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Emergency Response Coordinator

  • Saint John, NB, Canada

The expected salary range for this position is $66,267 – $109,341. · Full-time

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Job details

Pay
The expected salary range for this position is $66,267 – $109,341.
Job type
Full-time
Apply by
Experience
5+ years of experience in emergency management, operational readiness, business continuity, public safety, risk management, or a related field
Posting language
English
Posted

Original job description

As an Emergency Response Coordinator, you will play a key role in supporting and advancing Irving Oil's Emergency Management and Business Continuity (EMBC) program across the organization. Your goal will be to strengthen emergency preparedness and organizational resilience through program coordination, stakeholder engagement, training, exercises, technology administration, and continuous improvement initiatives. Your success will be demonstrated through the consistent implementation of emergency management processes, the development of standardized documentation and procedures, and the organization's enhanced readiness to respond effectively to incidents and emergencies.

If you are interested in this exciting opportunity with Irving Oil, please apply by November 8, 2026. 


What We Offer:

  • Work Environment – Work onsite in our beautiful home office building, with strong safety culture, access to a fitness facility, an onsite medical team, and a café 
  • Competitive Compensation – Including an annual bonus plan, pension plan, and parking allowance   
  • Flexible Benefits Plan – In effect from day one and offers three levels of coverage to select from to meet your unique, personal needs 
  • Paid Vacation – Plus an annual option to purchase additional vacation, too
  • Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program   
  • Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program 

Your Responsibilities:

  • Support the implementation and continuous improvement of company-wide emergency management and business continuity programs and processes
  • Coordinate activities that strengthen emergency preparedness, response capabilities, and organizational resilience across the business
  • Partner with operational and functional teams to understand existing emergency response practices, identify improvements, and support the adoption of best practices
  • Administer emergency management software, including user training, contact management, reporting, template maintenance, and vendor coordination
  • Assist in the planning, execution, and evaluation of emergency response exercises and testing activities
  • Facilitate and document After Action Reviews (AARs), capturing lessons learned and translating findings into standardized procedures and action plans
  • Develop, maintain, and enhance emergency response, crisis management, and business continuity documentation
  • Support emergency response activations and provide coordination assistance during incidents and emergencies as required
  • Participate in assurance, assessment, audit, and continuous improvement activities associated with the Operational Management System (OMS)

Your Skills:

  • Sound knowledge of emergency management principles, practices, and frameworks
  • Strong project coordination, organizational, and documentation skills
  • Ability to translate best practices and operational requirements into formal procedures, processes, and work instructions
  • Excellent communication and stakeholder engagement skills with the ability to influence and collaborate across all levels of the organization
  • Ability to manage competing priorities, work under pressure, and remain composed in dynamic environments
  • Strong critical thinking, analytical, problem-solving, and decision-making capabilities
  • Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word
  • Ability to quickly learn and effectively utilize emergency management, business continuity, and other enterprise software platforms
  • Experience using digital technologies and Artificial Intelligence (AI) tools to support reporting, research, process improvement, and information management

Your Experience:

  • 5+ years of experience in emergency management, operational readiness, business continuity, public safety, risk management, or a related field
  • Experience supporting or participating in emergency response activities, exercises, incident management, or preparedness initiatives
  • Experience coordinating projects, programs, training initiatives, or cross-functional stakeholder activities
  • Demonstrated experience creating, maintaining, and improving procedural documentation, standards, or work processes
  • Valid driver's license and the ability to travel periodically throughout North America and internationally to support training, exercises, and operational activities
  • Ability to work within operational environments and wear required personal protective equipment (PPE) when necessary
  • Availability to support emergency response activities outside regular business hours as required
  • Emergency Management, Exercise Design, Incident Command System (ICS), or related certifications are considered assets 

The expected salary range for this position is $66,267 – $109,341. Placement within range will be based on relevant experience, qualifications, and skills.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.​

Job Requirements - Work Experience

Job Requirements - Education

More about this job

Responsibilities

The Emergency Response Coordinator supports and advances the organization's emergency management and business continuity programs through stakeholder engagement and process implementation. They are responsible for administering emergency software, facilitating response exercises, and documenting procedures to enhance organizational resilience.

Requirements

Candidates must have at least 5 years of experience in emergency management, risk management, or a related field. Proficiency in project coordination, technical documentation, and the ability to work in dynamic operational environments are essential.

Skills

  • Emergency management
  • Business continuity
  • Project coordination
  • Stakeholder engagement
  • Risk management
  • Operational readiness
  • Crisis management
  • Technical documentation
  • Incident management
  • Analytical skills
  • Problem-solving
  • Decision-making
  • Microsoft Office
  • Software administration
  • Communication skills
  • Process improvement

Benefits

  • Annual bonus plan
  • Pension plan
  • Parking allowance
  • Flexible benefits plan
  • Paid vacation
  • Annual wellness allowance
  • Paid personal care days
  • Employee & family assistance program
  • Paid volunteer day
  • Donation matching program
  • Fitness facility access
  • Onsite medical team

Visa sponsorship

Not detected in the job text

Categories

  • Security & Safety
  • Energy
  • Management & Leadership
  • Consulting
  • Administrative

Keywords

  • Emergency Management
  • Business Continuity
  • Operational Management System
  • Incident Command System
  • Risk Management
  • Public Safety
  • After Action Reviews
  • Crisis Management
  • Project Coordination
  • Artificial Intelligence
  • Digital Technologies
  • Operational Readiness
  • Stakeholder Engagement
  • Process Improvement
  • Documentation
  • Compliance
  • Audit
  • Assessment
  • Training
  • Exercise Design
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Personal Protective Equipment
  • Energy Industry

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