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Added 11 mins ago
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Senior Wealth Advisor
ATB
Calgary, AB
- Full-time
Operational & Advisory Workflow: Efficiently manage the end-to-end financial planning process, ensuring accurate service delivery while prioritizing meaningful client interactions.
Added 11 mins ago
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Client Service Representative - Bonnyville
ATB
Bonnyville, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 11 mins ago
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Senior Wealth Advisor
ATB
Edmonton, AB · Fort Saskatchewan, AB · Leduc, AB · Sherwood Park, AB · Spruce Grove, AB · St. Albert, AB
- Full-time
Operational & Advisory Workflow: Efficiently manage the end-to-end financial planning process, ensuring accurate service delivery while prioritizing meaningful client interactions.
Added 11 mins ago
A
Client Service Representative - Calgary Forest Lawn
ATB
Calgary, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 11 mins ago
A
Client Service Representative - Coronation (6-12 Months, Term)
ATB
Coronation, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 11 mins ago
A
Client Service Representative - Rocky Mountain House
ATB
Rocky Mountain House, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 27 mins ago
HI
Client Care Representative - Auto Insurance Trainee
HUB International
Kamloops, BC
- Full-time
A self-starter mentality with a strong drive to exceed performance and sales goals
Added 41 mins ago
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Branch Manager
LendDirect
Canada
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 41 mins ago
RB
Associate Advisor
Royal Bank of Canada
Calgary, AB
- Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized…
Added 41 mins ago
AF
Branch Manager
Attain Finance
Canada
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 54 mins ago
CL
Sales Representative
Choco Land
Mississauga, ON
- Full-time
Chocoland is seeking a motivated and customer-focused Sales Representative to support sales growth and develop strong customer relationships within the baking and confectionery industry.
Added 1 hour ago
AF
Client Service Representative - Coronation (6-12 Months, Term)
ATB Financial
Coronation, AB
- Contract
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 1 hour ago
Overnight Maintenance
McDonald's
Winnipeg, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…
Added 1 hour ago
Overnight Maintenance
McDonald's
Winnipeg, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…
Added 1 hour ago
Overnight Maintenance
McDonald's
Winnipeg, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…
Added 1 hour ago
Overnight Maintenance
McDonald's
Winnipeg, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…
Added 1 hour ago
TH
Merchandising Execution Associate: Part Time - PRINCE GEORGE
The Home Depot
Prince George, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 1 hour ago
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Financial Services Representative
CIBC
Langley (District), BC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 1 hour ago
BB
Retail Sales Associate (Seasonal)
Best Buy Canada
London, ON
- Part-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 1 hour ago
AF
Client Service Representative - Bonnyville
ATB Financial
Bonnyville, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 1 hour ago
IF
Account Manager Combo BDM / CDM
Impact Fulfillment Services
Kitchener, ON
- Full-time
…develop profitable new customer business within their assigned sales…
Added 2 hours ago
TA
Sales Representative - Client TELUS
The Acquisition Group
Vancouver, BC
- Full-time
…people-focused individuals to represent TELUS through direct sales. If you're motivated by growth, enjoy working with people, and want a role where your performance creates real…
Added 2 hours ago
TA
Sales Representative | TELUS Communications
The Acquisition Group
Abbotsford, BC
- Full-time
You'll represent TELUS through direct residential sales, where strong communication, trust, and customer experience are at the centre of every interaction. With hands-on training and…
Added 2 hours ago
TA
Sales Representative | TELUS Communications
The Acquisition Group
Surrey, BC
- Full-time
You'll represent TELUS through direct residential sales, where strong communication, trust, and customer experience are at the centre of every interaction. With hands-on training and…
Added 2 hours ago
C
Software Developer Embedded Systems II (Co-op) – Canada
Cisco
Ottawa, ON · Kanata, ON
- Full-time
…but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position…

Irving Oil

Fixed Term Dispatcher

Saint John, NB, Canada

The expected salary range for this position is $47,840 - $59,800. · Full-time

Apply About employer

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Job details

Pay: The expected salary range for this position is $47,840 - $59,800.
Job type: Full-time
Apply by: Oct 28, 2026
Experience: 1-3 years Contact Center experience
Posting language: English
Posted: Oct 16, 2026

Original job description

As a Fixed Term Dispatcher, you will answer incoming calls, emails and fax requests from consumers regarding Irving Energy products and services. Your goal will be to engage with our residential and commercial customers and provide an excellent consumer experience. Your success will depend on your proactive ability to call and email consumers, log and communicate to appropriate stakeholders and escalate issues where appropriate. You will also work with other departments to assist in the resolution of issues or requests while taking ownership of the consumer experience.

Kindly note that this is a temporary opportunity offering a fixed-term contract.

Please note that we are a 24/7 operation and, as such, your shift may vary with notice.

If you are interested in this exciting opportunity with Irving Oil, please apply by October 28, 2026.

What We Offer:

Work Environment - Work onsite at our Crown Street location in Saint John, NB with access to our fitness facility
Competitive Compensation – Including a parking allowance
Flexible Benefits Plan - Including medical and dental benefits that are both in effect from day one
Wellness Support – With 24/7 access to our Employee & Family Assistance Program
Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities:

Receive emergency and non-emergency calls from customers, recording significant information, and prioritizing calls based on levels of importance
Partner with Loadbuilders to maintain connection with both the customer and field representative in the execution of scheduled work
Apply knowledge, and application policies and procedures effectively, and understanding the Sales Processes to ensure customers are billed appropriately
Prioritize work and escalate emergency calls where required, rescheduling less critical work
Deliver status updates and pertinent information as required to Operations Managers and various internal parties
Bring forward and implement recommendations to optimize performance and proactively resolve issues
Make difficult and time sensitive decisions to support business objectives
Provide guidance to CSRs and Sales Representatives regarding building codes and gas codes, details regarding the technicians' schedules, and if the company can fulfill certain types of customers’ request

Your Skills:

Strong communication skills with an ability to quickly build rapport and maintain relationships
Problem solving/decision making skills
Good organizational and analytical skills
Proven ability to multi-task
Excellent customer service skills

Your Experience:

High School with Post-secondary education preferred
1-3 years Contact Center experience
Computer literacy is required

The expected salary range for this position is $47,840 - $59,800. Placement within range will be based on relevant experience, qualifications, and skills.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience

Customer Service

Job Requirements - Education

Diploma/High School Equivalent

Apply About employer

More about this job

Responsibilities

The dispatcher manages incoming emergency and non-emergency customer requests while coordinating with field representatives and internal departments. They are responsible for prioritizing tasks, ensuring accurate billing, and providing status updates to management.

Requirements

Candidates should have 1-3 years of contact center experience and possess strong communication and analytical skills. A high school diploma is required, with post-secondary education preferred.

Skills

Communication
Problem solving
Decision making
Organizational skills
Analytical skills
Multi-tasking
Customer service
Relationship building
Conflict resolution
Data entry

Benefits

Fitness facility access
Parking allowance
Medical benefits
Dental benefits
Employee & Family Assistance Program
Paid volunteer day
Donation matching program

Visa sponsorship

Not detected in the job text

Keywords

Dispatcher
Contact Center
Customer Service
Energy
Operations
Billing
Scheduling
Emergency Response
Loadbuilders
Technical Support
Data Logging
Communication
Analytical
Problem Solving
Decision Making
Multi-tasking
Relationship Management
Building Codes
Gas Codes
Onsite

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