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Added 6 mins ago
EV
Senior Engineer, Geotechnical
Elk Valley Resources
Sparwood, BC
- Full-time
Reporting to the Manager, Geological Engineering, the Senior Engineer, Geotechnical is responsible for:
Added 7 mins ago
Licensed Practical Nurse (LPN) - Adult Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated patients,…
Added 7 mins ago
Energy Engineering Internship - 2027
Mott MacDonald
Toronto, ON
This position is located in Toronto, ON. You must be able to reliably commute to our office in this location, per our hybrid working policy.
Added 7 mins ago
Product Manager
DSV
Milton, ON
The Product Manager, Trade Lane Development APAC is responsible for driving sustainable growth on the assigned trade lane(s) in ocean freight. The TLM influences and aligns the trade lane…
Added 21 mins ago
PA
Analyst, Revenue Management - Inventory
Porter Airlines Inc.
Toronto, ON
- Full-time
Reporting to the Manager, Revenue Management – Inventory Optimization.This position is responsible for managing Porter's seat inventory for an assigned set of routes within the Porter…
Added 21 mins ago
VC
Regional Program Medical Director - Primary Care, Home and Community Health
Vancouver Coastal Health
Vancouver, BC
- Part-time
Integrates medical leadership into service design, policy development, and system planning across the continuum.
Added 21 mins ago
MC
Supply Chain & Customer Service Coordinator
Magnera Corporation
North Bay, ON
- Full-time
Reporting to the Supply Chain Manager, the Supply Chain & Customer Service Coordinator is responsible for assisting in coordinating customer order fulfillment activities and providing…
Added 21 mins ago
CC
Account Representative 5 - Union
Coastal Community
Campbell River, BC
- Full-time
Resolves member concerns/issues and refers to the Branch Manager or Assistant Manager for issues above their level of authority.
Added 21 mins ago
AH
Community Recreation Assistant - Casual
Acclaim Health
Burlington, ON · Milton, ON · Oakville, ON
- Part-time
Communicate changes in client condition to the Care Manager or Recreationist.
Added 21 mins ago
Site Material Coordinator - Travel Canada (m/f/d)
Nordex Group
AB
…warehouses throughout Canada. Reporting to the Parts Support Manager, this position works closely with Service Operations, Global Spare Parts, sourcing teams, and logistics partners to…
Added 21 mins ago
Site Material Coordinator - Travel Canada (m/f/d)
Nordex Group
AB
…warehouses throughout Canada. Reporting to the Parts Support Manager, this position works closely with Service Operations, Global Spare Parts, sourcing teams, and logistics partners to…
Added 21 mins ago
Site Material Coordinator - Travel Canada (m/f/d)
Nordex Group
AB
…warehouses throughout Canada. Reporting to the Parts Support Manager, this position works closely with Service Operations, Global Spare Parts, sourcing teams, and logistics partners to…
Added 21 mins ago
7
Senior Brand Designer (8 month Contract)
7shifts
Remote, Canada
- $95,200 to $142,800 CAD / year
- Full-time
- Remote
…supporting brand work across the business. You'll report to the Manager, Brand &…
Added 21 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Paradise, NL
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 36 mins ago
UO
Manager, Accounts Payable
University of Toronto
Toronto, ON
- Full-time
…the efficiency and effectiveness of the AP process. The AP Manager will play a critical role in maintaining financial accuracy and compliance with division and institution policies and…
Added 36 mins ago
AT
CXA Retail Concierge / Cashier, Islington
Atlas Tools & Machinery
Toronto, ON
- $19.25 to $21 CAD / hour
- Full-time
Comply with the company’s policy and procedure regarding loss prevention and health and safety
Added 36 mins ago
L&
Retail Operations Co-op
Lindt & Sprüngli (Canada), Inc
Toronto, ON · LCA - CAN - Corporate - Head Office - Toronto - ON
- Full-time
Reporting to Senior Manager, D2C Operations & Comm, the Retail Operations Co-op will assist in supporting Lindt & Sprüngli (Canada), Inc. with retail performance and planning.
Added 36 mins ago
S
Maintenance Millwright
Shell
Brockville, ON
- Full-time
Execute maintenance activities per direction of Maintenance Manager or delegate, may include the keeping of records, monitoring of maintenance costs, and production performance
Added 36 mins ago
A
Student Project Coordinator
AtkinsRéalis
Mississauga, ON
- Full-time
The Student Project Coordinator will report to the Project Manager will be responsible for the coordination of engineering, procurement, and construction work. This role will require…
Added 36 mins ago
Casino Host-PET
Great Canadian Entertainment
Peterborough, ON
Under the general direction of the Regional Marketing Manager, the Casino Host, will be responsible for networking with our VIP guests in conjunction with our Operations Managers to drive…
Added 36 mins ago
Casino Host-TIC
Great Canadian Entertainment
Gananoque, ON
Under the general direction of the Regional Marketing Manager, the Casino Host, will be responsible for networking with our VIP guests in conjunction with our Operations Managers to drive…
Added 36 mins ago
Senior Manager, Financial Reporting
Clutch Technologies Inc.
Toronto, ON
Clutch is looking for a Senior Manager, Financial Reporting to step in as a critical leader on our finance team. Reporting directly to the Corporate Controller, you will architect the…
Added 37 mins ago
UO
Manager, Animal Care Operations
University of Ottawa
Ottawa, ON · D'Iorio Hall
- Full-time
Responsible for HR management of employees of sector/sites in consultation with Program Manager and Human Resources Business Partner, including performance management, staffing structure,…
Added 37 mins ago
UO
Postdoctoral Research Fellow
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- Full-time
…findings will be used to inform evidence-based clinical practice, policy, clinical guidelines, practice recommendations, and guidance documents for health professionals, health systems,…
Added 37 mins ago
Coordinator, Community Outreach & Education
Toronto and Region Conservation Authority (TRCA)
Brampton, ON
Provides flexible work arrangements in accordance with organizational policy and operational requirements, with regular office presence required; however, such arrangements are not…

Irth Solutions

Account Manager (APAC)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account strategies, and ensuring successful system adoption. They act as a key advisor to clients, collaborating with internal technical and project teams to deliver solutions and meet business objectives.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Technical support
Financial management
Communication skills
Cultural competence
Project management
Reporting
KPI tracking
Problem solving

Benefits

Medical insurance
Dental insurance
Vision insurance
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
CRM
Customer Success
Relationship Management
Business Development
Strategic Growth
KPIs
Reporting
Project Management
Technical Consulting
Stakeholder Management
Remote Work
BBA
Client Portfolio
Helpdesk
Helpcenter
Product Roadmap
Financial Management
Business Processes

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