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Added 8 mins ago
FG
Flying Tiger Copenhagen - Sales Associate - Vaughan Mills
Fox Group Canada Inc.
ON
- Part-time
We are looking for a Sales Associate who is an enthusiastic team player with a passion for retail and customer experience. The ideal candidate brings positive energy, enjoys working…
Added 8 mins ago
FG
MANGO - Assistant Store Manager - Markville
Fox Group Canada Inc.
ON · Markham, Ontario
- Full-time
We are looking for an Assistant Store Manager, who must be an exceptional leader who can motive, inspire, and develop the store team.
Added 8 mins ago
OC
Liquor Store Associate - PT (Willow Park)
Otter Co-op
Kelowna, BC
- $18.25 to $21.15 CAD / hour
- Part-time
Reporting to the Liquor Store Manager, responsibilities for this position include the following:
Added 8 mins ago
R
Nike - Seasonal Athlete (Seasonal Sales Associate) - Masonville Place
Retailors
London, ON
- Part-time
Reports to Store Manager ensuring work duties are accurately performed
Added 8 mins ago
MK
Assistant Manager
Michael Kors
AB · Edmonton
- Full-time
…and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a…
Added 8 mins ago
CA
Parts Manager
Capital Automotive Group
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
We are seeking a dynamic, driven, and visionary Automotive Parts Manager to lead our parts department into its next exciting chapter.
Added 8 mins ago
B
Mortgage Specialist
BMO
Trois-Rivières, QC
- Full-time
Strong interpersonal, sales, customer service, and negotiation skills.
Added 8 mins ago
BP
Receiving Clerk - FT
Bass Pro Shops
Delta, BC · Vancouver, BC
- Full-time
Reporting to the Back Room Department Manager, a Receiving Outfitter is responsible for backend operations including receiving, warehouse, inventory control, replenishment, stocking and…
Added 8 mins ago
LensCrafters - Licensed Assistant Manager - #942 Kitchener
EssilorLuxottica Group
Kitchener, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 8 mins ago
ASSISTANT STORE MANAGER - CALL IT SPRING - MARKET MALL
The Aldo Group Inc / Le Groupe Aldo Inc.
Calgary, AB
As Assistant Store Manager, you’re the Store Manager’s right hand and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and…
Added 8 mins ago
TA
Sales Associate - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Markham, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 8 mins ago
C
Produce Manager – Red River Co-op at St. Vital Food Store
Co-op
Winnipeg, MB
- Full-time
Red River Co-op is recruiting for the position of Produce Manager at our St. Vital Food Store located at 850 Dakota Street, Winnipeg, Manitoba. This position reports to the Store Manager.…
Added 23 mins ago
AC
Corporate IT Auditor
ATS Corporation
Cambridge, ON
- Full-time
…and value-added solutions including pre-automation and after-sales services, ATS businesses address the sophisticated manufacturing automation and service needs of multinational customers…
Added 23 mins ago
KB
Department Manager - Lighting/Electrical/Plumbing
Kent Building Supplies
Fredericton, NB
- Full-time
Department Managers are responsible for the sales results and daily management of their area. This includes executing marketing campaigns, managing inventory, and participating in meetings…
Added 23 mins ago
BN
Aftersales Manager
BYD North America
Toronto, ON
- Full-time
The Aftersales Manager is responsible for leading and driving all aspects of aftersales operations across BYD Canada's dealer network, including technical support, service engineering,…
Added 23 mins ago
MM
Business Development Manager
Merit Medical Systems, Inc.
Canada
- Full-time
Following up with clients to identify opportunities to increase sales volume and profitability.
Added 23 mins ago
G
Senior Account Manager
GreenShield
Toronto, ON
- $72,521 to $109,341 CAD / year
- Full-time
Delivering upon our service level agreements by working with other business areas to make sure client commitments are met.
Added 23 mins ago
BI
Business Development Specialist, BMO Insurance
BMO Insurance
Toronto, ON
- Full-time
Drives sales results to enhance the promotion of BMO Life Assurance product and services to managing general agencies (MGAs) and brokers. Shares feedback on the product, processes, etc. to…
Added 23 mins ago
T
Personal Banker Trainee - Westmount, Greene (Full time)
TD
Montreal, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 23 mins ago
SI
General Manager
Synectics Inc.
Kamloops, BC
- $80,000 to $90,000 CAD / year
- Full-time
Reporting to the Chief Operating Officer, the General Manager will be responsible for overseeing all aspects of hotel operations, including financial performance, revenue management, guest…
Added 23 mins ago
L
Salon Business Partner (Vancouver, Whiterock, Surrey, Delta & Richmond)
L'Oréal
Vancouver, BC
- Full-time
…Surrey, Delta & Richmond. Under the leadership of the Regional Sales Manager, you will act as a key player in the organization and be held accountable for achieving the annual sales…
Added 23 mins ago
MT
Specialist, Business Development
Miller Thomson LLP
Toronto, ON
- Full-time
…strategy into execution. Reporting to the Business Development Manager, Disputes Group, you'll work with the national Markets team on events, client outreach programs, thought leadership,…
Added 23 mins ago
GI
Sales Coordinator
GuestTek Interactive Entertainment Ltd.
Calgary, AB
- Full-time
Coordinate and Administer sales related activity for their assigned Sales team which consists of the Sales Coordinator, Sales Engineer, and Regional Sales Manager.
Added 23 mins ago
A
P/T Store Sales Associate - adidas Kingston Retail Store (2011)
adidas
Kingston, ON
- Part-time
…and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales…
Added 23 mins ago
Partner Development Manager
Barracuda Networks Inc.
Ottawa, ON
We are looking for a Partner Development Manager to join the MSP team and act as the liaison between our Marketing and Sales teams. In this hunter role, you will seek new business…

Irth Solutions

Account Manager (America)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through farming strategies, and ensuring successful system adoption. They act as a key advisor to clients while collaborating with internal project, technical, and sales teams to meet business objectives.

Requirements

Candidates must have a Bachelor's degree and at least 3-4 years of experience in customer success, account management, or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Business development
Technical support
Relationship building
Communication skills
Cultural competence
Financial management
Reporting
KPI tracking
Project management
Strategic planning
Negotiation

Benefits

Medical insurance
Dental insurance
Vision insurance
401k
RSP
Company match
Flexible PTO
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
Business Development
Relationship Management
Technical Consulting
KPIs
Reporting
Project Management
Strategic Growth
Client Portfolio
Helpdesk
Helpcenter
Stakeholder Management
Remote Work
Borealis

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