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Added 2 mins ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
…minimal direction. You’ll run our operating cadence, own our work management platform and lead the adoption of new processes and tools across every…
Added 2 mins ago
KP
Coordinator - Curriculum
Kwantlen Polytechnic University
Surrey, BC
- Full-time
- Temporary
…provides functional, technical and operational expertise in the management of curriculum. The role is responsible for overseeing that accurate information, explanation, and clarification is…
Added 2 mins ago
NA
Strategic Procurement Specialist
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
…negotiation, contract execution, and transition to contract…
Added 17 mins ago
R
Hyper Automation Lead
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Hyper Automation Lead on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry…
Added 17 mins ago
NG
Exploration Drill Supervisor
New Gold Inc.
Kamloops, BC
- Full-time
…Columbia, Canada. In addition, Coeur owns the Silvertip silver-zinc-lead exploration project in British…
Added 17 mins ago
WI
Senior Electrical Engineer
WSP in Canada
Vaughan, ON
- Full-time
This is an opportunity to combine hands-on electrical design with technical leadership, project coordination, and mentorship while delivering practical, innovative solutions for our clients.
Added 17 mins ago
TH
Assistant Store Manager- Campbell River
The Home Depot Canada
Campbell River, BC
- Full-time
…inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and…
Added 17 mins ago
E
RN Clinical Research – PRN/ Per Deim
EmVenio
ON · Ontario, Canada
- Part-time
…study participants. You’ll work cooperatively with Clinical Project Managers, Coordinators, and site personnel to complete visits and submit accurate source…
Added 17 mins ago
BC
Project Manager, Industrial Mechanics
BBA Consultants
Saguenay, QC
- Full-time
Your role as project manager will be to coordinate with the various project stakeholders to support the delivery of multidisciplinary engineering for a range of industrial applications.…
Added 17 mins ago
WI
Senior Electrical Engineer - Buildings
WSP in Canada
Vaughan, ON
- Full-time
Lead the design and development of electrical systems for complex building projects.
Added 17 mins ago
NC
Specialist Tailings
Newmont Corporation
Dease Lake 9, BC
- $113,600 to $151,500 CAD / year
- Full-time
…analysis, and practical problem-solving to support the safe management of Red Chris Mine’s tailings and water storage…
Added 17 mins ago
A
Agent Method // Methods Agent
Actalent
Mirabel, QC
- $35 to $60 CAD / hour
- Contract
Lead project follow-up meetings and keep tracking files up to date.
Added 17 mins ago
WI
Senior Electrical Engineer - Buildings
WSP in Canada
Toronto, ON
- Full-time
Lead the design and development of electrical systems for complex building projects.
Added 17 mins ago
G
Lead, Projects
Glencore
Sparwood, BC
- $108,000 to $126,000 CAD / year
- Full-time
Reporting to the Senior Lead, Projects, the Lead, Projects is responsible for the management and execution of predominantly instream projects to support fish and fish habitat planning and…
Added 17 mins ago
TH
DIRECTEUR ADJOINT DE MAGASIN
The Home Depot Canada
Campbell River, BC
- Full-time
…inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and…
Added 17 mins ago
WI
Senior Principal, Mine Permitting
WSP in Canada
Victoria, BC
- Full-time
…will help deliver impactful solutions that support sustainable project development throughout Western…
Added 17 mins ago
TU
Executive Assistant
The University of British Columbia
Kelowna, BC
- $4,756.11 to $5,802.73 CAD / month
- Full-time
…learning events, takes confidential minutes, maintains document management systems and makes travel…
Added 17 mins ago
A
Sr. Mechanical Designer
Actalent
Cambridge, ON
- $45 to $65 CAD / hour
- Contract
Develop mechanical concepts and complete detailed designs based on customer requirements, cycle times, process constraints, and project specifications.
Added 17 mins ago
BC
Senior Automation Engineer (Project Manager)
BBA Consultants
Saguenay, QC
- Full-time
Proficiency in project management, technical writing and cost estimation
Added 17 mins ago
BB
Service Coordinator
Bosch Building Technologies North America
Regina, SK
- Full-time
…returns, verify/receive drop-shipment invoices and assist with project audits, monitor parts received are issued to techs for installation on service work orders, and support with physical…
Added 17 mins ago
WI
Senior Principal, Mine Permitting
WSP in Canada
Kelowna, BC
- Full-time
…will help deliver impactful solutions that support sustainable project development throughout Western…
Added 17 mins ago
VF
Event Marketing Specialist, Contract
Volkswagen Financial Services
Pickering, ON
- Contract
The Event Marketing Specialist will lead the planning and execution of all Marketing events that drive engagement and elevate brand presence. Working closely with the Manager, Marketing and…
Added 17 mins ago
SR
Health And Safety Officer
Stellar Recruitment Inc.
Richmond, BC
- $75,000 to $80,000 CAD / year
- Full-time
Experience maintaining safety management systems, documentation, procedures, and training records. ISO 9001, ISO 14001, or ISO 45001 Lead Auditor certification, or equivalent, is considered…
Added 17 mins ago
WI
Senior Principal, Mine Permitting
WSP in Canada
Vancouver, BC
- Full-time
…will help deliver impactful solutions that support sustainable project development throughout Western…
Added 17 mins ago
JE
Manufacturing Engineer
JBS Equipment
Mission, BC
- $70,000 to $90,000 CAD / year
- Full-time
Lead continuous improvement initiatives using Lean manufacturing principles and methodologies.

Irth Solutions

Account Manager (EMEA)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account farming, and ensuring successful system adoption. They will collaborate with internal project and technical teams to meet client objectives and provide insightful reporting.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with a strong technical background in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Financial management
Technical support
Communication
Cultural competence
Reporting
KPI tracking
Project scoping
Contract negotiation

Benefits

Health plans including medical, dental, and vision
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings
Office snacks and beverages

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
EMEA
Farming
Business Development
Stakeholder Management
KPIs
Reporting
Project Management
Technical Consulting
Contract Negotiation
Budgeting
Client Adoption
Helpdesk
Helpcenter
Product Roadmap
Strategic Accounts
Remote Work

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