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Added 11 mins ago
AC
Senior Manager Global Internal Audit and Internal Controls
Alimentation Couche-Tard
Laval, QC
- Internship
Support the development of reporting materials for executive management and the Audit Committee.
Added 11 mins ago
A
Business Analytics Specialist, Temporary
Aviso
Toronto, ON
- Temporary
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
Added 11 mins ago
AI
Intermediate Data Support Analyst
AGF Investments
Toronto, ON
- Full-time
…capabilities, extends globally to a wide range of clients, from financial advisors and their clients to high-net worth and institutional investors including pension plans, corporate plans,…
Added 11 mins ago
SM
Manager Granting
St. Michael's Hospital
Toronto, ON
- Full-time
The Manager, Granting is a senior individual contributor role responsible for translating SMPF ’s granting strategy into operational action through portfolio management, hospital…
Added 11 mins ago
TS
Vice President, Global Core Trade Finance, TD Securities, Global Transaction Banking
TD Securities
Toronto, ON
- Full-time
…world, focusing selectively and strategically on key global financial centers: Toronto, Montreal, Calgary, Vancouver, New York, London, Singapore, and Tokyo.…
Added 11 mins ago
TS
Commercial Card Associate Product Manager
TD Securities
Toronto, ON
- Full-time
The Commercial Card Associate Product Manager supports the development, delivery, and ongoing management of Commercial Card products and capabilities. Working under the direction of more…
Added 11 mins ago
ME
Chief Executive Officer
MNP Executive Search & Professional Recruitment
Hay River, NT
- Full-time
Reporting to the Board of Directors, the President and Chief Executive Officer (CEO) is responsible for providing the strategic, operational, financial, and cultural leadership required to…
Added 11 mins ago
ME
Chief Financial Officer
MNP Executive Search & Professional Recruitment
Hay River, NT
- Full-time
Demonstrated experience leading financial management functions, including planning, reporting, analysis, and performance oversight.
Added 11 mins ago
LC
Regional Pharmacy Director
Loblaw Companies Limited
Toronto, ON
- Full-time
Reporting directly to the Senior Director of Pharmacy Operations, Regional Pharmacy Director (Windsor Area) monitors and achieves projected counts, sales and profit margins and optimizes…
Added 11 mins ago
CH
Compliance and Analytics Specialist
Cardinal Health Canada
Concord, ON
- Full-time
The Compliance and Analytics Specialist reports to the Manager, Facilities Management and supports facility operations, compliance, financial controls, EHS activities, and continuous…
Added 11 mins ago
CH
Compliance and Analytics Specialist
Cardinal Health Canada
Mississauga, ON
- Full-time
The Compliance and Analytics Specialist reports to the Manager, Facilities Management and supports facility operations, compliance, financial controls, EHS activities, and continuous…
Added 11 mins ago
BF
Regional Manager, Terminal Operations
BC Ferries
Comox, BC
- Full-time
…commitment to safety to join our Terminal Operations team. Reporting to the Superintendent, Terminal Operations, you will provide strategic and operational leadership for terminal…
Added 11 mins ago
DA
BUSINESS MANAGER
Drive Auto Group
Whitby, ON
- Full-time
Drive Autogroup is seeking a motivated and experienced Finance and Insurance (F&I) Manager to join our team. The F&I Manager plays a crucial role in the dealership, overseeing the finance…
Added 11 mins ago
MC
Senior Manager, Data Governance (36122)
Myticas Consulting
Toronto, ON
- Full-time
Our client is an established financial services organization providing a range of consumer financial products and services, including lending, money transfers, and payment solutions. With a…
Added 11 mins ago
S
CTTO - Project Manager
Sobeys
Mississauga, ON
- Full-time
…currently have a permanent fulltime opportunity for a Project Manager. This is a hybrid opportunity that can be based out of our offices in Mississauga, ON or Montreal,…
Added 11 mins ago
MC
Accounting Manager
Mission Community Services Society
Mission, BC
- Full-time
As Accounting Manager, you'll be at the center of our financial operations, providing leadership to the accounting team while partnering with Directors and Managers across the agency. Your…
Added 11 mins ago
A
COOP Student - General Accounting
AltaLink
Calgary, AB
- Internship
Reporting to the Manager, General Accounting, the successful candidate will work on daily task and projects in areas such as accounts payable, accounts receivable, capital assets and…
Added 11 mins ago
R
Senior Analyst, Software Compliance and Contract Management (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
Reporting to the Senior Manager of Software Compliance and Contract Management along with other Senior Analysts and working closely with Architects, Contract Owners and other Stakeholders,…
Added 11 mins ago
Recreation Manager
Optima Living
Kelowna, BC
Reporting to the General Manager, the Recreation Manager leads the planning and delivery of recreation programs that support resident wellness, engagement, and quality of life. This role…
Added 26 mins ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
We’re looking for an experienced Operations Manager to own how work gets planned, tracked and delivered across Fintel Connect. Reporting to the VP of Operations, you’ll take unclear…
Added 26 mins ago
SD
Regional Pharmacy Director
Shoppers Drug Mart
Toronto, ON
- Full-time
Reporting directly to the Senior Director of Pharmacy Operations, Regional Pharmacy Director (Windsor Area) monitors and achieves projected counts, sales and profit margins and optimizes…
Added 26 mins ago
B
Business Analyst, Security Education
BMO
Toronto, ON · FCP
- Full-time
The above represents BMO Financial Group’s pay range and type.
Added 26 mins ago
B
Head, CBB Lending & Segment Operations
BMO
Toronto, ON · BMOPLACE
- Full-time
· Provides oversight of discretionary lending authorities and related controls, ensuring appropriate governance, monitoring, reporting, and escalation practices are in place.
Added 41 mins ago
TG
Project Analyst Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
…stakeholders to support key project initiatives, assist with financial and expense reporting, and build polished presentation materials. This is an excellent opportunity for a curious…
Added 41 mins ago
U
Customer Success Manager, Global Delivery Partnerships
Uber
Toronto, ON
- Full-time
As a Customer Success Manager (CSM) on the GDP Delivery team, you will play a critical role in ensuring merchant success across Uber's delivery platform. This role sits at the intersection…

Irth Solutions

Account Manager (APAC)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account strategies, and ensuring successful system adoption. They act as a key advisor to clients, collaborating with internal technical and project teams to deliver solutions and meet business objectives.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Technical support
Financial management
Communication skills
Cultural competence
Project management
Reporting
KPI tracking
Problem solving

Benefits

Medical insurance
Dental insurance
Vision insurance
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
CRM
Customer Success
Relationship Management
Business Development
Strategic Growth
KPIs
Reporting
Project Management
Technical Consulting
Stakeholder Management
Remote Work
BBA
Client Portfolio
Helpdesk
Helpcenter
Product Roadmap
Financial Management
Business Processes

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