK Tsawwassen Mills - Seasonal Sales Assistant
Michael Kors
Tsawwassen, BC
- Part-time
Act as a fashion advisor while demonstrating product knowledge
Added 17 mins ago
B
Manager - Finance, FP&A
BMO
Toronto, ON · BMOPLACE
- Full-time
Acts as a trusted financial advisor to assigned business/group.
Added 17 mins ago
B
Corporate Real Estate Business Advisor
BMO
Toronto, ON · YNG
- Full-time
Acts as a trusted advisor to assigned business/group.
Added 31 mins ago
Senior Principal, Mine Permitting
WSP
Vancouver, BC
As a recognized industry leader, you will drive business growth, strengthen client relationships, influence permitting strategies on high-profile mining projects, and position WSP as a…
Added 31 mins ago
M
Business Systems Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Our Value Stream is modernizing advisor- and client-facing platforms and technologies to provide our customers and business partners with secure, reliable, dynamic, and efficient digital…
Added 31 mins ago
M
Elite Inforce Case Coordinator
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Manulife’s Insurance business unit is a leading provider of investment and insurance solutions that meet the diverse financial needs of Canadian families. In collaboration with independent…
Added 31 mins ago
I
Directeur adjoint, Architecture de solutions d’IA/ Associate Principal, AI Solution Architecture
IQVIA
Ottawa, ON
- Full-time
…operationally scalable, and demonstrably trustworthy. Working across business development, consulting, engineering, product, and applied science teams, the Associate Principal translates…
Added 31 mins ago
JT
Outside Sales Representative
JM Test Systems
AB · Edmonton, Alberta
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who…
Added 31 mins ago
JT
Outside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who…

Irth Solutions

Account Manager (America)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through farming strategies, and ensuring successful system adoption. They act as a key advisor to clients while collaborating with internal project, technical, and sales teams to meet business objectives.

Requirements

Candidates must have a Bachelor's degree and at least 3-4 years of experience in customer success, account management, or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Business development
Technical support
Relationship building
Communication skills
Cultural competence
Financial management
Reporting
KPI tracking
Project management
Strategic planning
Negotiation

Benefits

Medical insurance
Dental insurance
Vision insurance
401k
RSP
Company match
Flexible PTO
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
Business Development
Relationship Management
Technical Consulting
KPIs
Reporting
Project Management
Strategic Growth
Client Portfolio
Helpdesk
Helpcenter
Stakeholder Management
Remote Work
Borealis

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