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BANKING ADVISOR
National Bank of Canada
Terrebonne, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 mins ago
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Senior Private Banker
National Bank of Canada
Laval, QC
- Full-time
National Bank offers a wide range of financial services to individuals, businesses, and public sector organizations across Canada.
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Wealth Associate
National Bank of Canada
Saguenay, QC · Chicoutimi, QC
- Full-time
National Bank Financial - Wealth Management is the fifth largest investment brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000…
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Project Leader
PTAG
Douglas, ON
- Contract
Are you ready to make an impact in the Nuclear industry? Join PTAG, a leading Project Management Advisory & Services firm, recognized across North America for helping world-class clients…
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Banking Advisor
National Bank of Canada
Aurora, ON
- Part-time
…depending on team availability. This position reports to the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit, mortgage financing and…
Added 2 mins ago
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Manager, Financing Solutions - Real Estate Group
National Bank of Canada
Vancouver, BC
- Full-time
A career as a Manager, Financing Solutions - Real Estate in the Commercial Banking team means working closely with Real Estate Account Managers and several internal and external partners as…
Added 2 mins ago
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Senior Java Software Engineer
Henry Schein One Canada
Surrey, BC
- Full-time
Build high-quality backend services, APIs, database integrations, and user-facing functionality
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Senior Project Manager - NET
Kinectrics
Toronto, ON
- Contract
Kinectrics is a wholly owned subsidiary of BWX Technologies focused on providing life cycle management services in the energy and utility sector. We develop innovative solutions for the…
Added 2 mins ago
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Property Administrator- Odenak
Rhapsody Property Management Services
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
Reporting to the Property Manager, the Property Administrator will assist the team with various administrative tasks including rent collection, providing accurate and timely financial…
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Manager, Accounts Payable
University of Toronto
Toronto, ON
- Full-time
Department: FRE Financial Strategy and Services Department
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Senior Project Manager
Quantum Management Services Ltd.
Toronto, ON · Etobicoke, ON
- $85,000 to $100,000 CAD / year
- Full-time
Are you a hands-on Project Manager who enjoys bringing complex technology projects to life? We are seeking a Senior Project Manager to oversee the end-to-end implementation of parking…
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CXA Retail Concierge / Cashier, Islington
Atlas Tools & Machinery
Toronto, ON
- $19.25 to $21 CAD / hour
- Full-time
Completion of all financial transactions with the customers, ensuring every item is correctly scanned.
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Pharmacy Manager
Loblaw Companies Limited
Drumheller, AB
- Full-time
…philosophy that includes: Pharmacy, Dietitian, Medical and Optical…
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Student Project Coordinator
AtkinsRéalis
Mississauga, ON
- Full-time
The Student Project Coordinator will report to the Project Manager will be responsible for the coordination of engineering, procurement, and construction work. This role will require…
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Client Advisor
RBC
Carman, MB
- Part-time
A world-class training program in financial services
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Senior Manager, Financial Reporting
Clutch Technologies Inc.
Toronto, ON
Clutch is looking for a Senior Manager, Financial Reporting to step in as a critical leader on our finance team. Reporting directly to the Corporate Controller, you will architect the…
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Manager, Animal Care Operations
University of Ottawa
Ottawa, ON · D'Iorio Hall
- Full-time
…Reporting to the Senior Director, Animal Care and Veterinary Services, the incumbent is accountable for the operational leadership and management of the University’s animal facilities. The…
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Coordinator, Community Outreach & Education
Toronto and Region Conservation Authority (TRCA)
Brampton, ON
…and restoration of the natural environment and the ecological services the environment…
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AMC - Creative Hub Staff (w)
Alma Mater Society of Queen's University Inc.
Kingston, ON
The AMS is a not-for-profit entity created by the Society to ensure its continuing financial viability by overseeing the management of its services and associated financial affairs. It is…
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Wealth Planning Specialist
TD
AB
- Full-time
Providing professional financial, tax, estate and risk management planning support and solutions to qualifying clients of TD Wealth; Assisting advisors and relationship managers with…
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Business Intelligence Specialist
TD
Ottawa, ON · Toronto, ON
- Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
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Branch Manager III
TD
Regina, SK
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
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Personal Banking Associate
TD
AB
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
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Personal Banker Trainee
TD
Calgary, AB
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
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TS
Program Manager
The Salvation Army Canada and Bermuda Territory
Thunder Bay, ON · Journey to Life Centre
- Full-time
The Program Manager is responsible for all aspects of The Salvation Army Thunder Bay, Journey to Life Centre Residential Programs and give oversight to all the Residential Programs ensuring…

Irth Solutions

Account Manager (America)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through farming strategies, and ensuring successful system adoption. They act as a key advisor to clients while collaborating with internal project, technical, and sales teams to meet business objectives.

Requirements

Candidates must have a Bachelor's degree and at least 3-4 years of experience in customer success, account management, or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Business development
Technical support
Relationship building
Communication skills
Cultural competence
Financial management
Reporting
KPI tracking
Project management
Strategic planning
Negotiation

Benefits

Medical insurance
Dental insurance
Vision insurance
401k
RSP
Company match
Flexible PTO
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
Business Development
Relationship Management
Technical Consulting
KPIs
Reporting
Project Management
Strategic Growth
Client Portfolio
Helpdesk
Helpcenter
Stakeholder Management
Remote Work
Borealis

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