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Added 13 mins ago
C
Manager, Systems Development - Agentic Salesforce Delivery
Co-operators
Guelph, ON · Mississauga, ON · Toronto, ON
- Full-time
…functions, integrated with the core Salesforce platform. As the technical expert you will be responsible for leading your team in developing enterprise grade IT solutions following best…
Added 13 mins ago
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Inside Sales Representative- Bearings, Power Transmission
Wajax
Timmins, ON
- Full-time
Education: High school diploma required; a bachelor's degree in business, marketing, communications, or a related field is preferred.
Added 13 mins ago
Simulator Qualification Coordinator
FlightSafety International
Toronto, ON · Downsview, ON
Technical Aptitude - Displays the capability to relate to a specific field of activity which requires a particular skill or specialized knowledge.
Added 13 mins ago
KC
Technical Sales Representative (Entry Level)
KEYENCE CANADA INC.
Windsor, ON
- Full-time
…providing the most professional and consultative sales and support across a wide variety of…
Added 13 mins ago
W
Franchise Operations Coordinator
WildBrain
Toronto, ON
- Full-time
We're looking for a Franchise Coordinator to will support the effective administration of the franchise team and managing finance-related administrative tasks.
Added 13 mins ago
Intelligence Analyst
penlink
Toronto, ON
…America sales team. In this role, you will be responsible for all technical aspects of the sales cycle, demonstrating platform value proposition as well as helping ensure customer…
Added 13 mins ago
Program Handover Manager
Bechtel Corporation
Toronto, ON
Support the Program Integration Lead and Program Technical Director in providing technical analytics and progress & performance reporting to executive and senior stakeholders, across…
Added 29 mins ago
Corporate - Commercial Lines - Commercial Account Manager
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
…comprehensive insurance and risk management solutions that support client business objectives. This position requires a strong blend of technical insurance expertise, consultative advisory…
Added 29 mins ago
E-Commerce Business Analyst
Mariner
NB
Change and support process management for new technology delivery
Added 29 mins ago
Service Technician
Swish Group of Companies
Winnipeg, MB
…and post-delivery inspections, customer training, and general technical support related to equipment performance and…
Added 29 mins ago
E-Commerce Business Analyst
Mariner
Saint John, NB
Change and support process management for new technology delivery
Added 29 mins ago
Member IT Services - Technical Lead- BC Functional
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
We are currently recruiting for a Technical Lead - Microsoft Business Central to support our Member IT Services team.
Added 29 mins ago
Member IT Services - Security Support Analyst
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
We are currently recruiting for a Security Support Analyst to support our IT Member Services team. The successful candidate can work from our Toronto or Burlington offices.
Added 29 mins ago
BB
Engineer, Cloud Operations
Bed Bath & Beyond
Brampton, ON
- Full-time
Configure and support cloud resources (compute, storage, networking, etc.) following established designs and best practices. Perform routine environment maintenance tasks (such as system…
Added 29 mins ago
W
Product Marketing Manager
WELLSTAR
Toronto, ON
- Full-time
…marketing, ideally within SaaS, healthcare technology, or another technical or regulated industry. You understand how to connect product capabilities with customer needs, develop…
Added 29 mins ago
RT
Machine Learning Specialist
Redlen Technologies Inc.
Victoria, BC
- $100,000 to $125,000 CAD / year
- Full-time
…enabling scalable analysis of reliability, production, and in-field data, they support failure mode identification, performance characterization, and system optimization. They operate as a…
Added 29 mins ago
JT
Inside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
No need to be a technical expert - we're looking for "people" persons who excel at building relationships and love interacting with customers. At JM Test, we value a culture of warmth,…
Added 29 mins ago
H
Geotechnical Engineer
Hays
ON · Ontario, Canada
- Full-time
…highly respected Tailings Management team responsible for the technical oversight of tailings storage facilities, dam safety programs, and rehabilitation projects. You will work closely…
Added 29 mins ago
JT
Outside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
No need to be a technical expert - we're looking for "people" persons who excel at building relationships and love interacting with customers. At JM Test, we value a culture of warmth,…
Added 29 mins ago
IS
Gestionnaire SST de chantier
InVision Staffing Services Inc.
Quebec, QC
- $75 to $95 CAD / hour
- Contract
InVision is a progressive and strategic recruitment firm focused on technical professions in engineering, information technology, and the skilled trades in Canada. We have a proven track…
Added 29 mins ago
JT
Outside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
No need to be a technical expert - we're looking for "people" persons who excel at building relationships and love interacting with customers. At JM Test, we value a culture of warmth,…
Added 29 mins ago
JT
Inside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
No need to be a technical expert - we're looking for "people" persons who excel at building relationships and love interacting with customers. At JM Test, we value a culture of warmth,…
Added 29 mins ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
…This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced…
Added 29 mins ago
JT
Inside Sales Representative
JM Test Systems
AB · Edmonton, AB
- Full-time
No need to be a technical expert - we're looking for "people" persons who excel at building relationships and love interacting with customers. At JM Test, we value a culture of warmth,…
Added 29 mins ago
MM
Security Support Analyst
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are currently recruiting for a Security Support Analyst to support our IT Member Services team. The successful candidate can work from our Toronto or Burlington offices.

Irth Solutions

Account Manager (APAC)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account strategies, and ensuring successful system adoption. They act as a key advisor to clients, collaborating with internal technical and project teams to deliver solutions and meet business objectives.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Technical support
Financial management
Communication skills
Cultural competence
Project management
Reporting
KPI tracking
Problem solving

Benefits

Medical insurance
Dental insurance
Vision insurance
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
CRM
Customer Success
Relationship Management
Business Development
Strategic Growth
KPIs
Reporting
Project Management
Technical Consulting
Stakeholder Management
Remote Work
BBA
Client Portfolio
Helpdesk
Helpcenter
Product Roadmap
Financial Management
Business Processes

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