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Added 15 mins ago
G
Hiver 2027 - Stagiaire en Acquisition de Talents
GIRO
Rosemont, ON · Montreal, QC
- Full-time
…action, advances our impact around the world. Join us and let’s lead the way forward,…
Added 15 mins ago
K
Senior Piping Designer
Kent
Calgary, AB
- Full-time
Prepare and maintain 3D piping models and 2D drawings in accordance with project specifications, client standards, applicable codes, and Kent procedures.
Added 15 mins ago
C
Banking Centre Leader III (18-month)
CIBC
Aurora, ON
- Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 15 mins ago
C
Community General Manager II, Imperial Service
CIBC
Burlington, ON
- Full-time
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience…
Added 15 mins ago
B
Manager, Dynamics 365 F&O Consulting
BDO
Vancouver, BC · Hamilton, ON · Ottawa, ON · Toronto, ON
- Full-time
Ensuring our professionals have the skills, experience and capacity required to deliver our service offerings
Added 15 mins ago
Sr Underwriter, Surety
Aviva
Vancouver, BC
…responsibilities, and accountabilities will be aligned to your experience and…
Added 15 mins ago
J
Assistant Maintenance Manager
JLL
Pitt Meadows, BC
- Full-time
…to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new…
Added 15 mins ago
SC
Investment Attraction Manager
Strathcona County
Sherwood Park, AB
- Full-time
Strathcona County is seeking a Manager, Investment Attraction to lead the development and implementation of strategies that attract new commercial, industrial and greenfield investment.…
Added 30 mins ago
VH
Occupational Therapist (Adult) - London Middlesex
VHA Home HealthCare
London, ON
- Full-time
…at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our…
Added 30 mins ago
MP
Realtor – Relocate to Dubai
McCone Properties
Winnipeg, MB
- Full-time
No experience required - we train you from zero
Added 30 mins ago
MP
Real Estate Agent – No Experience Needed (Dubai)
McCone Properties
Winnipeg, MB
- Full-time
No experience required - we train you from zero and handle your RERA licensing
Added 30 mins ago
RH
Plant Controller
Robert Half
St. Thomas, ON
- $125,000 to $155,000 CAD / year
- Full-time
Our client is hiring a highly visible Controller, responsible for overseeing all finance and accounting functions for a large manufacturing operation. This role partners closely with senior…
Added 30 mins ago
RH
Accounting Supervisor, Boutique CPA firm (Review Engagements/Notice to Reader/Tax)
Robert Half
London, ON
- $95,000 to $115,000 CAD / year
- Full-time
…growth opportunity AND work/life balance? We are assisting our client, a boutique full‑service public accounting firm based in London, Ontario, with hiring an experienced Accounting…
Added 30 mins ago
CR
Senior Financial Analyst
Clarity Recruitment
Toronto, ON · North York, ON
- $100,000 to $110,000 CAD / year
- Full-time
Our client serves thousands of commercial, industrial and institutional customers. The business has grown steadily through acquisitions and now operates across several Canadian provinces…
Added 30 mins ago
H
Project Manager
Hays
Calgary, AB
- $110,000 to $140,000 CAD / year
- Full-time
Our client is a well-established commercial general contractor with a strong reputation for delivering high-quality projects across Alberta. Known for its collaborative approach,…
Added 30 mins ago
S
Human Resources Business Partner, HR Services
Sanya’k̓ula
Vancouver, BC
- Full-time
The Workplace Consultant, Human Resources, Workplace Experience Network (WEN) reports to Team Leader, works in a matrixed human resources (HR) team, and is accountable for providing a full…
Added 30 mins ago
TC
Residence Worker, Temp Part-Time
Taproot Community Support Services
Vancouver, BC
- Part-time
- Temporary
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 30 mins ago
RH
Senior Accountant
Robert Half
Grand Bend, ON
- $75,000 to $100,000 CAD / year
- Full-time
Our client is seeking a detail-oriented Senior Accountant to join their team in a fully on-site role. Reporting directly to the Controller, this position is responsible for supporting the…
Added 44 mins ago
IF
Learning and Development Advisor,
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Has a minimum of five years of experience designing and implementing programs in organizational development, talent development, leadership development, or a related field;
Added 44 mins ago
W
Technical Sales Representative- Bearings, Power Transmission
Wajax
ON · Stoney Creek, ON
- Full-time
Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers
Added 44 mins ago
AS
Personal Banking Officer
Alterna Savings
Ottawa, ON
- Full-time
The compensation for this position is determined by a combination of skills, experience and is aligned to the market in which the job is posted. Your recruiter will provide additional…
Added 44 mins ago
VC
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
North Vancouver, BC
- $25.82 CAD / hour
- Other
Within the context of a client and family centered model of care and, in accordance with Vancouver Coastal Health’s (VCH) values, “ We Care for Everyone, We are Always Learning, and We…
Added 44 mins ago
VC
Scheduler, Home Support Service
Vancouver Coastal Health
Vancouver, BC
- $30.61 to $32.39 CAD / hour
- Full-time
…Workers) in accordance with established policies and procedures, client care plans and applicable collective agreements. Performs outside of work on-call…
Added 44 mins ago
VC
Booking Clerk
Vancouver Coastal Health
Richmond, BC
- $28.74 CAD / hour
- Other
Practices in accordance with the standards of professional practice as well as within a client and family centred care model and the vision and values of the department across the Lower…
Added 44 mins ago
VC
Scheduler, Home Support Service
Vancouver Coastal Health
Vancouver, BC
- $30.61 to $32.39 CAD / hour
- Temporary
…Workers) in accordance with established policies and procedures, client care plans and applicable collective agreements. Performs outside of work on-call…

Irth Solutions

Account Manager (America)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through farming strategies, and ensuring successful system adoption. They act as a key advisor to clients while collaborating with internal project, technical, and sales teams to meet business objectives.

Requirements

Candidates must have a Bachelor's degree and at least 3-4 years of experience in customer success, account management, or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Business development
Technical support
Relationship building
Communication skills
Cultural competence
Financial management
Reporting
KPI tracking
Project management
Strategic planning
Negotiation

Benefits

Medical insurance
Dental insurance
Vision insurance
401k
RSP
Company match
Flexible PTO
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
Business Development
Relationship Management
Technical Consulting
KPIs
Reporting
Project Management
Strategic Growth
Client Portfolio
Helpdesk
Helpcenter
Stakeholder Management
Remote Work
Borealis

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