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Added 12 mins ago
FG
Flying Tiger Copenhagen - Sales Associate - Vaughan Mills
Fox Group Canada Inc.
ON
- Part-time
…leading group in the retail industry in Canada. With numerous growth opportunities and expansions on the horizon, now is the perfect time to join our team and turn your retail job into your…
Added 12 mins ago
FG
MANGO - Assistant Store Manager - Markville
Fox Group Canada Inc.
ON · Markham, Ontario
- Full-time
…excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream…
Added 12 mins ago
TP
Supply Chain Finance & Revenue Manager
Turning Point Brands Canada
Laval, QC
- Full-time
This is a senior individual contributor role. The Manager title reflects the scope, autonomy and business impact of the position, including ownership of pricing, COGS and the internal audit…
Added 12 mins ago
MK
Assistant Manager
Michael Kors
AB · Edmonton
- Full-time
…and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a…
Added 12 mins ago
CA
Parts Manager
Capital Automotive Group
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
…building a fresh, forward-thinking culture focused on excellence, growth, and…
Added 12 mins ago
B
Mortgage Specialist
BMO
Trois-Rivières, QC
- Full-time
Added 12 mins ago
A
Dietary Aide Regular Part Time AgeCare Villa Forum-2
AgeCare
Mississauga, ON · Villa Forum
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 12 mins ago
A
Registered Practical Nurse, Regular Part Time [IEM RR RPN D2 0.40] AgeCare Elmira, Retirement
AgeCare
Elmira, ON · AgeCare Elmira
- Part-time
The Registered Practical Nurse reporting to the Health and Wellness Manager of the Home and provides professional nursing care to residents in accordance with required medical care and…
Added 12 mins ago
A
Dietary Aide Villa Forum
AgeCare
Mississauga, ON · Villa Forum
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 12 mins ago
LensCrafters - Licensed Assistant Manager - #942 Kitchener
EssilorLuxottica Group
Kitchener, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 12 mins ago
ASSISTANT STORE MANAGER - CALL IT SPRING - MARKET MALL
The Aldo Group Inc / Le Groupe Aldo Inc.
Calgary, AB
…ourselves on seeing our people reach their full potential through growth, confidence, passion, and innovation.…
Added 12 mins ago
TA
Sales Associate - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Markham, ON
- Part-time
…ourselves on seeing our people reach their full potential through growth, confidence, passion, and innovation.…
Added 12 mins ago
C
Assistant Gas Bar Manager (Full-Time) - Timberlands - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
…exceptional customer service? We’re looking for an Assistant Gas Bar Manager at our Timberlands Gas Bar in Red Deer to help oversee daily operations, support our team, and ensure a safe,…
Added 27 mins ago
NI
Business Development Manager-Canada
Navien, Inc.
Canada
- Full-time
The ideal candidate for this position will help drive long-term growth by identifying new markets, calling on contractors, building strategic partnerships, and uncovering segments beyond…
Added 27 mins ago
AC
Corporate IT Auditor
ATS Corporation
Cambridge, ON
- Full-time
Report to: Senior Manager, Audit & Compliance, IT
Added 27 mins ago
KB
Department Manager - Lighting/Electrical/Plumbing
Kent Building Supplies
Fredericton, NB
- Full-time
If you're looking for a place where your contribution matters, your growth is supported, and your work helps shape communities across Atlantic Canada, we'd love to hear from you.
Added 27 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…
Added 27 mins ago
BN
Aftersales Manager
BYD North America
Toronto, ON
- Full-time
The Aftersales Manager is responsible for leading and driving all aspects of aftersales operations across BYD Canada's dealer network, including technical support, service engineering,…
Added 27 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…inspiration and talent to develop with us as we pursue our ambitious growth…
Added 27 mins ago
KB
Truck Driver Class 3 Boom/Hitchhiker
Kent Building Supplies
Grand Falls-Windsor, NL
- Full-time
If you're looking for a place where your contribution matters, your growth is supported, and your work helps shape communities across Atlantic Canada, we'd love to hear from you.
Added 27 mins ago
G
Senior Account Manager
GreenShield
Toronto, ON
- $72,521 to $109,341 CAD / year
- Full-time
Minimum of five years experience as an Account Executive or Account Manager, working with third-party payors, TPAs, and/or advisors in the health benefits or a related sector.
Added 27 mins ago
EC
Mental Health & Addiction Treatment Sup Workr
EHN Canada
Saskatoon, SK
- $21 to $23 CAD / hour
- Full-time
Other related duties as assigned by the Operations Manager.
Added 27 mins ago
BI
Business Development Specialist, BMO Insurance
BMO Insurance
Toronto, ON
- Full-time
Collaborates effectively with internal stakeholders to build capability and drive business growth.
Added 27 mins ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
Integral part of preparation for the monthly business review presentation and the slides for the monthly growth meeting presentation deck
Added 27 mins ago
M
Assistant General Manager
Mandrake
Peterborough, ON
- Full-time
…promotion to President role when needed. The Assistant General Manager is responsible for all sales and commercial activities required to meet sales & growth goals while complying with all…

Irth Solutions

Account Manager (America)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through farming strategies, and ensuring successful system adoption. They act as a key advisor to clients while collaborating with internal project, technical, and sales teams to meet business objectives.

Requirements

Candidates must have a Bachelor's degree and at least 3-4 years of experience in customer success, account management, or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Business development
Technical support
Relationship building
Communication skills
Cultural competence
Financial management
Reporting
KPI tracking
Project management
Strategic planning
Negotiation

Benefits

Medical insurance
Dental insurance
Vision insurance
401k
RSP
Company match
Flexible PTO
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
Business Development
Relationship Management
Technical Consulting
KPIs
Reporting
Project Management
Strategic Growth
Client Portfolio
Helpdesk
Helpcenter
Stakeholder Management
Remote Work
Borealis

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