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GT
Electrical CAD Designer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
Reporting to the Director of Advanced Development, the Electrical CAD Designer will be responsible for developing electrical drawings for our underwater acoustic systems. In this role, you…
Added just now
GT
Electrical Engineer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
Reporting to the Director of Advanced Development, the Electrical Engineer will play a key role in advancing new technologies and systems that support innovation and progress. This position…
Added just now
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Director, Workplace Strategy
CIBC
Toronto, ON
- Full-time
…portfolio, including flagship and enterprise environments. As a Director, Workplace Strategy, you’ll lead the evolution, translation, and implementation of CIBC’s Global Workplace…
Added just now
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Senior Director, Clinical Development Change & Transformation Lead
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
We are seeking a Director, Clinical Development Change & Transformation Lead to drive the change management and adoption work that turns Evinova's solutions into new ways of working across…
Added 15 mins ago
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Manager, Program Controls
Seaspan
North Vancouver, BC
- Full-time
…providing oversight, governance, and continuous improvement of project controls across all programs. This role manages a team of approximately 5-6 professionals and supports Program…
Added 29 mins ago
HP
Asst Managing Editor (12 month fixed contract) (Toronto Hybrid)
HarperCollins Publishers
Toronto, ON
- Other
Reports to: Director, Publishing Operations, Managing Editorial
Added 29 mins ago
XC
Directeur(trice) des opérations // Director of operations
XNRGY Climate Systems
Longueuil, QC
- Full-time
Reporting to the Site Director, the Director of Operations is responsible for the management, coordination, and optimization of production, logistics, and planning activities at the…
Added 29 mins ago
Program Handover Manager
Bechtel Corporation
Toronto, ON
Bechtel Infrastructure is working in a Delivery Partner role within an integrated team with the customer organization for a Subway Project in Toronto, Ontario. The project scope includes…
Added 45 mins ago
BS
Assistant Director, IT Services
Burnaby School District - SD41
Burnaby, BC
- Contract
The Assistant Director acts as a key liaison between Information Technology Services, schools, administrative departments, and external partners. The position provides leadership for the…
Added 45 mins ago
KI
Senior Project Manager
KAPP Infrastructure Inc.
Vaughan, ON
- $120,000 to $160,000 CAD / year
- Full-time
…all geographies throughout Ontario and includes traditional project delivery as well as alternative modes such as Design-Build (DB), Construction Management (CM), Progressive Design-Build…
Added 1 hour ago
MM
Account Manager
Midnight Marketing
Canada
- Full-time
…involving retention risk, scope, pricing, contracts, major delivery failures, or resource constraints promptly and with a clear summary, actions taken, and…
Added 1 hour ago
SL
Promoter- Cultural Safety
Sioux Lookout First Nations Health Authority
Sioux Lookout, ON
- Full-time
Reporting to the Director of Anishinaabewaadiziwin, the Cultural Safety Promoter will support the promotion of cultural safety education, anti-racism, and inclusive practices throughout…
Added 1 hour ago
NY
Manager, Marketing & Communications
North York General Foundation
Toronto, ON
- Full-time
Reporting to the Director, Marketing & Communications, the Manager, Marketing & Communications is the marketing lead for the Foundation's events portfolio, which will be the primary focus…
Added 1 hour ago
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Senior Project Manager - NET
Kinectrics
Toronto, ON
- Contract
Lead multi-million-dollar projects and programs throughout the complete project lifecycle, from opportunity development, proposal preparation, contract award, engineering, procurement,…
Added 1 hour ago
ME
Chief Financial Officer (Construction & Manufacturing)
Morson Edge (Canada)
Vancouver, BC
- Full-time
Work hand-in-hand with the CEO/MD across strategy, execution and delivery, including the ramp-up of new manufacturing and production facilities
Added 1 hour ago
UO
Manager, Animal Care Operations
University of Ottawa
Ottawa, ON · D'Iorio Hall
- Full-time
…vivarium, procedural, and surgical space. Reporting to the Senior Director, Animal Care and Veterinary Services, the incumbent is accountable for the operational leadership and management…
Added 1 hour ago
O
Associate Director, Process Engineering
OMERS
Toronto, ON · Head Office Toronto
- Full-time
…OMERS. As part of the Data and Technology team, the Associate Director, Process Engineering will lead the Process Engineering practice while driving complex, high-impact transformations…
Added 1 hour ago
NC
Manager, Security Programs and Governance
NAV CANADA
Ottawa, ON
- Full-time
Reporting to the Director, Security and Emergency Planning, the Manager, Security Programs and Governance provides portfolio leadership, strategic program direction and enterprise…
Added 1 hour ago
NC
Manager, Emergency Planning and Business Continuity Programs
NAV CANADA
Ottawa, ON
- Full-time
Reporting to the Director, Security and Emergency Planning, the Manager, Emergency Planning and Business Continuity Programs provides portfolio leadership, strategic program direction and…
Added 1 hour ago
NA
Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
This position works closely with the QC, Operations & Installation Manager to ensure seamless delivery between project implementation, service operations, technical support, and ongoing…
Added 2 hours ago
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Senior Writer
Beamdog
AB · Edmonton, Alberta
- Full-time
Collaborate with the Design Director and/or project leadership to develop and maintain narrative themes, tone, and style that support the game’s creative vision and intended player…
Added 2 hours ago
OG
Residential Maintenance Administrator
Onni Group of Companies
Vancouver, BC
- Full-time
…invoices, coordinating with trades and consultants, tracking project deadlines, and keeping records up to date in Excel and…
Added 2 hours ago
M
Technical Program Management Analyst
Mastercard
Toronto, ON
- Full-time
…skills, with hands-on exposure to cross-functional technology delivery. This role reports to the Director of Project Management and partners closely with Technical Program Managers (TPMs),…
Added 2 hours ago
TO
Manager, Roads and Stormwater Operations Maintenance
Town of Caledon
Bolton, ON
- Full-time
Reporting directly to the Director, Public Works, this role is responsible for the overall leadership, management, and delivery of maintenance activities, contracts, and services to the…
Added 2 hours ago
UO
Manager, Animal Care Operations
University of Ottawa
Ottawa, ON
- Full-time
…vivarium, procedural, and surgical space. Reporting to the Senior Director, Animal Care and Veterinary Services, the incumbent is accountable for the operational leadership and management…

Irth Solutions

Account Manager (APAC)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account strategies, and ensuring successful system adoption. They act as a key advisor to clients, collaborating with internal technical and project teams to deliver solutions and meet business objectives.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Technical support
Financial management
Communication skills
Cultural competence
Project management
Reporting
KPI tracking
Problem solving

Benefits

Medical insurance
Dental insurance
Vision insurance
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
CRM
Customer Success
Relationship Management
Business Development
Strategic Growth
KPIs
Reporting
Project Management
Technical Consulting
Stakeholder Management
Remote Work
BBA
Client Portfolio
Helpdesk
Helpcenter
Product Roadmap
Financial Management
Business Processes

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