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Added 7 mins ago
A
EDGE Google Inside Sales
Accenture
Toronto, ON
- Full-time
Minimum selling experience of 2 years of value for $2 mn. And maintaining accurate CRM records.
Added 7 mins ago
Coordinator, Recruitment & Admissions
Simon Fraser University
Burnaby, BC
…environments, and working with customer relationship management (CRM) systems or an equivalent combination of education, training, and…
Added 7 mins ago
TE
Customer Service Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $90,000 CAD / year
Proficiency in Microsoft Office, particularly Excel; experience with Transportation Management Systems (TMS), CRM platforms, and reporting tools is an asset.
Added 7 mins ago
UR
Outside Sales Rep - Trench Safety
United Rentals
Calgary, AB
- Full-time
Utilize Sales Force.com and other CRM Tools to develop pipeline of opportunities
Added 22 mins ago
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Financial Advisor - MFDA
CIBC
Rocky Mountain House, AB
- Full-time
Added 22 mins ago
Key Account Manager - SKF Sealing Solutions
SKF
Toronto, ON · Scarborough, ON, ON
CRM Management: Generate customer leads into opportunities and document them in the CRM system.
Added 22 mins ago
J
Analyste des Marchés de Capitaux / Capital Markets Analyst
JLL
Montreal, QC · CAN-CORP Montreal-Montreal
- Full-time
Assurer la mise à jour de l’outil de gestion des relations d’affaires (CRM de l’équipe;
Added 22 mins ago
Sales Representative - Facility Services
Cintas
Tecumseh, ON
…leads within your respective territory. You will utilize our CRM to identify, prospect, close new business and consistently achieve weekly sales goals and…
Added 22 mins ago
Sales Representative - Facility Services
Cintas
Windsor, ON
…leads within your respective territory. You will utilize our CRM to identify, prospect, close new business and consistently achieve weekly sales goals and…
Added 38 mins ago
WM
Sales Associate Full Time - Fairview Mall
Wow! Mobile Boutique
Toronto, ON
- Full-time
Consistently network, creating and maintaining a list of prospective clients using our CRM tool
Added 38 mins ago
WM
Sales Associate Full Time - Erin Mills Town Centre
Wow! Mobile Boutique
Mississauga, ON
- Full-time
Consistently network, creating and maintaining a list of prospective clients using our CRM tool
Added 38 mins ago
Q
Business Development Manager/Field Sales - (Parcel Lockers) - Vancouver, BC, Canada
Quadient
Vancouver, BC
- $80,000 to $108,196 CAD / year
- Full-time
Maintain accurate records of all activities in Salesforce CRM
Added 38 mins ago
CC
Sales Representative - Facility Services
Cintas Canada
Windsor, ON
- Full-time
…leads within your respective territory. You will utilize our CRM to identify, prospect, close new business and consistently achieve weekly sales goals and…
Added 38 mins ago
T
Customer Service Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
Familiarity with CRM software is considered an asset
Added 38 mins ago
CC
Sales Representative - Facility Services
Cintas Canada
Tecumseh, ON
- Full-time
…leads within your respective territory. You will utilize our CRM to identify, prospect, close new business and consistently achieve weekly sales goals and…
Added 38 mins ago
CH
Business Development Manager
Calvert Home Mortgage Investment Corporation
Calgary, AB
- Full-time
· Proficiency in using Microsoft Excel, AI, & HubSpot as a CRM
Added 38 mins ago
BC
Development Officer, Leadership Giving (Fraser Region)
BC Cancer Foundation
Vancouver, BC
- Full-time
Data Management & Attention to Detail – Experience maintaining accurate donor records and using CRM systems to support effective fundraising strategy.
Added 53 mins ago
Senior Manager, Data Science & Service Intelligence
Questrade Financial Group
Toronto, ON
…metrics in BigQuery and Power BI while connecting telephony, CRM, and cloud warehouse ecosystems. The role partners cross-functionally with Workforce Management, Product, Technology, and…
Added 53 mins ago
Digital Product Manager, Member Experience
Canadian Federation of Independent Business
Canada
Experience managing a mobile app product and working knowledge of CRM, authenticated platforms, APIs and system integrations.
Added 53 mins ago
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Product Manager - Molecular Pathology and Cytogenetics
FroggaBio
ON · Ontario, Canada
- Full-time
Working knowledge of CRM software (Salesforce or Hubspot) & SAP would be an asset
Added 53 mins ago
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Gestionnaire des opérations | Operations Manager
Bloom | Digital Marketing Agency
Montreal, QC
- Full-time
…collaboratifs, gestion de projets, SIRH, analytique marketing, CRM et outils de…
Added 53 mins ago
RC
Gestionnaire de Comptes
Randstad Canada
Montreal, QC
- Full-time
…Professionnels. Analyse de Marché : Utiliser les données clients (CRM) pour mesurer la croissance et anticiper les besoins futurs du territoire. Gestion du territoire et des Relations :…
Added 53 mins ago
WO
Business Development Manager, Deposits
Wealth One Bank of Canada
Toronto, ON
- Full-time
Manage your pipeline in our CRM and report results each week as part of the sales team.
Added 1 hour ago
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Gestionnaire des opérations | Operations Manager
Bloom
Montreal, QC
- Full-time
…collaboratifs, gestion de projets, SIRH, analytique marketing, CRM et outils de…
Added 1 hour ago
Director of Sales
JENOPTIK AG
Barrie, ON
Familiarity with CRM systems and sales analytics tools.

Irth Solutions

Account Manager (EMEA)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account farming, and ensuring successful system adoption. They will collaborate with internal project and technical teams to meet client objectives and provide insightful reporting.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with a strong technical background in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Financial management
Technical support
Communication
Cultural competence
Reporting
KPI tracking
Project scoping
Contract negotiation

Benefits

Health plans including medical, dental, and vision
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings
Office snacks and beverages

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
EMEA
Farming
Business Development
Stakeholder Management
KPIs
Reporting
Project Management
Technical Consulting
Contract Negotiation
Budgeting
Client Adoption
Helpdesk
Helpcenter
Product Roadmap
Strategic Accounts
Remote Work

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