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Added 8 mins ago
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Manager, Systems Development - Agentic Salesforce Delivery
Co-operators
Guelph, ON · Mississauga, ON · Toronto, ON
- Full-time
As the Manager, Systems Development – Salesforce, you will lead teams of IT professionals and provide expert IT solution delivery advice and direction to the organization, with a focus on…
Added 8 mins ago
SS
Senior Business Development Manager - Airport & Airline Lounges (NAM)
SITA Switzerland Sarl
Canada
- Full-time
…design community, as well as relevant airport construction, project management, FF&E, and procurement…
Added 8 mins ago
Event Marketing Specialist, Contract
Volkswagen AG
ON · Pickering, ON
The Event Marketing Specialist will lead the planning and execution of all Marketing events that drive engagement and elevate brand presence. Working closely with the Manager, Marketing and…
Added 8 mins ago
XC
Directeur(trice) des opérations // Director of operations
XNRGY Climate Systems
Longueuil, QC
- Full-time
· Lead production, logistics, and planning activities and ensure effective coordination across functions.
Added 8 mins ago
FB
Sr. Graphic Designer | Foodservice Marketing
fgf brands
Toronto, ON · Greater Toronto Area, ON
- Other
We are seeking a dynamic and creative Sr. Graphic Designer to lead the development of impactful, insights-driven content that elevates our Foodservice presence across North America. The…
Added 8 mins ago
HR
Medical & Academic Affairs Specialist
Humber River Health
Toronto, ON · GTA, ON
- Other
…are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability…
Added 8 mins ago
AC
Spécialiste Des Contrats/contract Specialist
Aston Carter
Dorval, QC
- $30 to $40 CAD / hour
- Contract
Lead and participate in commodity development through project management, including the preparation of business cases.
Added 8 mins ago
Program Handover Manager
Bechtel Corporation
Toronto, ON
…management activities. The role provides strategic insight to the Project Integration Lead in the areas of People, Processes, and Performance for all aspects relating to the multiple types…
Added 24 mins ago
Senior Quality Assurance Analyst
Mariner
NS
Work closely with the existing QA Test Lead and Agile delivery team to support successful project delivery.
Added 24 mins ago
Senior Quality Assurance Analyst
Mariner
Halifax, NS
Work closely with the existing QA Test Lead and Agile delivery team to support successful project delivery.
Added 24 mins ago
Member IT Services - Technical Lead- BC Functional
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
We are currently recruiting for a Technical Lead - Microsoft Business Central to support our Member IT Services team.
Added 24 mins ago
Member IT Services - Integration Technical Lead
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
We are currently recruiting for a Integration Technical Lead to support our Member IT Services team.The successful candidate can work from our Toronto or Burlington offices.
Added 24 mins ago
IS
Ontario Land Surveyor
IBW Surveyors
Parry Sound, ON
- Full-time
…relations. The role will report to the Quality Control Team Lead. The OLS will also help share learning opportunities with the Field and Drafting Team Leads to help ensure the standards of…
Added 24 mins ago
JI
Project Sales Associate
J.D. Irving, Limited
Moncton, NB
- Full-time
Project Centre Sales Representatives are sales professionals that partner with customers to fully understand their needs and assist in planning construction and renovation projects. As…
Added 24 mins ago
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Health Educator Staff
HealthCareersInSask.ca
Assiniboia, SK
- Full-time
Experience or courses in facilitation, conflict and project mgmnt an asset
Added 24 mins ago
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Architecte solutions
Akkodis
Toronto, ON
- $160,000 to $190,000 CAD / year
- Full-time
…ever-changing global economy. As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of…
Added 24 mins ago
AC
NPI Lead
ALTEN Canada
Peterborough, ON
- $100,000 to $130,000 CAD / year
- Full-time
The NPI Lead will support the transfer of new products from engineering into manufacturing, ensuring processes, tooling, work instructions, and production methods are ready for efficient…
Added 24 mins ago
H
Senior Geotechnical Engineer
Hays
ON · Ontario, Canada
- Full-time
…storage facilities and associated dam structures. You will lead technical reviews, assess geotechnical and instrumentation data, oversee consultant work, support dam safety programs, and…
Added 24 mins ago
IS
Gestionnaire SST de chantier
InVision Staffing Services Inc.
Quebec, QC
- $75 to $95 CAD / hour
- Contract
The HSE Site Manager will be responsible for all phases of project site execution. The ideal candidate will have a degree in safety or related field, professional safety certification,…
Added 24 mins ago
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Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 24 mins ago
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Senior Project Manager
Vaco by Highspring
Winnipeg, MB
- $80 to $100 CAD / hour
- Contract
Lead project delivery and manage service providers, contractors, consultants, and project teams.
Added 24 mins ago
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Senior Estimator
Atwell Talent
Burnaby, BC
- $85,000 to $100,000 CAD / year
- Full-time
…throughout the Lower Mainland. Their work includes asbestos, lead, and mould abatement, supporting general contractors, property managers, and public-sector…
Added 24 mins ago
UG
26AE08 - Capital Renewal Project Lead - Guelph Board Office
Upper Grand District School Board
Guelph, ON
- Full-time
CAREER OPPORTUNITY: CAPITAL RENEWAL PROJECT LEAD
Added 24 mins ago
FI
Privacy Impact Assessment Specialist
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Excel in a fast-paced and project focused environment
Added 24 mins ago
NL
Social Media & Community Coordinator
Nonna Lia
Toronto, ON
- Full-time
Lead day-to-day posting on all of our social channels

Irth Solutions

Account Manager (EMEA)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account farming, and ensuring successful system adoption. They will collaborate with internal project and technical teams to meet client objectives and provide insightful reporting.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with a strong technical background in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Financial management
Technical support
Communication
Cultural competence
Reporting
KPI tracking
Project scoping
Contract negotiation

Benefits

Health plans including medical, dental, and vision
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings
Office snacks and beverages

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
EMEA
Farming
Business Development
Stakeholder Management
KPIs
Reporting
Project Management
Technical Consulting
Contract Negotiation
Budgeting
Client Adoption
Helpdesk
Helpcenter
Product Roadmap
Strategic Accounts
Remote Work

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