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Added 3 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Langley (District), BC · City of Langley, BC
- Full-time
…our presence, we are looking for several Manager, Financing Solutions professionals to support our growing client base and strengthen our market…
Added 3 mins ago
AE
Director of Business Development - Agriculture and Industrial
Auto Electric Service
Regina, SK
- Full-time
We are looking for a Director of Business Development – Agriculture & Industrial who understands the Saskatchewan market, knows the needs of agriculture and industrial customers, and has…
Added 3 mins ago
Policy and Divisional Support Coordinator
Government of Alberta
AB
Reporting to the Director of Policy within the Strategy and Policy unit, you will be responsible for coordinating priorities, policy development, consultation and liaising with various…
Added 3 mins ago
AE
Director of Business Development - Agriculture and Industrial
Auto Electric Service Ltd.
Regina, SK
- Full-time
We are looking for a Director of Business Development - Agriculture & Industrial who understands the Saskatchewan market, knows the needs of agriculture and industrial customers, and has…
Added 3 mins ago
TI
Full Stack Developer
TuxMat Inc.
Richmond Hill, ON
- Full-time
TuxMat is hiring a Full Stack Developer to join our E-Commerce team. Reporting to the Director of E-Commerce, this role builds and maintains our Shopify storefront, the integrations that…
Added 3 mins ago
NB
Senior Analyst - Transaction Reporting
National Bank of Canada
Montreal, QC
- Full-time
…reporting team of approximately 15 colleagues and report to a director. The team is recognized for its expertise in over-the-counter derivatives products, its strong collaborative approach,…
Added 3 mins ago
NB
Director Deposit Solutions
National Bank of Canada
Montreal, QC
- Full-time
As Director, Deposit Solutions, you will lead the development of deposit strategies and tailored offerings that address clients’ liquidity needs while advancing the Bank’s funding…
Added 33 mins ago
NB
Associate Director, FX Risk Management Solutions
National Bank of Canada
Toronto, ON
- Full-time
The Risk Management Solutions Group (“RMSG”) at National Bank of Canada Capital Markets is seeking an Associate Director to help expand our Foreign Exchange risk management franchise in…
Added 33 mins ago
NY
Manager, Marketing & Communications
North York General Foundation
Toronto, ON
- Full-time
Reporting to the Director, Marketing & Communications, the Manager, Marketing & Communications is the marketing lead for the Foundation's events portfolio, which will be the primary focus…
Added 33 mins ago
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Senior Project Manager - NET
Kinectrics
Toronto, ON
- Contract
Reports to: Sr. Director, Nuclear Equipment Solutions
Added 33 mins ago
MI
Director of Engineering (19 Month Contract)
Marriott International
Markham, ON
- Contract
Addresses potential areas of concern and proposing solutions to owners in a proactive manner.
Added 33 mins ago
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Associate Design Director | Directeur(trice) Design Associé(e)
NBCUniversal
Montreal, QC
- Full-time
As an Associate Design Director, you will support the Design Director in driving the execution, alignment, and day-to-day coordination of the project’s design vision across pillars and…
Added 33 mins ago
OS
Marketing Director
OneRiver Software
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
With more than 25 years of experience in maintenance software, OneRiver provides cloud-based solutions that enhance existing ERP environments. Our solutions, Arrow and Cornerstone,…
Added 33 mins ago
UO
Manager, Animal Care Operations
University of Ottawa
Ottawa, ON · D'Iorio Hall
- Full-time
…vivarium, procedural, and surgical space. Reporting to the Senior Director, Animal Care and Veterinary Services, the incumbent is accountable for the operational leadership and management…
Added 33 mins ago
O
Associate Director, Process Engineering
OMERS
Toronto, ON · Head Office Toronto
- Full-time
…designing simpler, reimagined future states. The Associate Director will help ensure AI, automation, analytics and other technology-enabled solutions solve the right problems and deliver…
Added 33 mins ago
NA
Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our…
Added 48 mins ago
M
Technical Program Management Analyst
Mastercard
Toronto, ON
- Full-time
The Marketing Technology Solutions program within Mastercard is building cutting-edge, intuitive, intent-driven marketing products to empower our customers, generate high-value leads and…
Added 48 mins ago
C
Senior Methodology and Content Manager
Caseware
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
…content for assigned North American assurance and reporting solutions, develop it in house or procure it from third parties, and oversee its implementation into the…
Added 48 mins ago
OD
R&D Category Manager (Contract)
One Degree Organic Foods
Mission, BC
- $76,700 to $94,300 CAD / year
- Full-time
…their assigned product category. Reporting to the Innovation Director, the positions will spearhead innovation-level product development in their respective product category, ensuring…
Added 1 hour ago
UO
Manager, Animal Care Operations
University of Ottawa
Ottawa, ON
- Full-time
…vivarium, procedural, and surgical space. Reporting to the Senior Director, Animal Care and Veterinary Services, the incumbent is accountable for the operational leadership and management…
Added 1 hour ago
QR
Superviseur /Salles de montre (quincaillerie et surfaces) /Showroom Supervisor (Hardware & Surface)
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
Added 1 hour ago
IP
Director of Early Learning & Development
Ivy Prep Early Learning Academy
AB · Edmonton, AB
- Full-time
Ivy Prep-Early Learning Academy has an opportunity for an experienced Director of Early Learning & Development to join our growing team. We are seeking a dynamic and visionary individual to…
Added 1 hour ago
AL
Compliance Manager
ARAG Legal Solutions Inc. (Canada)
Toronto, ON
- Full-time
Reporting to the Director, Legal and Compliance, the Compliance Manager will support the day-to-day delivery of the Compliance program for a federally and provincially licenced Property &…
Added 1 hour ago
E
Assistant Director of Care (ADOC) - Full Time (FT) - Tuxedo Villa - Bonuses Available
Extendicare
Winnipeg, MB · LTC - Tuxedo Villa (Corydon Ave.)
- Full-time
Reporting to the Director of Care, the Assistant Director of care (ADOC) is a highly skilled leader who contributes to Extendicare’s purpose of Helping People Live Better by supporting and…
Added 1 hour ago
Director, Strategic Planning
Kia Corporation
Mississauga, ON
The Director, Strategic Planning is responsible for leading the company's strategic direction in Canada, overseeing corporate strategy, product planning, commercial performance, digital…

Irth Solutions

Account Manager (APAC)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account strategies, and ensuring successful system adoption. They act as a key advisor to clients, collaborating with internal technical and project teams to deliver solutions and meet business objectives.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Technical support
Financial management
Communication skills
Cultural competence
Project management
Reporting
KPI tracking
Problem solving

Benefits

Medical insurance
Dental insurance
Vision insurance
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
CRM
Customer Success
Relationship Management
Business Development
Strategic Growth
KPIs
Reporting
Project Management
Technical Consulting
Stakeholder Management
Remote Work
BBA
Client Portfolio
Helpdesk
Helpcenter
Product Roadmap
Financial Management
Business Processes

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