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Added 7 mins ago
PI
Senior Project Manager
PeopleToGo Inc.
Calgary, AB
- Contract
Collaborate with Sales, Delivery, Finance, and technical leadership to achieve successful client outcomes.
Added 7 mins ago
RH
Accounting Manager
Robert Half
Vancouver, BC
- Contract
Mentor and support team members by sharing technical knowledge, offering guidance, and encouraging skill development.
Added 22 mins ago
Manager, Product Analytics
Rogers Communications
Toronto, ON
Partner with Product, Finance, Sales, Marketing, and Customer Experience teams to support strategic initiatives and business objectives.
Added 37 mins ago
A
Ingenieur Mecanique - Mechanical Engineer
Actalent
Terrebonne, QC
- $46 to $77 CAD / hour
- Contract
Support customers and after-sales service teams with technical issues.
Added 37 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 1 hour ago
T
Software Engineer II (Salesforce Loyalty Management Developer)
TD
Toronto, ON
- Full-time
Develop and maintain technical architecture artifacts, solution designs, integration specifications, deployment strategies, and operational support documentation.
Added 1 hour ago
TR
Senior Director, GTM AI Product Leader
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
We are looking for a Senior Director to own the AI roadmap and strategy for our go-to-market organization: Sales, Customer Success, Professional Services, and Partnerships. You will partner…
Added 2 hours ago
KÉ
Sales Consultant
Kong Électrique
Montreal, QC · Greater Montreal Metropolitan Area
- Part-time
This part-time Sales Consultant role is a hybrid position based in the Greater Montreal Metropolitan Area, with a combination of on-site client visits and work-from-home tasks. The Sales…
Added 2 hours ago
A
Sales & Service Lead (Full-Time) - Carrefour Laval
ALO
Laval, QC
- Full-time
The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a…
Added 2 hours ago
A
Sales & Service Lead (Full-Time) - Carrefour Laval
ALO
Laval, QC
- Full-time
The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a…
Added 2 hours ago
EL
Beauty Advisor/Artist Freelancer/On-Call
Estée Lauder Companies
Quebec, QC
- Full-time
As one of our highly skilled freelance sales associates (that provides either make-up application; skin care advice, hair or fragrance consultations) you will combine your creative and…
Added 2 hours ago
Beauty Advisor - Jo Malone London - Parttime - Metropolis - Burnaby, BC
Estée Lauder Companies
Burnaby, BC
As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store…
Added 3 hours ago
S
Financial Advisor - Scotia Plaza, Toronto
Scotiabank
Toronto, ON
- Full-time
Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience
Added 3 hours ago
Q
Verification Engineer, Senior
Qualcomm
Toronto, ON
- Full-time
…opportunity to work on meaningful projects, develop advanced technical skills, take on significant responsibilities, and contribute to technology that shapes the…
Added 3 hours ago
Senior Manager, Change & Operational Readiness, Global Transaction Banking - Toronto
Scotiabank
Toronto, ON
Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Corporate, Commercial, and Small Business clients with effective treasury management…
Added 3 hours ago
N
Inside sales / counter
Nedco
Kingston, ON
- Full-time
Role Description The Inside Sales / Counter role at Nedco in Kingston, ON is a full-time, on-site position focused on serving walk-in and call-in customers. Day-to-day responsibilities…
Added 3 hours ago
Sr. Service Technician
Super Micro Computer
Quebec, QC
…systems. The Sr Service technician is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent…
Added 3 hours ago
J
Revenue Operations Lead
Jobgether
Canada
- Full-time
…build the systems, processes, and reporting infrastructure that support scalable revenue growth. Working closely with Sales, Customer Success, Supply Operations, Legal, Finance, and…
Added 3 hours ago
CR
Technician - Sample Processing - Evening Shift
Charles River Laboratories
Montreal, QC
- Full-time
…globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a…
Added 3 hours ago
GG
Regional Sales Manager - Canada Central & East
Gallagher Group
NB · St. John's, NL · NL · NS · ON · PE · Quebec, QC · New Brunswick, Canada · Newfoundland & Labrador, Canada · Nova Scotia, Canada · Ontario, Canada · Prince Edward Island, Canada
- Full-time
Collaborate with internal teams across Sales, Technical, Product, Marketing, and other functions to deliver strong customer outcomes.
Added 3 hours ago
EG
Event Producer - Hybrid (Project-Based)
Encore Global
Brampton, ON
- Full-time
Responsible for compliance with established Standard Operating Procedures (SOPs), Technical Standards and Production Standards.
Added 3 hours ago
EG
Event Operations Manager- Edmonton Convention Center
Encore Global
Edmonton, AB
- Full-time
Ensures that billing is reviewed and approved by clients and advises the Director and/or Sales Manager of any potential challenges.
Added 4 hours ago
T
Data & AI Alliance Executive
Toast
Toronto, ON
- $130,000 to $165,000 USD / year
- Full-time
Work with partner field sales teams, channels, and clients to generate and qualify new leads and move them efficiently through the sales funnel
Added 4 hours ago
G
Regional Sales Manager - Canada Central & East
Gallagher
NL · New Chelsea, NL
- Full-time
Collaborate with internal teams across Sales, Technical, Product, Marketing, and other functions to deliver strong customer outcomes.
Added 4 hours ago
G
Regional Sales Manager - Canada Central & East
Gallagher
St. John's, NL
- Full-time
Collaborate with internal teams across Sales, Technical, Product, Marketing, and other functions to deliver strong customer outcomes.

Irth Solutions

Account Manager (America)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through farming strategies, and ensuring successful system adoption. They act as a key advisor to clients while collaborating with internal project, technical, and sales teams to meet business objectives.

Requirements

Candidates must have a Bachelor's degree and at least 3-4 years of experience in customer success, account management, or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Business development
Technical support
Relationship building
Communication skills
Cultural competence
Financial management
Reporting
KPI tracking
Project management
Strategic planning
Negotiation

Benefits

Medical insurance
Dental insurance
Vision insurance
401k
RSP
Company match
Flexible PTO
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
Business Development
Relationship Management
Technical Consulting
KPIs
Reporting
Project Management
Strategic Growth
Client Portfolio
Helpdesk
Helpcenter
Stakeholder Management
Remote Work
Borealis

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