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Added 1 min ago
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Sr. Financial Analyst, Global Finance Operations
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Toronto, ON
- Full-time
…Operations through financial planning, budgeting, cost analysis, reporting, and continuous improvement initiatives. This position is responsible for providing insights related to Total…
Added 1 min ago
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Finance Manager, Plant Operations
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Portage la Prairie, MB
- Full-time
Lead month-end close activities and plant financial reviews for assigned manufacturing locations.
Added 16 mins ago
TE
Senior Associate, Leadership Development & Coaching
Talent Edge
Remote, Canada
- $95,000 CAD / year
- Full-time
- Remote
Reporting to a senior member of the leadership team, the Senior Associate will deliver executive coaching, team development programs, workshops, and 360 assessment debriefs. This full-time…
Added 46 mins ago
DB
Business Development Manager/Area Business Manager - Jaipur
Dr. B. Lal Clinical Laboratory
Burlington, ON
- Full-time
Implement field level lead generation plan to build a pipeline of qualified leads. Generate at least 25 qualified leads per month.
Added 46 mins ago
DB
Consultant Pathologist - Sikar
Dr. B. Lal Clinical Laboratory
Burlington, ON
- Full-time
The Consultant is responsible for ensuring high-quality diagnostic reporting, end-to-end technical supervision, adherence to NABL/ISO standards, and timely clinical correlation with…
Added 46 mins ago
DB
Business Development Manager/Area Business Manager - Kota
Dr. B. Lal Clinical Laboratory
Burlington, ON
- Full-time
Implement field level lead generation plan to build a pipeline of qualified leads. Generate at least 25 qualified leads per month.
Added 46 mins ago
K
Senior Manager, Enterprise Core Services
KPMG
Abbotsford, BC · Chilliwack, BC · Langley (District), BC · Langley, British Columbia
- Full-time
…balance is how our values show up - in how we work, how we lead, and what we…
Added 1 hour ago
PH
Quality Assurance and Compliance Coordinator
Providence Healthcare
Vancouver, BC
- Part-time
Reporting to the Program Director and collaborating with a multidisciplinary clinical team, the Quality Assurance and Compliance Coordinator leads quality assurance measures to ensure the…
Added 1 hour ago
C
Head of Sales
Chatbase
Toronto, ON
- $290,000 to $380,000 CAD / year
- Full-time
This is a player-coach role reporting to Humphrey Su, our Head of GTM. You'll carry your own number from day one, and you'll hire and lead our AE team as it grows.
Added 1 hour ago
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GTM Engineer
Chatbase
Toronto, ON
- $110,000 to $160,000 CAD / year
- Full-time
You'll build and run the systems behind our sales and growth teams, from enrichment and routing to CRM and reporting. You'll report to Humphrey Su, our Head of GTM, and work with every…
Added 1 hour ago
AA
Flight Physics Integrator / Intégrateur physiques du vol
Airbus Aircraft
Montreal, QC
- Full-time
Assurer la communication et le reporting auprès de la direction de programme et des parties prenantes internes.
Added 1 hour ago
CC
Planner, Mobile Maintenance
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
As a member of the maintenance planning team, reporting to the senior planner, you will be committed towards helping McArther River reach reliability excellence. You will build…
Added 1 hour ago
CC
Planner, Stationary Maintenance
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
As a member of the maintenance planning team, reporting to the senior planner, you will be committed towards helping McArther River reach reliability excellence. You will build…
Added 2 hours ago
PE
Project Manager
PTW Energy Services
Nisku, AB
- Full-time
PTW is seeking a motivated Project Manager to join our team in Nisku, Alberta. Reporting to the OperationsManager, this roleserves as the primary client contact and manages the full…
Added 2 hours ago
CC
Director of Business Development
Creative Clicks
Toronto, ON
- Full-time
Build the pipeline. Close the deals. Lead the growth.
Added 2 hours ago
WI
HSE Site Representative
WSP in Canada
BC · British Columbia, Canada
- Full-time
…Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is…
Added 2 hours ago
WI
HSE Site Representative
WSP in Canada
ON · Ontario, Canada
- Full-time
…Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is…
Added 2 hours ago
WI
HSE Site Representative
WSP in Canada
Quebec, QC
- Full-time
…Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is…
Added 2 hours ago
WI
HSE Site Representative
WSP in Canada
Quebec, QC
- Full-time
…Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is…
Added 2 hours ago
WI
HSE Site Representative
WSP in Canada
BC · British Columbia, Canada
- Full-time
…Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is…
Added 2 hours ago
WI
HSE Site Representative
WSP in Canada
Calgary, AB
- Full-time
…Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is…
Added 2 hours ago
WI
HSE Site Representative
WSP in Canada
Vancouver, BC
- Full-time
…Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is…
Added 2 hours ago
WI
HSE Site Representative
WSP in Canada
Vancouver, BC
- Full-time
…Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is…
Added 2 hours ago
CR
Senior Program Manager
Canadian Red Cross
Canada
- Full-time
…program management approaches, systems, governance processes, and reporting mechanisms to enhance consistency, accountability, and performance across HIE. The role drives continuous…
Added 2 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…

Irth Solutions

Account Manager (APAC)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account strategies, and ensuring successful system adoption. They act as a key advisor to clients, collaborating with internal technical and project teams to deliver solutions and meet business objectives.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Technical support
Financial management
Communication skills
Cultural competence
Project management
Reporting
KPI tracking
Problem solving

Benefits

Medical insurance
Dental insurance
Vision insurance
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
CRM
Customer Success
Relationship Management
Business Development
Strategic Growth
KPIs
Reporting
Project Management
Technical Consulting
Stakeholder Management
Remote Work
BBA
Client Portfolio
Helpdesk
Helpcenter
Product Roadmap
Financial Management
Business Processes

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