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NI
Business Development Manager-Canada
Navien, Inc.
Canada
- Full-time
Keeping Navien leadership informed on business development progress and pipeline updates
Added 1 min ago
SH
Director Provincial Medical Labour Relations & Medical Compensation Services
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…health services and supports centralized administrative and business functions for Manitoba health…
Added 1 min ago
HT
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 1 min ago
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Senior Account Manager
GreenShield
Toronto, ON
- $72,521 to $109,341 CAD / year
- Full-time
Support enterprise-wide Business Development efforts including RFI/RFP response initiatives for new business opportunities.
Added 1 min ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 1 min ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 1 min ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
…the Group aims to accelerate its national and international…
Added 1 min ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Our Development Engineering team is looking to hire an experienced Product Development Engineer. The successful candidate will lead the technical development of packaging products working…
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P&
Architecte principal national / Country Lead Architect
Pratt & Whitney
Longueuil, QC
- Full-time
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Director, Defense Portfolio Strategy-EN
CAE
Montreal, QC
- Full-time
The Defense & Security business unit owns its strategy. This role does not duplicate or adjudicate it. Instead, the Director works on the questions that sit above and across the operating…
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Manager IT, Enterprise Architecture
WorkSafeBC
Richmond, BC
- Full-time
In this role, you’ll align technology strategy with business priorities, establish a compelling enterprise technology vision, and guide the development of architecture principles,…
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CE
Manager, Change and Talent | Nuclear
CPUS Engineering Staffing Solutions Inc.
Oshawa, ON
- Contract
University degree in a related field such as business, communications, human resources, organizational development, psychology, or public administration, or an equivalent combination of…
Added 1 min ago
AI
Account Executive, PL - Private Client
Axis Insurance
Vancouver, BC
- $80,000 to $110,000 CAD / year
- Full-time
As an Account Executive, Private Client a typical day might include:
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AI
Account Executive, VIP
Axis Insurance
Vancouver, BC
- $65,000 to $75,000 CAD / year
- Full-time
Referring business opportunities outside specialty area to other Axis’ Account Executive
Added 1 min ago
MS
Director Planning & Performance
Metro Supply Chain
Mississauga, ON
- Full-time
…profitability, and commercial financial analysis across our growing business. This is a high-impact leadership role that partners closely with Business Development, Operations, Legal, FP&A,…
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Specialized Account Executive- Simulation- Hybrid
Siemens
Toronto, ON · Montreal, QC
…logo and/or existing account growth through iterative strategy development, capture tactics, and fostering customer curiosity, demand, and adoption with a strategic value-based…
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MANAGER FINANCE & BUSINESS SERVICES
City of Toronto
Toronto, ON
Division & Section: Customer Experience, Finance & Business Management
Added 17 mins ago
RB
Business Analyst, RBC Amplify 2027, Vancouver
Royal Bank of Canada
Vancouver, BC
- Full-time
Work with subject matter experts, mentors, executive sponsors and stakeholders (technology and business) to build your solution.
Added 17 mins ago
RB
Developer, RBC Amplify 2027, Toronto
Royal Bank of Canada
Toronto, ON
- Full-time
Work with subject matter experts, mentors, executive sponsors and stakeholders (technology and business) to build your solution.
Added 17 mins ago
RB
Business Analyst, RBC Amplify 2027, Toronto
Royal Bank of Canada
Toronto, ON
- Full-time
Work with subject matter experts, mentors, executive sponsors and stakeholders (technology and business) to build your solution.
Added 17 mins ago
RB
Business Analyst, RBC Amplify 2027, Calgary
Royal Bank of Canada
Calgary, AB
- Full-time
Work with subject matter experts, mentors, executive sponsors and stakeholders (technology and business) to build your solution.
Added 17 mins ago
RB
analyste d’entreprise, RBC amplifie 2027, Montréal / Business Analyst, RBC Amplify 2027, Montreal
Royal Bank of Canada
Montreal, QC
- Full-time
As a Business Analyst you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 17 mins ago
RB
Data Engineer, RBC Amplify 2027, Halifax
Royal Bank of Canada
Halifax, NS
- Full-time
Work with subject matter experts, mentors, executive sponsors (technology and business) to build your solution.
Added 17 mins ago
RB
développeur, RBC amplifie 2027, Montréal / Developer, RBC Amplify 2027, Montreal
Royal Bank of Canada
Montreal, QC
- Full-time
You will tackle real RBC business challenges as a member of a cross-functional team of specialists (think: business, data, and programming) by developing a product or solution that you…
Added 17 mins ago
RB
Developer, RBC Amplify 2027, Toronto
Royal Bank of Canada
Toronto, ON
- Full-time
Work with subject matter experts, mentors, executive sponsors and stakeholders (technology and business) to build your solution.

Irth Solutions

Account Manager (EMEA)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account farming, and ensuring successful system adoption. They will collaborate with internal project and technical teams to meet client objectives and provide insightful reporting.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with a strong technical background in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Financial management
Technical support
Communication
Cultural competence
Reporting
KPI tracking
Project scoping
Contract negotiation

Benefits

Health plans including medical, dental, and vision
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings
Office snacks and beverages

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
EMEA
Farming
Business Development
Stakeholder Management
KPIs
Reporting
Project Management
Technical Consulting
Contract Negotiation
Budgeting
Client Adoption
Helpdesk
Helpcenter
Product Roadmap
Strategic Accounts
Remote Work

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