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Added 1 min ago
T
Vice President, Global Core Trade Finance, TD Securities, Global Transaction Banking
TD
Toronto, ON
- Full-time
…associated with our clients' domestic business needs or foreign sales and…
Added 1 min ago
BV
ASSISTANT MANAGER
Bikini Village
Sherbrooke, QC
- Full-time
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 1 min ago
A
Sales & Service Lead (Full-Time) - Royalmount
ALO
Montreal, QC
- Full-time
Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC)
Added 1 min ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
Technical / Functional / Leadership Skills Required
Added 1 min ago
BV
JUNIOR ASSISTANT MANAGER
Bikini Village
Calgary, AB
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 16 mins ago
PC
Personal Lines Account Manager
People Corporation
Toronto, ON · ON - PC John St - Toronto
- Full-time
As a Personal Lines Account Manager, you are a trusted advisor, who owns and supports client relationships and understands their home and Auto needs to provide effective insurance solutions.
Added 16 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
London, ON · Stoney Creek Thrift Store
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 31 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
ON · North York (Northwood Park / York University), Ontario
- Full-time
and ERP systems, grounded in the full cycle accounting and sales tax
Added 31 mins ago
SS
Designer, Mechanical
Samuel, Son & Co.
Concord, ON
- Full-time
Review initial concept with sales, project manager, customer and supervisor, as required
Added 31 mins ago
Mortgage Review Officer (Real Estate Secured Lending)
Scotiabank
Toronto, ON
…non-adherence mortgage deficiencies to the Broker Relationship Manager (BRM), Home Financing Lending Manager (HFLM), and Financial Advisor (FA), as well as all administrative findings. The…
Added 31 mins ago
Investment Analyst / Senior Investment Analyst – Private & Public Markets
Staffinity Inc
Toronto, ON · North York, Ontario
Sales & Advisor Support: Prepare product summaries and educational presentations for dealing representatives, helping address technical inquiries regarding asset allocation and fund…
Added 31 mins ago
Client Support Manager
CMiC
Toronto, ON
As a CMiC "Client Support Manager" within our Support department, you will be the first point of contact to serve assigned clients’ technical support needs. You shall act as the liaison…
Added 31 mins ago
C
Client Support Manager
CMiC
Toronto, ON
- Full-time
As a CMiC "Client Support Manager" within our Support department, you will be the first point of contact to serve assigned clients’ technical support needs. You shall act as the liaison…
Added 31 mins ago
ER
Planning Scheduling Manager
Entourage Ressources Humaines - Entourage Human Resources
QC · South Shore, QC
- Full-time
We are currently recruiting for a Planning & Scheduling Manager for our client, a growing manufacturing organization. Reporting to the Director of Operations, the Planning & Scheduling…
Added 31 mins ago
SS
Designer, Mechanical
Samuel, Son & Co.
Vaughan, ON
- Full-time
- Review initial concept with sales, project manager, customer and supervisor, as required
Added 31 mins ago
NS
Trade Development and Analytics Manager
Nextleaf Solutions (CSE:OILS) (OTCQB:OILFF)
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
We're looking for a Manager, Trade Development & Analytics to join our Sales & Marketing team.
Added 46 mins ago
A|
Shipping and Receiving Supervisor
AGI | Global Food Infrastructure
Lethbridge, AB · Nobleford, AB
- Full-time
The Shipping and Receiving Supervisor will be responsible for providing supervision, administration, and technical direction to the area team members. This position must ensure that work is…
Added 46 mins ago
LC
Conversion Optimization Manager, Growth (Fixed Term Contract)
Lightspeed Commerce, Inc.
Remote, Canada
- $85,000 to $105,000 CAD / year
- Full-time
- Remote
As a Conversion Optimization Manager, Growth, you’ll own the conversion rate optimization strategy for Lightspeed’s marketing websites, treating our digital experience as a product. You’ll…
Added 46 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 1 hour ago
Corporate - Commercial Lines - Commercial Account Manager
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
The Account Manager partners closely with Producers, Underwriters, Claims Specialists, Risk Consultants, and carrier partners to provide comprehensive insurance and risk management…
Added 1 hour ago
MANAGER
Boutique La Vie En Rose
Laval, QC
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 1 hour ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 1 hour ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Drummondville, QC
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 1 hour ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Val-d'Or, QC
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 1 hour ago
MANAGER
Boutique La Vie En Rose
Val-d'Or, QC
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…

Irth Solutions

Account Manager (APAC)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account strategies, and ensuring successful system adoption. They act as a key advisor to clients, collaborating with internal technical and project teams to deliver solutions and meet business objectives.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with strong technical skills in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Technical support
Financial management
Communication skills
Cultural competence
Project management
Reporting
KPI tracking
Problem solving

Benefits

Medical insurance
Dental insurance
Vision insurance
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
CRM
Customer Success
Relationship Management
Business Development
Strategic Growth
KPIs
Reporting
Project Management
Technical Consulting
Stakeholder Management
Remote Work
BBA
Client Portfolio
Helpdesk
Helpcenter
Product Roadmap
Financial Management
Business Processes

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