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Added 3 mins ago
G
Senior Account Manager
GreenShield
Toronto, ON
- $72,521 to $109,341 CAD / year
- Full-time
Minimum of five years experience as an Account Executive or Account Manager, working with third-party payors, TPAs, and/or advisors in the health benefits or a related sector.
Added 3 mins ago
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Assistant General Manager
Mandrake
Peterborough, ON
- Full-time
Act as account manager and develop strong customer relationships on key customer accounts
Added 3 mins ago
MT
Specialist, Business Development
Miller Thomson LLP
Toronto, ON
- Full-time
…strategy into execution. Reporting to the Business Development Manager, Disputes Group, you'll work with the national Markets team on events, client outreach programs, thought leadership,…
Added 3 mins ago
GI
Sales Coordinator
GuestTek Interactive Entertainment Ltd.
Calgary, AB
- Full-time
Coordinate and Administer sales related activity for their assigned Sales team which consists of the Sales Coordinator, Sales Engineer, and Regional Sales Manager.
Added 3 mins ago
Territory Manager (British Columbia)
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
Execute in line with defined Key Performance Indicators (KPIs) that will drive sustainable, profitable territory sales growth.
Added 33 mins ago
PS
Accounting Analyst
Professional Staffing
Toronto, ON
- $25 to $30 CAD / hour
- Contract
Reporting to the Accounting Manager, the Accounting Analyst will support accounts payable operations, general accounting activities, and month-end close processes. This role focuses on…
Added 33 mins ago
T
Account Manager - Data Centres
Telecon
Toronto, ON
- Full-time
Telecon’s Enterprise division is looking to hire a Data Centre Account Manager to join our team of dynamic sales professionals. This role is ideal for someone with prior experience selling…
Added 33 mins ago
PB
Brand Relationship Manager
Powered by People (PBP)
Toronto, ON
- Contract
Powered by People (PBP) is seeking a driven Brand Relationship Manager to join our Sales Team who is passionate about independent brands, retail, and the rapidly evolving retail landscape.…
Added 33 mins ago
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Controller
BluMetric
Ottawa, ON
- Full-time
Manage the preparation and filing of monthly and annual sales tax remittances and coordinate corporate tax documentation with external tax consultants.
Added 34 mins ago
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(CAN) General Merchandise Assistant Manager
Walmart
Magog, QC
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 34 mins ago
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(CAN) Overnight Assistant Manager
Walmart
Sudbury, ON
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 34 mins ago
KI
Promotional Sales Representative - Outside Sales & Business Development
Key Industries
Saint John, NB
- Full-time
Promo Heroes, a division of Key Industries Inc., is seeking an energetic, results-driven Promotional Sales Representative to develop new business while maintaining strong relationships with…
Added 48 mins ago
SENIOR ACCOUNT MANAGER
Green Shield Canada
Calgary, AB · Vancouver, BC · Toronto, ON · Windsor, ON
Minimum of five years experience as an Account Executive or Account Manager, working with third-party payors, TPAs, and/or advisors in the health benefits or a related sector.
Added 48 mins ago
IL
Sommelier
Island Lake Lodge
Fernie, BC
- Full-time
Monitor wine costs, margins, and sales performance.
Added 48 mins ago
SL
Team Lead, Billing & Payment Services
Sun Life
Waterloo, ON · Sun Life Waterloo King
- Full-time
Reporting to the Manager, Billing & Payment Services, you will lead a team of approximately five employees in a hybrid work environment. You will be responsible for coaching, performance…
Added 49 mins ago
U
Account Executive
UPS
Kitchener, ON
- Full-time
The Account Executive is responsible for driving business development for small to medium-sized accounts while also managing large accounts when necessary for logistical reasons. This role…
Added 49 mins ago
U
Account Executive
UPS
Kitchener, ON
- Full-time
The Account Executive is responsible for driving business development for small to medium-sized accounts while also managing large accounts when necessary for logistical reasons. This role…
Added 49 mins ago
SG
Sales Manager - Montreal, Quebec - Legacy Division (Full Time, Permanent)
Southern Glazer's Wine & Spirits
Montreal, QC
- $75,000 to $85,000 USD / year
- Full-time
The Sales Manager will be responsible for managing regional execution of our Campari group of brands referred to as our Legacy division (Aperol, Campari, Espolon, Appleton Estate, Grand…
Added 1 hour ago
IS
Account Manager (America)
Irth Solutions
Remote, Canada
- $70,000 to $75,000 CAD / year
- Full-time
- Remote
We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is…
Added 1 hour ago
IS
Account Manager (APAC)
Irth Solutions
Remote, Canada
- $70,000 to $75,000 CAD / year
- Full-time
- Remote
We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is…
Added 1 hour ago
IS
Account Manager (EMEA)
Irth Solutions
Remote, Canada
- $70,000 to $75,000 CAD / year
- Full-time
- Remote
We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is…
Added 1 hour ago
U
Account Executive
UPS
Kitchener, ON
- Full-time
The Account Executive is responsible for driving business development for small to medium-sized accounts while also managing large accounts when necessary for logistical reasons. This role…
Added 1 hour ago
U
Account Executive
UPS
Concord, ON
- Full-time
With clear growth opportunities - from Account Executive into the Senior Account Executive or Enterprise Account Manager - your development never stops.
Added 1 hour ago
U
Account Executive
UPS
Concord, ON
- Full-time
With clear growth opportunities - from Account Executive into the Senior Account Executive or Enterprise Account Manager - your development never stops.
Added 1 hour ago
FI
Plant Manager
Formations Inc
Edmonton, AB
- Full-time
Formations Inc. is seeking a hands-on, people-focused Plant Manager to oversee daily manufacturing operations, lead our production team, and drive performance across safety, quality,…

Irth Solutions

Account Manager (EMEA)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account farming, and ensuring successful system adoption. They will collaborate with internal project and technical teams to meet client objectives and provide insightful reporting.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with a strong technical background in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Financial management
Technical support
Communication
Cultural competence
Reporting
KPI tracking
Project scoping
Contract negotiation

Benefits

Health plans including medical, dental, and vision
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings
Office snacks and beverages

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
EMEA
Farming
Business Development
Stakeholder Management
KPIs
Reporting
Project Management
Technical Consulting
Contract Negotiation
Budgeting
Client Adoption
Helpdesk
Helpcenter
Product Roadmap
Strategic Accounts
Remote Work

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