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Added 1 min ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
…our operating cadence, own our work management platform and lead the adoption of new processes and tools across every…
Added 1 min ago
KP
Coordinator - Curriculum
Kwantlen Polytechnic University
Surrey, BC
- Full-time
- Temporary
Experience as a functional lead using an enterprise student information system, ideally using a student academic history module.
Added 1 min ago
NA
Strategic Procurement Specialist
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Lead competitive procurement processes, including RFPs, negotiated RFPs, RFQs, requests for standing offers, public tenders, and other approved procurement methods.
Added 16 mins ago
R
Hyper Automation Lead
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Hyper Automation Lead on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry…
Added 16 mins ago
WI
HSE Site Representative
WSP in Canada
NT · Northwest Territories, Canada
- Full-time
Build the Future With Us - Take your health and safety expertise into the field and help support safe project delivery in Canada’s North.
Added 16 mins ago
NG
Exploration Drill Supervisor
New Gold Inc.
Kamloops, BC
- Full-time
…Columbia, Canada. In addition, Coeur owns the Silvertip silver-zinc-lead exploration project in British…
Added 16 mins ago
WI
HSE Site Representative
WSP in Canada
NU · Nunavut, Canada
- Full-time
Build the Future With Us - Take your health and safety expertise into the field and help support safe project delivery in Canada’s North.
Added 16 mins ago
WI
Senior Electrical Engineer
WSP in Canada
Vaughan, ON
- Full-time
This is an opportunity to combine hands-on electrical design with technical leadership, project coordination, and mentorship while delivering practical, innovative solutions for our clients.
Added 16 mins ago
TH
Assistant Store Manager- Campbell River
The Home Depot Canada
Campbell River, BC
- Full-time
…inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and…
Added 16 mins ago
E
RN Clinical Research – PRN/ Per Deim
EmVenio
ON · Ontario, Canada
- Part-time
…study participants. You’ll work cooperatively with Clinical Project Managers, Coordinators, and site personnel to complete visits and submit accurate source…
Added 16 mins ago
BC
Project Manager, Industrial Mechanics
BBA Consultants
Saguenay, QC
- Full-time
As a member of our industrial mechanics team, you’ll lead mid-sized projects for studies and detailed engineering mandates in the heavy-industry and energy sectors.
Added 16 mins ago
WI
Senior Electrical Engineer - Buildings
WSP in Canada
Vaughan, ON
- Full-time
Lead the design and development of electrical systems for complex building projects.
Added 16 mins ago
NC
Specialist Tailings
Newmont Corporation
Dease Lake 9, BC
- $113,600 to $151,500 CAD / year
- Full-time
Lead assigned improvement initiatives and contribute technical input to projects and long-term facility planning.
Added 16 mins ago
A
Agent Method // Methods Agent
Actalent
Mirabel, QC
- $35 to $60 CAD / hour
- Contract
Lead project follow-up meetings and keep tracking files up to date.
Added 16 mins ago
WI
Senior Electrical Engineer - Buildings
WSP in Canada
Toronto, ON
- Full-time
Lead the design and development of electrical systems for complex building projects.
Added 16 mins ago
G
Lead, Projects
Glencore
Sparwood, BC
- $108,000 to $126,000 CAD / year
- Full-time
Reporting to the Senior Lead, Projects, the Lead, Projects is responsible for the management and execution of predominantly instream projects to support fish and fish habitat planning and…
Added 16 mins ago
TH
DIRECTEUR ADJOINT DE MAGASIN
The Home Depot Canada
Campbell River, BC
- Full-time
…inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and…
Added 16 mins ago
WI
Senior Principal, Mine Permitting
WSP in Canada
Victoria, BC
- Full-time
…will help deliver impactful solutions that support sustainable project development throughout Western…
Added 16 mins ago
BC
Structural Engineer
BBA Consultants
Saguenay, QC
- Full-time
Perform other technical functions to support project delivery
Added 16 mins ago
TU
Clinical Education Program Coordinator, UG/PG (RIH)
The University of British Columbia
Kamloops, BC
- $4,981 to $5,713 CAD / month
- Full-time
Responsible for monitoring performance of the placement experience and, along with the Faculty Lead and Site Coordinators, ensures that the delivery of the rotation/elective meets program…
Added 16 mins ago
TU
Executive Assistant
The University of British Columbia
Kelowna, BC
- $4,756.11 to $5,802.73 CAD / month
- Full-time
Provides special project administrative support as required.
Added 16 mins ago
A
Sr. Mechanical Designer
Actalent
Cambridge, ON
- $45 to $65 CAD / hour
- Contract
Develop mechanical concepts and complete detailed designs based on customer requirements, cycle times, process constraints, and project specifications.
Added 16 mins ago
BC
Senior Automation Engineer (Project Manager)
BBA Consultants
Saguenay, QC
- Full-time
To pursue project and client development in the Saguenay–Lac-Saint-Jean, BBA wants to bolster its local multidisciplinary team. Working closely with our offices in Québec City, Montréal and…
Added 16 mins ago
BC
Engineer, Automation
BBA Consultants
Saguenay, QC
- Full-time
Help produce various deliverables for an automation engineering project cycle
Added 16 mins ago
BB
Service Coordinator
Bosch Building Technologies North America
Regina, SK
- Full-time
…returns, verify/receive drop-shipment invoices and assist with project audits, monitor parts received are issued to techs for installation on service work orders, and support with physical…

Irth Solutions

Account Manager (APAC)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account strategies, and ensuring successful system adoption. They act as a key advisor to clients, collaborating with internal technical and project teams to deliver solutions and meet business objectives.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Technical support
Financial management
Communication skills
Cultural competence
Project management
Reporting
KPI tracking
Problem solving

Benefits

Medical insurance
Dental insurance
Vision insurance
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
CRM
Customer Success
Relationship Management
Business Development
Strategic Growth
KPIs
Reporting
Project Management
Technical Consulting
Stakeholder Management
Remote Work
BBA
Client Portfolio
Helpdesk
Helpcenter
Product Roadmap
Financial Management
Business Processes

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