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Added 10 mins ago
C
Computer systems analyst
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- $96,000 to $115,000 CAD / year
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Customer Journey Optimization Developer
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…reporting. This hands-on, backend-focused role works across Salesforce, Marketo, and the data warehouse, increasingly leveraging AI-assisted analytics tools such as Claude, to streamline…
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Senior CRM Solutions Designer
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Added 3 hours ago
A
Freight Brokerage Sales Representative
ANDY
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- Full-time
Expérience avec les CRM et les outils de prospection commerciale; une connaissance de Salesforce, HubSpot ou de plateformes similaires constitue un atout.
Added 3 hours ago
SJ
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Irving Oil

Fixed Term Centralized Account Management Representative

Saint John, NB, Canada

The expected salary range for this position is $47,840 -$59,800. · Full-time

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Job details

Pay: The expected salary range for this position is $47,840 -$59,800.
Job type: Full-time
Apply by: Oct 16, 2026
Experience: 3-5 years equivalent experience in customer service and sales
Posting language: English
Posted: Oct 7, 2026

Original job description

As a Fixed Term Centralized Account Management Representative, you will be responsible for managing an existing portfolio and driving sales growth within our commercial customer network. Your goal will be to ensure that volume and general management for the accounts is on target and to assist in developing strategies to improve gross margins, volume growth and increase product penetration in their assigned territory. Your success will be evident in your capability to acquire new business opportunities within the existing portfolio and on your ability to build relationships with our newer customers while maintaining our existing relationships while providing a focus on territory development, portfolio management, customer relationship management and reporting.

This is a Fixed Term contract position anticipated to last 15 months in duration.

If you are interested in this exciting opportunity with Irving Oil, please apply by October 16, 2026.

What We Offer:

Work Environment - Work onsite at our Crown Street location in Saint John, NB with access to our fitness facility
Competitive Compensation - Including a parking allowance
Flexible Benefits Plan – Including medical and dental benefits that are both in effect from day one 
Paid Vacation
Wellness Support – With 24/7 Employee & Family Assistance Program
Opportunity to give back to some amazing causes in our community - Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities:

Develop an understanding of an assigned territory that includes opportunities for growth, product penetration, competitors and alternative fuels and develop territory objectives to drive achievement of portfolio management goals and targets
Work collaboratively with sales leadership to execute marketing programs that drive achievement of sales targets and drive portfolio performance by developing strategies to improve gross margins, increase volumes, minimize customer attrition, and increase product penetration
Implement tactics to improve gross margin and volume and work collaboratively with sales management to prioritize high-value accounts and develop tactics to foster loyalty and increase customer retention
Proactively contact high-value customers to understand evolving product needs and build deeper relationships with decision makers and influencers and be able to identify and drive new opportunities to successful closure to increase share of wallet
Facilitate the expedient resolution of issues and pricing concerns and conduct annual customer relationship reviews with high-value accounts
Review of current commercial reporting suite and report out (monthly volume variance reporting, inactive forecasting report, fixed pricing reports, zero purchasers, early detection, near miss, gross margin reports, portfolio reports, scorecard review by portfolio)
Prepare and report sales performance to sales leadership and participate in sales management meetings

Your Skills:

Advanced proficiency with MS Office Suite; Word, Excel, PowerPoint
Strong verbal and written communication skills
An analytical mind and inclination for problem-solving
Detail oriented; willing to chase discrepancies to the root

Your Experience:

Post-secondary education in Business, Commerce, or equivalent experience
3-5 years equivalent experience in customer service and sales
Experience in the petroleum industry considered an asset
Experience in Salesforce application considered an asset

The expected salary range for this position is $47,840 -$59,800. Placement within range will be based on relevant experience, qualifications, and skills.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience

Sales

Job Requirements - Education

Bachelors: Business Administration

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More about this job

Responsibilities

The representative will manage an existing portfolio to drive sales growth, improve gross margins, and increase product penetration within an assigned territory. They are responsible for building customer relationships, resolving pricing issues, and reporting sales performance to leadership.

Requirements

Candidates must have 3-5 years of experience in customer service and sales, along with post-secondary education in Business or Commerce. Proficiency in MS Office Suite is required, and experience with Salesforce or the petroleum industry is considered an asset.

Skills

Account management
Sales growth
Portfolio management
Territory development
Reporting
Strategic planning
Customer retention
Sales performance analysis
Problem-solving
Communication
MS Office Suite
Word
Excel
PowerPoint
Salesforce

Benefits

Fitness facility access
Parking allowance
Flexible benefits plan
Medical benefits
Dental benefits
Paid vacation
Employee & family assistance program
Paid volunteer day
Donation matching program

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Sales
Portfolio Management
Petroleum Industry
Customer Service
Salesforce
MS Office
Gross Margin
Territory Development
Customer Retention
Reporting
Forecasting
Pricing
Business Administration
Commercial Sales

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