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Added 13 mins ago
DN
Director, Business Development & Capture
Des Nedhe Group Defence
Ottawa, ON
- Full-time
Minimum 10 years of progressively responsible experience in defence or security business development, corporate development, major-program capture or strategic growth, with demonstrated…
Added 13 mins ago
CC
Director, Leadership Giving
Canadian Cancer Society
Vancouver, BC
- Full-time
Reporting to the Senior Executive Director, Leadership Giving, the Director, Leadership Giving, British Columbia will build the capacity for donor relationship management across British…
Added 27 mins ago
B
Portfolio Real Estate Strategy Manager
BGIS
Montreal, QC
- Full-time
Analyze, evaluate, present and advocate for new development or sales opportunities which support the organization goal, including office space, technical space, land, towers sites, media…
Added 42 mins ago
CE
Market Leader / Chef de Marché - Alberta and Saskatchewan / Alberta et Saskatchewan
Carrier Enterprise Canada
SK · Saskatchewan, Canada
- Full-time
Establish and maintain executive-level customer relationships to advance business development opportunities.
Added 42 mins ago
Territory Account Executive, Halifax
Block
Halifax, NS
Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive - someone who consistently exceeds expectations,…
Added 42 mins ago
S
Business Developer Manager
Siemens
Montreal, QC
- Full-time
Added 57 mins ago
ST
Sales Enablement Manager
SysAid Technologies
Toronto, ON
- Full-time
5+ years in a high-performance B2B technology sales organization, in sales, enablement or learning and development, including at least 3 years as a direct-to-market quota-carrying…
Added 57 mins ago
A
Migraine, Primary Care Representative - Quebec (13-Month Contract)
AbbVie
Levis, QC
- Full-time
Are you looking for an exciting full-time career, where development and high-performance are valued? AbbVie Canada is looking to connect with a Primary Care Representative to join our…
Added 1 hour ago
S
Sales Enablement Manager
SysAid
Toronto, ON
- Full-time
5+ years in a high-performance B2B technology sales organization, in sales, enablement or learning and development, including at least 3 years as a direct-to-market quota-carrying…
Added 1 hour ago
3S
Fractional Chief Revenue Officer
3 Step Recruitment Inc.
Waterloo, ON
- Full-time
The organization is looking for more than a traditional executive advisor. This role requires someone who will work directly with ownership and the sales team to establish structure,…
Added 1 hour ago
Manager, Strategy & Distribution - Programs - WSI
Wawanesa Insurance
Toronto, ON · North York - Toronto, ON (Hybr, ON
…developing strategic distribution partnerships. The role leads business development and relationship management for MGAs, Program Administrators, affinity groups, and delegated authority…
Added 1 hour ago
AL
Compliance Manager
ARAG Legal Solutions Inc. (Canada)
Toronto, ON
- Full-time
…provides practical regulatory oversight and guidance to the business, supports compliance governance and monitoring activities, and helps ensure the organization meets applicable federal…
Added 1 hour ago
Director, Strategic Planning
Kia Corporation
Mississauga, ON
Present strategic recommendations, investment proposals, and business performance to executive leadership.
Added 1 hour ago
S
Account Executive, SMB (Retail)
Solink
Remote, Canada
- $118,000 to $140,000 CAD / year
- Full-time
- Remote
We’re looking for curious and energetic sales talent to join our fast-growing team that works with some of the biggest brands in quick service restaurants, retailers, hospitality and…
Added 1 hour ago
KH
Leadership Education Sales Consultant
KAI HAYES LIFESTYLE LLC
Remote, Canada
- $10,000 to $15,000 CAD / month
- Full-time
- Remote
If you’re an experienced executive, consultant, coach, entrepreneur, sales professional, or recruiter with an independent mindset, this business opportunity may be worth exploring.
Added 2 hours ago
SC
Regional VP, Operations Atlantic
Sysco Canada Inc.
Halifax, NS
- Full-time
…with senior leadership and cross-functional teams to achieve business objectives and contribute to Sysco's overall success. This position typically reports to a Regional President or a…
Added 2 hours ago
ES
Business Development Representative
Euna Solutions
ON · Oakville, Ontario
- Full-time
Relevant education or experience in a sales, business development, or customer-facing role (B2B or B2C)
Added 2 hours ago
CI
Sr. Director Global Commercial - Defense
CoorsTek, Inc.
Ottawa, ON · DEW Engineering Ottawa
- Full-time
10+ years of progressive leadership experience in technical sales, business development, strategic account management, or commercial leadership, with demonstrated success planning and…
Added 2 hours ago
AS
Director, Global Supply Chain and Procurement
Anyon Systems Inc.
Montreal, QC
- Full-time
Lead the executive S&OP process connecting sales, R&D, manufacturing, supply and finance.
Added 2 hours ago
NI
Business Development Manager-Canada
Navien, Inc.
Canada
- Full-time
Keeping Navien leadership informed on business development progress and pipeline updates
Added 2 hours ago
G
Senior Account Manager
GreenShield
Toronto, ON
- $72,521 to $109,341 CAD / year
- Full-time
Being responsible for achievement of revenue and margin targets of assigned block of business, as well as targets for integrated sales within GreenShield Administration and other…
Added 2 hours ago
AI
Account Executive, PL - Private Client
Axis Insurance
Vancouver, BC
- $80,000 to $110,000 CAD / year
- Full-time
Developing and implementing a marketing strategy to grow and manage a Personal insurance book of business, maintaining a sales pipeline and developing new business opportunities
Added 2 hours ago
AI
Account Executive, VIP
Axis Insurance
Vancouver, BC
- $65,000 to $75,000 CAD / year
- Full-time
Developing and implementing a marketing strategy to grow the Personal insurance book of business through direct relationships of existing and new Commercial lines business, managing leads…
Added 2 hours ago
Specialized Account Executive- Simulation- Hybrid
Siemens
Toronto, ON · Montreal, QC
Execute targeted campaigns with Marketing, Account Development, or Inside Sales to generate high-quality leads and identify key customer stakeholders.
Added 3 hours ago
M
General Manager
Moxies
Pickering, ON
- Full-time
…positions, and head all operational and financial aspects of the business, all while providing best-in-class leadership to your…

Irth Solutions

Account Manager (APAC)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account strategies, and ensuring successful system adoption. They act as a key advisor to clients, collaborating with internal technical and project teams to deliver solutions and meet business objectives.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Technical support
Financial management
Communication skills
Cultural competence
Project management
Reporting
KPI tracking
Problem solving

Benefits

Medical insurance
Dental insurance
Vision insurance
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
CRM
Customer Success
Relationship Management
Business Development
Strategic Growth
KPIs
Reporting
Project Management
Technical Consulting
Stakeholder Management
Remote Work
BBA
Client Portfolio
Helpdesk
Helpcenter
Product Roadmap
Financial Management
Business Processes

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