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Added 3 mins ago
CE
Application Engineer
Canadian Executive Search Group (USA) Inc / Division of Arrow Group of Companies
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- $60,000 to $85,000 CAD / year
- Full-time
Support sales teams across Canada and the United States with technical proposals and quotations.
Added 3 mins ago
WM
Senior Pricing Analyst / Analyste principal de la tarification
Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
This is an opportunity to join a collaborative team where you'll partner with Sales, Operations, and Finance to develop pricing strategies, uncover opportunities, and support profitable…
Added 3 mins ago
TP
Senior Human Resources Advisor
The Portfolio Group
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
Cross-Functional Collaboration: Partner with software support, legal, sales, and documentation teams to provide a seamless end-to-end client experience.
Added 3 mins ago
CE
Account Manager, Content Distribution
Corus Entertainment
Toronto, ON
- Full-time
Support the growth of digital distribution through STACKTV and FAST channels, including launch coordination with partners and technical vendors
Added 3 mins ago
S
Business Developer Manager
Siemens
Montreal, QC
- Full-time
Added 3 mins ago
WT
Product Marketing Manager
WELLSTAR Technologies
Toronto, ON
- Full-time
…health system buyers. Working closely with Product Management, Sales, and Marketing, you will shape product positioning, develop sales enablement materials, and coordinate multi-channel…
Added 3 mins ago
CL
Workshop Coordinator
Comairco, LLC
Laval, QC
- Full-time
Keeping the technical data sheets for rental compressors up to date
Added 18 mins ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Full-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 18 mins ago
CC
Retail Shift Leader
Canna Cabana
Regina, SK · Victoria Square, Regina, SK
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 33 mins ago
NB
Associate Director, FX Risk Management Solutions
National Bank of Canada
Toronto, ON
- Full-time
The role is suited to someone who combines strong client and business development instincts with sound judgement and technical capability. You should be comfortable building relationships…
Added 33 mins ago
IL
Technical Sales Representative – LED Display & AV Solutions
Inno-Leader LED Technology Ltd.
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
We provide end-to-end solutions, from product consultation and system design to installation and after-sales support.
Added 33 mins ago
BS
Outside Sales Representative – Building Systems
Bond Securcom Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We offer a supportive environment, professional development opportunities, and dedicated technical sales support to help you succeed.
Added 33 mins ago
QM
Senior Project Manager
Quantum Management Services Ltd.
Toronto, ON · Etobicoke, ON
- $85,000 to $100,000 CAD / year
- Full-time
- Coordinate customers, vendors, general contractors, electrical contractors, account managers, and internal technical and sales teams to ensure successful project delivery.
Added 33 mins ago
DT
Product and Solutions Sales Specialist 4
Dell Technologies
Toronto, ON
- Full-time
At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services,…
Added 33 mins ago
Product Designer - Critical Environments
Price Industries Limited
Winnipeg, MB
Provide day-to-day technical support for production and drive long-term process improvements.
Added 33 mins ago
KEY HOLDER
Boutique La Vie En Rose
Pointe-Claire, QC
Performance bonuses (in-store sales or management position);
Added 33 mins ago
SALES ASSOCIATE
Boutique La Vie En Rose
Thetford Mines, QC
Performance bonuses (in-store sales or management position);
Added 33 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Saint-Bruno-de-Montarville, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 33 mins ago
KEY HOLDER
Boutique La Vie En Rose
Thetford Mines, QC
Performance bonuses (in-store sales or management position);
Added 33 mins ago
KEY HOLDER
Boutique La Vie En Rose
Montreal, QC
Performance bonuses (in-store sales or management position);
Added 33 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Laval, QC
Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;
Added 33 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Regina, SK
Performance bonuses (in-store sales or management position);
Added 33 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Montreal, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 33 mins ago
KEY HOLDER
Boutique La Vie En Rose
Red Deer, AB
Performance bonuses (in-store sales or management position);
Added 33 mins ago
SALES ASSOCIATE
Boutique La Vie En Rose
Halifax, NS
Performance bonuses (in-store sales or management position);

Irth Solutions

Account Manager (EMEA)

Remote, Canada

Remote

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Working hours: 40hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

Position 100% remote

We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow.

This position is 100% from home just like the rest of our team, with flexible working hours (40hours/week) to adapt to our clients’ time zones.

Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers.

Responsibilities:

Develop and maintain a relationship of trust with the clients after the initial sales
Deploy account management strategies to reinforce Borealis growth (farming): 
Define growth plans on appointed client portfolio
Manage and master the financial aspects of your client portfolio
Identify new clients needs, and convert them into business opportunities
Deliver strong business presentations to key stakeholders, often at the executive level
Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Advise clients on system adoption:  
Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders
Understand new business requirements, help clients define their business processes and implement them into Borealis
Act as an advisor to propose the best solutions and practices in using Borealis 
Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives
Work directly with the SAAS to provide insightful reporting and KPIs
Work closely with surrounding teams to ensure client’s objectives are met
Scope and brief the Project and Technical teams for delivery of additional services
Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter
Feed the Product team with quality information to align Borealis’ roadmap
Collaborate with Account directors on strategic accounts to sustain an optimal growth
Promote top of class practices around global Borealis’ usage

Fluent in English, French and Portuguese written and spoken.
Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
At least 3-4 years of experience in customer success account management or solution consulting role.
2-3 years of experience with SAAS or CRM a plus.

Skills:

Techy – Strong technical and computer software background to support customers in a SAAS environment. You understand the technology enough to explain and simplify it to the customer.
Account management – You have a successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests.
Strong communication skills – You are not afraid to pick up the phone to make sure you fully understand the client’s issue.
Cultural competence – We work with clients from around the globe with various ways of treating and communicating information. They also represent various ranges of skill set to which you will be able to adapt.
Excellent relationship building skills, as you will be required to develop and maintain a relationship of trust with the clients.
Available to work atypical working hours (as our clients and our team are in different countries and Borealis main business hours are in Québec, Canada).
Flexibility and ability to work simultaneously on different subjects.

Join a dynamic, growing company that is well respected in its industry.
Health plans options including medical, dental, & vision
401k or RSP + company match
Flexible PTO policy plus company-paid holidays 
Generous one-time “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

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More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, driving growth through account farming, and ensuring successful system adoption. They will collaborate with internal project and technical teams to meet client objectives and provide insightful reporting.

Requirements

Candidates must have a bachelor's degree and at least 3-4 years of experience in customer success or solution consulting. Proficiency in English, French, and Portuguese is required, along with a strong technical background in SaaS environments.

Skills

Account management
Customer success
SaaS
CRM
Relationship building
Business presentations
Strategic planning
Financial management
Technical support
Communication
Cultural competence
Reporting
KPI tracking
Project scoping
Contract negotiation

Benefits

Health plans including medical, dental, and vision
401k or RSP with company match
Flexible PTO policy
Company-paid holidays
Work from home stipend
Team events
Monthly lunches
Volunteer outings
Quarterly gatherings
Office snacks and beverages

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
SaaS
CRM
EMEA
Farming
Business Development
Stakeholder Management
KPIs
Reporting
Project Management
Technical Consulting
Contract Negotiation
Budgeting
Client Adoption
Helpdesk
Helpcenter
Product Roadmap
Strategic Accounts
Remote Work

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