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Added 6 mins ago
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Account Executive
Beneva
NS · Toronto, ON
- Full-time
Beneva, Canada's largest mutual insurance company, is seeking a high-performing Account Executive to support our continued national expansion, specifically in the Ottawa or Nova Scotia…
Added 21 mins ago
Industry Advisor - Public Safety
Softchoice
Ottawa, ON
· Strong facilitation skills with a track record of leading high-impact executive briefings, client councils, and account planning sessions.
Added 36 mins ago
NA
Estimating Co-op Student
North American Construction Group Inc.
Acheson, AB
- Other
Reviewing RFP packages and preparing executive summaries for management.
Added 51 mins ago
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Manager, Engineering - TD Data Platform
TD
Toronto, ON
- Full-time
…across Technology and the business to deliver scalable, reliable solutions aligned with enterprise standards and evolving industry…
Added 51 mins ago
ES
Director of Engineering & Technical Services
Engineering Search Firm Inc.
Hanover, ON
- Full-time
Hanover, Ontario, Relocation will be assisted by our Client on a case by case Basis
Added 51 mins ago
AI
Data & Analytics leader
Apptoza Inc.
Toronto, ON
- Contract
…strategy, analytics, AI, consulting, business development, executive advisory, and delivery leadership. You will work with senior client stakeholders to define transformation priorities,…
Added 51 mins ago
MC
Senior Business Analyst -Vehicle Asset Management
MatchBox Consulting Group
New Westminster, BC
- Contract
…-month contract for our New Westminster based public sector client. This is a hybrid role 2 days on site and 3 days…
Added 1 hour ago
PC
Personal Lines Account Executive
People Corporation
Toronto, ON · ON - PC John St - Toronto
- Full-time
The ability to build trust, ask thoughtful questions, and recommend solutions based on client needs.
Added 1 hour ago
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Director, Workplace Strategy
CIBC
Toronto, ON
- Full-time
…principles, align initiatives to enterprise priorities, and recommend solutions that improve the workplace experience and support the future of…
Added 1 hour ago
Senior Principal, Mine Permitting
WSP
Vancouver, BC
As a recognized industry leader, you will drive business growth, strengthen client relationships, influence permitting strategies on high-profile mining projects, and position WSP as a…
Added 1 hour ago
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Directeur adjoint, Architecture de solutions d’IA/ Associate Principal, AI Solution Architecture
IQVIA
Ottawa, ON
- Full-time
The Associate Principal, AI Solution Architecture is a senior client-facing leader within Defensible Data & AI (DDAI) responsible for shaping, architecting, and delivering trusted AI…
Added 1 hour ago
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Account Executive (Healthcare SAAS)
RLDatix
Toronto, ON
- Full-time
We're searching for an Account Executive to join our Sales team, so that we can drive the expansion of RLDatix solutions within emerging markets and smaller client segments.
Added 1 hour ago
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Senior Project Manager / Senior Consultant, Stakeholder Management
Turner & Townsend
Toronto, ON
- Full-time
Build effective relationships with client staff at all levels, from coordinators to executive sponsors.
Added 1 hour ago
Program Handover Manager
Bechtel Corporation
Toronto, ON
Provides technical analytics, reporting, and progress insights to senior leadership and executive stakeholders.
Added 1 hour ago
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Program Manager
LTM
Mississauga, ON
- Full-time
Multi-stream transformation, onboarding, migration, platform, compliance, and strategic client programs
Added 1 hour ago
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Program Manager
LTM
Mississauga, ON
- $130,000 to $150,000 CAD / year
- Full-time
Multi-stream transformation, onboarding, migration, platform, compliance, and strategic client programs
Added 2 hours ago
CE
Market Leader / Chef de Marché - Alberta and Saskatchewan / Alberta et Saskatchewan
Carrier Enterprise Canada
SK · Saskatchewan, Canada
- Full-time
Lead Account Executive team performance through strategic direction, establishing comprehensive sales objectives and margin growth targets across assigned market territory.
Added 2 hours ago
PE
IT Project Manager – Software Implementation
Project Execution Group Inc
Calgary, AB
- Full-time
The Project Manager works closely with the Executive Sponsor, implementation leads, advisory leads, change management leads, technical specialists, and client stakeholders. While…
Added 2 hours ago
CF
Senior Security Specialist
CI Financial
Toronto, ON
- Full-time
Deploy, integrate, configure and enhance security solutions in accordance with approved architecture, change management and operating procedures.
Added 2 hours ago
TI
Business Systems Consultant
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has an open position for a Business Systems Consultant.
Added 2 hours ago
3S
Fractional Chief Revenue Officer
3 Step Recruitment Inc.
Waterloo, ON
- Full-time
Founded in 2019, the company provides freight brokerage and transportation solutions to customers across Canada and the United States. It is now entering an important stage of growth as it…
Added 3 hours ago
TI
Senior Technical Program Manager
TruVs Inc
Surrey, BC
- Full-time
…modernizing business operations and IT systems using innovative solutions and advanced technologies. Our expertise spans Business Process Modernization, Application Modernization, Data…
Added 3 hours ago
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Management Consultant / Business Analyst - Edmonton (future opportunities - 2026)
Sia
AB · Edmonton, AB
- Full-time
…expertise in more than 40 sectors and services, we optimize client projects worldwide. Through our Consulting for Good approach, we strive for next-level impact by developing innovative CSR…
Added 3 hours ago
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Management Consultant / Organizational Change - Edmonton (future opportunities - 2026)
Sia
AB · Edmonton, AB
- Full-time
…expertise in more than 40 sectors and services, we optimize client projects worldwide. Through our Consulting for Good approach, we strive for next-level impact by developing innovative CSR…
Added 3 hours ago
PE
Project Manager – Software Implementation
Project Execution Group Inc
Calgary, AB
- Full-time
The Project Manager works closely with the Executive Sponsor, implementation leads, advisory leads, change management leads, technical specialists, and client stakeholders. While…

Irth Solutions

Account Manager (APAC)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account strategies, and ensuring successful system adoption. They act as a key advisor to clients, collaborating with internal technical and project teams to deliver solutions and meet business objectives.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Technical support
Financial management
Communication skills
Cultural competence
Project management
Reporting
KPI tracking
Problem solving

Benefits

Medical insurance
Dental insurance
Vision insurance
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
CRM
Customer Success
Relationship Management
Business Development
Strategic Growth
KPIs
Reporting
Project Management
Technical Consulting
Stakeholder Management
Remote Work
BBA
Client Portfolio
Helpdesk
Helpcenter
Product Roadmap
Financial Management
Business Processes

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