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Added 14 mins ago
TU
Business Development Manager
The Universal Group
Prince George, BC
- Full-time
…2026, has an exciting opportunity for a Business Development Manager within our Sales team. The Business Development Manager plays a key role in driving revenue growth within the Prince…
Added 14 mins ago
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Head, CBB Lending & Segment Operations
BMO
Toronto, ON · BMOPLACE
- Full-time
As a key member of the Business Banking leadership team, the Head of CBB Segment & Lending Operations supports the execution of the Canadian Business Banking (CBB) strategy by delivering…
Added 29 mins ago
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Customer Success Manager, Global Delivery Partnerships
Uber
Toronto, ON
- Full-time
Collaboration with Account Managers: Partner closely with AMs to share merchant feedback, align on account strategy, and run joint business reviews. Travel as needed for key client meetings.
Added 29 mins ago
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Account Executive - SMB (Retail)
Solink
Ottawa, ON
- $118,000 to $140,000 CAD / year
- Full-time
Hiring Manager: Sammy Singh | Sales Manager, Retail
Added 29 mins ago
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Account Executive - SMB (Retail)
Solink
Toronto, ON
- $118,000 to $140,000 CAD / year
- Full-time
Hiring Manager: Sammy Singh | Sales Manager, Retail
Added 29 mins ago
Marketing Manager B2B
Nestle Operational Services Worldwide SA
Montreal, QC
Minimum 12 years in related fields such as Key Accounting, Marketing (B2B/Trade), Key Account Management, Marketing, E-business, on trade business required (minimum 3/4)
Added 44 mins ago
Sr Sales Strategy and Operations Manager, Central StratOps, GTM and Analytics
Amazon
Toronto, ON
The Central StratOps, GTM and Analytics team within Sales Intelligence, Tools & Enablement (SITE) builds the data foundations and operational processes that enable 4,000+ sellers to focus…
Added 58 mins ago
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Account Manager II, Agricultural Services
TD
Mount Forest, ON · Stratford, ON
- Full-time
…relationships for both credit and non-credit products/services. The Account Manager II is responsible for conducting credit analysis for own portfolio. The Account Manager II will develop…
Added 1 hour ago
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Pricing Analyst
Staples Inc.
Richmond Hill, ON
- Full-time
Identify key risks in opportunities and highlight for the sales team and management;
Added 1 hour ago
SC
Investment Attraction Manager
Strathcona County
Sherwood Park, AB
- Full-time
Strathcona County is seeking a Manager, Investment Attraction to lead the development and implementation of strategies that attract new commercial, industrial and greenfield investment.…
Added 1 hour ago
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Territory Manager
Biyork Floors
AB · Greater Edmonton Metropolitan Area
- Full-time
We are looking for a driven and sxperienced Territory Manager to grow sales, deliver an exceptional customer experience, and build long-term customer relationships throughout Northern…
Added 1 hour ago
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Senior Project Manager (Group Benefits)
Empire Life
ON · Ontario, Canada
- Full-time
Empire life is looking to hire a Senior Project Manager to join our team!
Added 1 hour ago
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Senior Sales Coordinator
Empire Roofing
Georgetown, ON
- Full-time
We are looking for an experienced and detail-oriented Senior Sales Coordinator to support our Sales Manager and commercial sales team. This role is responsible for coordinating sales…
Added 1 hour ago
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Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
Strong business insights, strategic approach, and account management capabilities.
Added 2 hours ago
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ACCOUNT MANAGER, SMALL BUSINESS FINANCING
BDC
Brossard, QC
- Full-time
BDC is the only bank devoted exclusively to Canadian entrepreneurs. As an Account Manager, Small Business Financing, you will be responsible for business development and managing a…
Added 2 hours ago
Client Support Manager
CMiC
Toronto, ON
As a CMiC "Client Support Manager" within our Support department, you will be the first point of contact to serve assigned clients’ technical support needs. You shall act as the liaison…
Added 2 hours ago
PA
Portfolio Manager
Purpose Advisor Solutions
Toronto, ON
- Full-time
Harness Investment Management Inc. (Harness) is registered across Canada as a Portfolio Manager and Exempt Market Dealer, providing discretionary investment management services to…
Added 2 hours ago
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Field Sales Representative
ALLDATA
Sherbrooke, QC
- $50,000 to $125,000 CAD / year
- Full-time
As an ALLDATA Business Solutions Manager, you will plan, execute, and manage the strategic sales activities needed to drive success within your assigned territory. You’ll work closely with…
Added 2 hours ago
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Field Sales Representative
ALLDATA
Longueuil, QC
- $50,000 to $125,000 USD / year
- Full-time
As an ALLDATA Business Solutions Manager, you will plan, execute, and manage the strategic sales activities needed to drive success within your assigned territory. You’ll work closely with…
Added 2 hours ago
SS
Senior Business Development Manager - Airport & Airline Lounges (NAM)
SITA Switzerland Sarl
Canada
- Full-time
The Job holder will be a experienced and commercially driven Business Development Senior Manager to accelerate the growth of CCM's premium lounge furnishings and interior solutions business…
Added 2 hours ago
Corporate - Commercial Lines - Commercial Account Manager
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
The Commercial Account Manager serves as the lead relationship manager and trusted risk advisor for a portfolio of complex commercial clients. This role is responsible for developing and…
Added 3 hours ago
Product Manager
DSV
Milton, ON
The Product Manager, Trade Lane Development APAC is responsible for driving sustainable growth on the assigned trade lane(s) in ocean freight. The TLM influences and aligns the trade lane…
Added 3 hours ago
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Campaign Manager - Client Facing
Triumphs of Talent
Toronto, ON
- Full-time
Support account retention and growth by identifying opportunities for improvement and upselling.
Added 3 hours ago
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Account Manager, Content Distribution
Corus Entertainment
Toronto, ON
- Full-time
…providers, streaming platforms and free ad-supported channels. As Account Manager, Content Distribution, you will play a key role in growing and protecting that reach. You will help expand…
Added 3 hours ago
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Business Developer Manager
Siemens
Montreal, QC
- Full-time

Irth Solutions

Account Manager (America)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through farming strategies, and ensuring successful system adoption. They act as a key advisor to clients while collaborating with internal project, technical, and sales teams to meet business objectives.

Requirements

Candidates must have a Bachelor's degree and at least 3-4 years of experience in customer success, account management, or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Business development
Technical support
Relationship building
Communication skills
Cultural competence
Financial management
Reporting
KPI tracking
Project management
Strategic planning
Negotiation

Benefits

Medical insurance
Dental insurance
Vision insurance
401k
RSP
Company match
Flexible PTO
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
Business Development
Relationship Management
Technical Consulting
KPIs
Reporting
Project Management
Strategic Growth
Client Portfolio
Helpdesk
Helpcenter
Stakeholder Management
Remote Work
Borealis

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