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Added 3 mins ago
BN
Aftersales Manager
BYD North America
Toronto, ON
- Full-time
The Aftersales Manager is responsible for leading and driving all aspects of aftersales operations across BYD Canada's dealer network, including technical support, service engineering,…
Added 3 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 3 mins ago
MM
Business Development Manager
Merit Medical Systems, Inc.
Canada
- Full-time
Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracks individual contributors and their accomplishments.
Added 3 mins ago
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Senior Account Manager
GreenShield
Toronto, ON
- $72,521 to $109,341 CAD / year
- Full-time
Attend and represent GreenShield Administration in different corporate and industry events and conferences.
Added 3 mins ago
BI
Business Development Specialist, BMO Insurance
BMO Insurance
Toronto, ON
- Full-time
Attends and participates in regional industry events to promote BMO Life Assurance products and services, and enhances the overall reputation of the company.
Added 3 mins ago
VR
General Sales Manager
Vista Radio Ltd
Lethbridge, AB
- Full-time
Your next leadership opportunity is here! We're looking for an experienced, driven, and people-focused General Sales Manager to lead our sales team in Lethbridge, Alberta.
Added 3 mins ago
LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
Lacroix Private Lab is seeking a Medical Biology Service Manager to join its team.
Added 3 mins ago
TP
Terminal Officer (Term Opportunity - One Year)
Toronto Pearson International Airport
Toronto, ON
- Temporary
Reporting to the Manager, Terminal Services, the Terminal Officer (TO) serves as the GTAA representative on the terminal floor, ensuring efficient operations, compliance with contractual…
Added 3 mins ago
UO
Manager, Digital Futures Institute
University of Calgary
Calgary, AB
- Full-time
The Digital Futures Institute in the Office of VP Research invites applications for a Manager. This Full-time Fixed Term position is for approximately 24 months (based on length of grant…
Added 3 mins ago
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Salon Business Partner (Vancouver, Whiterock, Surrey, Delta & Richmond)
L'Oréal
Vancouver, BC
- Full-time
…Delta & Richmond. Under the leadership of the Regional Sales Manager, you will act as a key player in the organization and be held accountable for achieving the annual sales…
Added 3 mins ago
MT
Specialist, Business Development
Miller Thomson LLP
Toronto, ON
- Full-time
…strategy into execution. Reporting to the Business Development Manager, Disputes Group, you'll work with the national Markets team on events, client outreach programs, thought leadership,…
Added 3 mins ago
XS
HR & Payroll Manager
XA Security
Calgary, AB
- Full-time
XA Security is one of Western Canada's leading event security and crowd management companies. We work the biggest events in the province, including festivals, stadium shows and the Calgary…
Added 3 mins ago
GI
Sales Coordinator
GuestTek Interactive Entertainment Ltd.
Calgary, AB
- Full-time
Assist Regional Sales Manager with planning of Client meetings or events as needed
Added 3 mins ago
AE
Construction Site Inspector
Associated Engineering
Kitchener, ON
- Full-time
…Inspector to join our team in our Kitchner office. Reporting to the Manager, Construction Services, you will provide on-site representation, construction inspection, and contract…
Added 3 mins ago
Shft Mgr, Front Office-GCT
Great Canadian Entertainment
Toronto, ON
Under the direct supervision of the Manager, Front Office, this position is responsible for the day-to-day operations of the Front Office including, reservation and the switchboard. This…
Added 3 mins ago
AC
Engineering Specialist
Air Canada
Toronto, ON
- Full-time
…to join our Engineering & Reliability Team. Reporting to the Manager Structures Engineering, the Structures Engineering Specialist enjoys a broad scope of responsibility and works closely…
Added 3 mins ago
OC
Student Retention Coordinator
Oulton College
NB · Moncton Central, New Brunswick
- Full-time
…and international. Collaborating closely with the Assistant Manager of Student Services, the Retention Coordinator offers personalized appointments to address student challenges and…
Added 3 mins ago
AW
Manager, Software Engineering - 12 Month Temporary
Aviso Wealth
Remote, Canada
- $145,000 to $160,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for a 12 Month Temporary Manager, Software Engineering to join our Technology Team.
Added 3 mins ago
E
Administrative Assistance, Grid Operations and Transformation
EPCOR
AB · Edmonton, Alberta
- Full-time
…services to employees as well as plan and coordinate all GO&T events (including booking, instructing contractors, and making decisions based on budgets, people, intent to event, etc.),…
Added 3 mins ago
Sr. Associate, Workplace Experience
Softchoice
Toronto, ON
…people-first environment. Reporting to the Workplace Operations Manager, you’ll partner with the Workplace Experience and Sustainability teams to run day-to-day operations and programs…
Added 3 mins ago
Territory Manager (British Columbia)
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
Actively participate in relevant meetings, events and conferences with appropriate follow up.
Added 3 mins ago
AA
Quality Engineer - Automotive
Almag Aluminum
Brampton, ON
- Full-time
Reporting directly to the Quality Manager, this role is responsible for supporting and advancing the objectives of the Quality Department through active participation in quality system…
Added 3 mins ago
Store Director
Sephora
Halifax, NS
…Sephora’s objectives and policies. Reporting to the District Manager the Store Director’s team can include our Talent & Business Operations Managers, Client Experience Managers, and Beauty…
Added 3 mins ago
Talent and Business Operations Manager, Stores
Sephora
Halifax, NS
As the next Manager of Store Operations and Talent at Sephora, you will lead the people and operational functions of your store. In this key leadership role, you’ll oversee staffing and…
Added 3 mins ago
Senior Manager Enterprise Brand Strategy
Purolator
ON · Mississauga, ON
This is one of Purolator's most strategic marketing leadership roles.As Senior Manager, Brand + Strategy, you will shape the future of one of Canada's most recognized brands by leading…

Irth Solutions

Account Manager (APAC)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account strategies, and ensuring successful system adoption. They act as a key advisor to clients, collaborating with internal technical and project teams to deliver solutions and meet business objectives.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Technical support
Financial management
Communication skills
Cultural competence
Project management
Reporting
KPI tracking
Problem solving

Benefits

Medical insurance
Dental insurance
Vision insurance
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
CRM
Customer Success
Relationship Management
Business Development
Strategic Growth
KPIs
Reporting
Project Management
Technical Consulting
Stakeholder Management
Remote Work
BBA
Client Portfolio
Helpdesk
Helpcenter
Product Roadmap
Financial Management
Business Processes

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