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Added 11 mins ago
CF
District Vice-President, Sales
CI Financial
Toronto, ON
- Full-time
…existing and prospective advisors; and educate and develop advisor knowledge of CI investment…
Added 26 mins ago
Senior Principal, Mine Permitting
WSP
Vancouver, BC
…high-profile mining projects, and position WSP as a trusted advisor within the mining sector. Working within a team of Mine Permitting specialists and alongside multidisciplinary teams…
Added 26 mins ago
M
Business Systems Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Our Value Stream is modernizing advisor- and client-facing platforms and technologies to provide our customers and business partners with secure, reliable, dynamic, and efficient digital…
Added 26 mins ago
Mortgage Review Officer (Real Estate Secured Lending)
Scotiabank
Toronto, ON
The Mortgage Review Officer / Senior Credit Analyst (CA) is responsible for performing quality reviews of mortgage loan decisions processed through Scotia Mortgage Authority (SMA), Home…
Added 26 mins ago
M
RQ11309 - Solutions Designer - Senior
Maarut
Toronto, ON
- Contract
Demonstrated experience with creating quality assurance plan
Added 26 mins ago
PA
Portfolio Manager
Purpose Advisor Solutions
Toronto, ON
- Full-time
…Purpose Unlimited’s businesses include Purpose Investments, Advisor Solutions by Purpose, and…
Added 41 mins ago
MC
Director, Advisor Experience
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
The role: The Director, Advisor Experience leads Wealth field activation and sustained adoption by translating business priorities and enterprise programs into clear advisor and leader…
Added 41 mins ago
Program Handover Manager
Bechtel Corporation
Toronto, ON
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting…
Added 56 mins ago
Member IT Services - Technical Lead- BC Functional
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
…implementation partners, the Configuration Lead acts as a trusted advisor, owns outcomes, and helps ensure the platform delivers measurable operational…
Added 56 mins ago
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Product Marketing Manager
WELLSTAR
Toronto, ON
- Full-time
…support providers and patients, shifting the emphasis back to quality, timeliness, and positive outcomes. With a comprehensive suite of technology solutions, we have successfully helped…
Added 1 hour ago
EB
Beauty Advisor - Jo Malone London - Parttime - Metropolis - Burnaby, BC
ELC Beauty LLC
Burnaby, BC
- Part-time
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of…
Added 1 hour ago
M
Manager, Assurance and Accounting
MNP
Penticton 1, BC
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 1 hour ago
M
Senior Manager, Assurance and Accounting
MNP
Penticton 1, BC
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 1 hour ago
IC
Inspector 2 Westshore Union (Part time) Prince Rupert, BC
Intertek Canada
Burnaby, BC
- Part-time
…safely by millions of people every day. Intertek is the trusted advisor to many of the world’s leading brands, companies, and governments, and has earned a reputation for accuracy,…
Added 1 hour ago
TP
Senior Human Resources Advisor
The Portfolio Group
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
As a Senior HR & Employment Relations Advisor, you will provide expert, commercially focused HR guidance to a diverse and expanding client portfolio. This primarily office-based,…
Added 1 hour ago
MM
Technical Lead - Microsoft Business Central
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…implementation partners, the Configuration Lead acts as a trusted advisor, owns outcomes, and helps ensure the platform delivers measurable operational…
Added 1 hour ago
WT
Product Marketing Manager
WELLSTAR Technologies
Toronto, ON
- Full-time
…support providers and patients, shifting the emphasis back to quality, timeliness, and positive outcomes. With a comprehensive suite of technology solutions, we have successfully helped…
Added 1 hour ago
Senior Customer Success Manager, Canada Strategic Account Services
Amazon
Toronto, ON
- Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.
Added 1 hour ago
AC
Workplace Practices Advisor - International
Air Canada
Dorval, QC
- Full-time
Ability to receive, incorporate, and apply feedback arising from coaching, quality assurance, and professional development activities.
Added 1 hour ago
OM
Accounting and Reporting Advisor
Ontario Ministry of Transportation/ Ministère des Transports de l’Ontario
ON · Ontario, Canada
- $80,089 to $115,402 CAD / year
- Full-time
assess data quality, identify risks and anomalies, and resolve issues to maintain the accuracy and integrity of financial information
Added 1 hour ago
NY
Manager, Marketing & Communications
North York General Foundation
Toronto, ON
- Full-time
…work. Working with the Director, the Manager is also a key advisor on marketing initiatives to other Foundation departments, developing communications plans, campaign strategies, and…
Added 1 hour ago
Group Living House Advisor
New Age Services Inc.
Calgary, AB
…fulfilling lives? We are seeking a dedicated and organized House Advisor to oversee the operations of two residential group homes, providing leadership, guidance, and support to a team…
Added 1 hour ago
D
Wealth Management Advisor
Desjardins
Montreal, QC · Caisse Desjardins de Lachine
- Full-time
As a wealth management advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. You…
Added 2 hours ago
TR
Service Advisor - RV Dealership
Traveland RV Supercentre
Martensville, SK
- Full-time
…has the perfect job for you. We need more than an RV Service Advisor; we need an outstanding communicator with a professional appearance and a strong work ethic, someone who is equally…
Added 2 hours ago
TR
RV Technician
Traveland RV Supercentre
Langley (District), BC · Langley, BC
- Full-time
Discuss repairs with shop foreman or RV service advisor

Irth Solutions

Account Manager (America)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through farming strategies, and ensuring successful system adoption. They act as a key advisor to clients while collaborating with internal project, technical, and sales teams to meet business objectives.

Requirements

Candidates must have a Bachelor's degree and at least 3-4 years of experience in customer success, account management, or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Business development
Technical support
Relationship building
Communication skills
Cultural competence
Financial management
Reporting
KPI tracking
Project management
Strategic planning
Negotiation

Benefits

Medical insurance
Dental insurance
Vision insurance
401k
RSP
Company match
Flexible PTO
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
Business Development
Relationship Management
Technical Consulting
KPIs
Reporting
Project Management
Strategic Growth
Client Portfolio
Helpdesk
Helpcenter
Stakeholder Management
Remote Work
Borealis

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