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Added 3 mins ago
Webber - Seasonal Equipment Operator (Live-in) - Infrastructure Management
Ferrovial
Woodbridge, ON
Full-time
…worldwide. Ferrovial’s activity is carried out through our business units, including Highways, Airports, Construction, and…
Added 3 mins ago
HSE Operations Intern
ANDRITZ
Pointe-Claire, QC
Internship
Collaborate with HSE Operations Manager or HSE Coordinator for business update on HSE Management System.
Added 3 mins ago
Financial Services Representative
The Police Credit Union Ltd.
Toronto, ON
Full-time
…through Friday, this position is responsible for increasing business volumes to meet assigned goals, by developing and fostering relationships with TPCU members. This is a great opportunity…
Added 5 mins ago
Senior Program Manager
Jack Morton Worldwide
Oakville, ON
Lead coordination across estimating, creative, production, operations, fulfillment, and field services teams. Drive alignment across internal stakeholders and external partners to ensure…
Added 33 mins ago
Webber - Seasonal Equipment Operator (Live-in) - Infrastructure Management
Ferrovial
Woodbridge, ON
Full-time
…worldwide. Ferrovial’s activity is carried out through our business units, including Highways, Airports, Construction, and…
Added 33 mins ago
Webber - Seasonal Equipment Operator- Steeles - Infrastructure Management
Ferrovial
Woodbridge, ON
Full-time
…worldwide. Ferrovial’s activity is carried out through our business units, including Highways, Airports, Construction, and…
Added 35 mins ago
Concierge - Maple House (Canary Landing)
Tricon Residential
Toronto, ON · Maple House at Canary Landing, Toronto ON
Full-time
…hospitality-driven experience while supporting the day-to-day operations of the…
Added 35 mins ago
Primary Health Care Manager Northeast 1
HealthCareersInSask.ca
La Ronge, SK
Full-time
…strategy through the development and execution of operational and business plans, including cascading, monitoring, reporting, and course correction of same. The Manager demonstrates strong…
Added 35 mins ago
Manager
HealthCareersInSask.ca
Saskatoon, SK
Full-time
…strategy through the development and execution of operational and business plans, including cascading, monitoring, reporting, and course correction of same. The Manager demonstrates strong…
Added 50 mins ago
Technical Sales Representative/Engineer - Shotcrete Tunnel & Mining (Timmins, ON)
Sika AG
Timmins, ON
Full-time
The Technical Sales Representative / Engineer is responsible for the sales, promotion, and technical support of Sika’s full range of mining products and equipment across the Shotcrete,…
Added 50 mins ago
Work Desk Representative, Office
ATCO Group
Vegreville, AB
Full-time
Perform Central Work Operations administration activities and provide support to Distribution Operations and Field Operations.
Added 1 hour ago
Inside Sales Representative
OPENLANE
Richmond, BC
Full-time
…for cross sell, upsell, retention, and growth of a book of business. You will be involved in consultative sales and identifying trends from within your book of business. In this role, you…
Added 1 hour ago
Financial Representative
PetroChina Canada
Calgary, AB
Full-time
Reporting to the Manager, Financial Planning and Analysis, the Financial Representative will be focused on non-operated assets for LNG and / or upstream gas. The role will be a key focal…
Added 1 hour ago
Service Automation Technician
Epiroc
Saskatoon, SK
Full-time
We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s…
Added 1 hour ago
Technical Sales Representative/Engineer - Shotcrete Tunnel & Mining (Timmins, ON)
Sika
Timmins, ON
Full-time
The Technical Sales Representative / Engineer is responsible for the sales, promotion, and technical support of Sika’s full range of mining products and equipment across the Shotcrete,…
Added 1 hour ago
Customer Service Representative
Circle K
Riverview, NB
Part-time
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…
Added 2 hours ago
ITS Analyst
Norsk Hydro
Mississauga, ON
Full-time
Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial…
Added 2 hours ago
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
$17.95 CAD / hour
Full-time
Complete designated opening and closing procedures and support fellow Team Members as needed.
Added 2 hours ago
Director, Capital Markets & Investor Relations
AW Capital
Tsuu T'Ina Nation 145, AB · Calgary, Alberta
Full-time
Collaborate with marketing, operations, and executive leadership to support investor growth initiatives.
Added 2 hours ago
Material Handler Night Shift Sunday - Wednesday
Ryder Supply Chain Solutions
Winnipeg, MB · CAN - Winnipeg MB Gamble Pl
Full-time
…supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a…
Added 2 hours ago
Customer Sales Representative
The Kitchen Barista
Maple, ON
Full-time
We're looking for a hands-on associate to help grow our sales and marketing efforts while keeping our retail store operations running smoothly. This is fundamentally a retail operations…
Added 2 hours ago
Financial Service Representative - LendDirect Office 1576
LendDirect
Toronto, ON · Scarborough, ON
Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 2 hours ago
Financial Service Representative - LendDirect Office 1576
Attain Finance
Toronto, ON · Scarborough, ON
Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 3 hours ago
Territory Sales Manager
Stokes Seeds
Montreal, QC · Greater Montreal, QC
Full-time
Reporting to the Canadian Sales Manager, the Territory Sales Representative will be responsible for achieving business growth targets through strategic territory management, customer…
Added 3 hours ago
Financial Service Representative
Money Mart
Abbotsford, BC
…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…

Irving Oil

Fixed Term Dispatcher

Saint John, NB, Canada

Pay: The expected salary range for this position is $47,840 - $59,800.
Job type: Full-time
Apply by: Oct 16, 2026
Experience: 1-3 years Contact Center experience
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

As a Fixed Term Dispatcher, you will answer incoming calls, emails and fax requests from consumers regarding Irving Energy products and services. Your goal will be to engage with our residential and commercial customers and provide an excellent consumer experience. Your success will depend on your proactive ability to call and email consumers, log and communicate to appropriate stakeholders and escalate issues where appropriate. You will also work with other departments to assist in the resolution of issues or requests while taking ownership of the consumer experience.

Kindly note that this is a temporary opportunity offering a fixed-term contract.

Please note that we are a 24/7 operation and, as such, your shift may vary with notice.

If you are interested in this exciting opportunity with Irving Oil, please apply by October 16, 2026.

What We Offer:

Work Environment - Work onsite at our Crown Street location in Saint John, NB with access to our fitness facility
Competitive Compensation – Including a parking allowance
Flexible Benefits Plan - Including medical and dental benefits that are both in effect from day one
Wellness Support – With 24/7 access to our Employee & Family Assistance Program
Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities:

Receive emergency and non-emergency calls from customers, recording significant information, and prioritizing calls based on levels of importance
Partner with Loadbuilders to maintain connection with both the customer and field representative in the execution of scheduled work
Apply knowledge, and application policies and procedures effectively, and understanding the Sales Processes to ensure customers are billed appropriately
Prioritize work and escalate emergency calls where required, rescheduling less critical work
Deliver status updates and pertinent information as required to Operations Managers and various internal parties
Bring forward and implement recommendations to optimize performance and proactively resolve issues
Make difficult and time sensitive decisions to support business objectives
Provide guidance to CSRs and Sales Representatives regarding building codes and gas codes, details regarding the technicians' schedules, and if the company can fulfill certain types of customers’ request

Your Skills:

Strong communication skills with an ability to quickly build rapport and maintain relationships
Problem solving/decision making skills
Good organizational and analytical skills
Proven ability to multi-task
Excellent customer service skills

Your Experience:

High School with Post-secondary education preferred
1-3 years Contact Center experience
Computer literacy is required

The expected salary range for this position is $47,840 - $59,800. Placement within range will be based on relevant experience, qualifications, and skills.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience

Customer Service

Job Requirements - Education

Diploma/High School Equivalent

Apply About employer

More about this job

Responsibilities

The dispatcher will manage incoming customer inquiries via phone, email, and fax while coordinating with internal teams to resolve issues. They are responsible for prioritizing emergency and non-emergency requests and ensuring accurate billing and documentation.

Requirements

Candidates should have a high school diploma with post-secondary education preferred and 1-3 years of contact center experience. Strong communication, analytical, and multi-tasking skills are required for this role.

Skills

Communication
Problem solving
Decision making
Organizational skills
Analytical skills
Multi-tasking
Customer service
Computer literacy
Relationship building

Benefits

Fitness facility access
Parking allowance
Medical benefits
Dental benefits
Employee & Family Assistance Program
Paid volunteer day
Donation matching program

Visa sponsorship

Not detected in the job text

Keywords

Dispatcher
Customer Service
Contact Center
Energy
Operations
Billing
Emergency Response
Loadbuilders
Technical Support
Communication
Analytical
Problem Solving
Scheduling
Data Entry
Relationship Management

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