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Added 1 min ago
PG
Junior Project Manager
Prica Group Construction Management
Waterloo, ON
- Full-time
The Junior Project Manager supports the project team in the planning, coordination, administration, and successful delivery of construction projects. This role is responsible for…
Added 1 min ago
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Project Manager, Transmission Projects
EPCOR
AB · Edmonton, Alberta
- Full-time
We are hiring one full-time, permanent Project Manager, Transmission Projects position working out of Edmonton, AB.
Added 1 min ago
PE
IT Project Manager – Software Implementation
Project Execution Group Inc
Calgary, AB
- Full-time
The Project Manager works closely with the Executive Sponsor, implementation leads, advisory leads, change management leads, technical specialists, and client stakeholders. While…
Added 1 min ago
KC
Project Manager
Kandovan Construction Ltd.
Port Coquitlam, BC
- Full-time
We are looking for an experienced Civil Construction Project Manager to join our team. The ideal candidate is organized, hands-on, and comfortable managing multiple projects while working…
Added 1 min ago
WT
Product Marketing Manager
WELLSTAR Technologies
Toronto, ON
- Full-time
Whether you are in research and development, administration, communications, operations leadership, or technology, joining us now is an opportunity to play a critical role in transforming…
Added 30 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 30 mins ago
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Project Leader
PTAG
Douglas, ON
- Contract
Reporting to the Project Manager within the Decommissioning division, in this role you will:
Added 30 mins ago
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Senior Project Manager - NET
Kinectrics
Toronto, ON
- Contract
Lead multi-million-dollar projects and programs throughout the complete project lifecycle, from opportunity development, proposal preparation, contract award, engineering, procurement,…
Added 30 mins ago
PG
Junior Project Manager
Prica Group Construction Management Inc.
Waterloo, ON
- Full-time
The Junior Project Manager supports the project team in the planning, coordination, administration, and successful delivery of construction projects. This role is responsible for…
Added 31 mins ago
Coordinator, Community Outreach & Education
Toronto and Region Conservation Authority (TRCA)
Brampton, ON
2+ years of experience providing program coordination or administration
Added 31 mins ago
WL
Lands Assistant
Williams Lake First Nation
Williams Lake, BC
- Full-time
Reporting to the Lands Manager. Lands Assistant organizes and provides administrative support to the Lands Office. The Lands Assistant will also manage Lands & Environment projects, as well…
Added 46 mins ago
OG
Residential Maintenance Administrator
Onni Group of Companies
Vancouver, BC
- Full-time
…will support our Residential Maintenance and Special Projects Manager and the wider maintenance team. This role involves processing POs and invoices, coordinating with trades and…
Added 46 mins ago
TR
Manager, Global Business Systems (Service Delivery)
The Redpath Group
Vaughan, ON
- Full-time
The role of the Manager, Global Business Systems, Service Delivery is to lead, guide, and manage a team of Global IT PMO Project Leads and IT Business Analysts. The Manager, Global Business…
Added 46 mins ago
TO
Coordinator, Operations (Contracted Services)
Town of Caledon
Caledon, ON
- Full-time
Reporting directly to the Manager, Roads and Stormwater Operations, this role is responsible for project coordination, contractor supervision and inspection, and contract administration of…
Added 1 hour ago
KG
Manager, TMF and Earthworks Area
Kinross Gold Corporation
Red Lake, ON
- Full-time
The TMF & Earthworks Area Manager leads safe, compliant delivery of major civil works for the Great Bear Project in Red Lake, including tailings facilities, dams, roads, excavations,…
Added 1 hour ago
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Safety Training Coordinator
Hays
Ajax, ON
- $60,000 to $75,000 CAD / year
- Full-time
As Training Coordinator, you will support the administration, tracking and documentation of employee training and qualifications, helping ensure workforce records remain accurate, current…
Added 1 hour ago
SF
Manager, Admissions
Simon Fraser University
Surrey, BC
- Full-time
We are seeking a temporary Manager, Admissions to oversee the day-to-day operations of the admissions unit within the School of Medicine. The role ensures the effective translation of…
Added 1 hour ago
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Manager Project Managment
Dematic
Mississauga, ON
- Full-time
Lead, coach, and develop project management team members, fostering a culture of inclusion, accountability, customer focus, and continuous improvement.
Added 1 hour ago
G
Building Science Engineer
Go2STAFFING
Vaughan, ON
- Full-time
technical expertise, project management capabilities, and a passion for
Added 1 hour ago
Park Ranger Team Lead
Government of Alberta
Slave Lake, AB
Reporting to the Area Manager, this position is responsible for the planning, delivery and evaluation of Park Ranger operations within Parks sites in the Slave Lake District. This…
Added 1 hour ago
Consultant, Continuous Improvement
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Manager of Continuous Quality Improvement, Mental Health and Addictions with accountability to the Director of Integrated Youth Services IYS Nova Scotia. The Consultant…
Added 1 hour ago
Manager, Planning & Operations
University of Toronto
Toronto, ON
As Manager, Planning and Operations, you will serve as strategic partner providing rotational leadership and operational support to designated departments across the Temerty Faculty of…
Added 1 hour ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
Reporting to the Operations Manager, the Maintenance Manager is responsible for providing strategic leadership of maintenance and capital projects, resources and personnel for the Hannon…
Added 1 hour ago
AC
Assistant Manager, Lending Operations
Assiniboine Credit Union
Winnipeg, MB
- Full-time
Reporting to the Manager, Lending Operations, the Assistant Manager, Lending Operations plays a key role in the organization’s continuous efforts to provide exceptional member experience,…
Added 1 hour ago
T
Technicien(enne) support matériel intégré (temporaire 6 mois)/ Embedded Material Support Technician (Temporary 6 months) (Gagetown)
Textron
NB
- Full-time
…l'inventaire et le contrôle des stocks conformément au manuel d'administration des approvisionnements militaires (SAM) et au manuel de processus de soutien matériel de l'OMA…

Irth Solutions

Account Manager (APAC)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account strategies, and ensuring successful system adoption. They act as a key advisor to clients, collaborating with internal technical and project teams to deliver solutions and meet business objectives.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Technical support
Financial management
Communication skills
Cultural competence
Project management
Reporting
KPI tracking
Problem solving

Benefits

Medical insurance
Dental insurance
Vision insurance
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
CRM
Customer Success
Relationship Management
Business Development
Strategic Growth
KPIs
Reporting
Project Management
Technical Consulting
Stakeholder Management
Remote Work
BBA
Client Portfolio
Helpdesk
Helpcenter
Product Roadmap
Financial Management
Business Processes

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