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Added 1 min ago
SP
Enterprise Account Executive - Canada
Salesforce Partner Canada
Toronto, ON
- Full-time
Added 47 mins ago
HB
Part Time Sales Associate - BOSS Store, Laval
HUGO BOSS Canada, Inc.
Laval, QC
- Part-time
- Other
Added 47 mins ago
HB
Part Time Sales Associate - BOSS Store - Rideau
HUGO BOSS Canada, Inc.
Ottawa, ON
- Part-time
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PM
Retail Sales Associate - Toronto Premium Outlets
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Toronto, ON
- Part-time
Added 3 hours ago
VC
Inside Sales Representative
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- $33,000 to $83,000 CAD / year
- Full-time
Added 4 hours ago
PM
Retail Sales Associate - Vaughan Mills Mall
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Retail Sales Associate - Sherway Gardens
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Retail Store Manager - Vaughan Mills Mall
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Retail Sales Lead- Vaughan Mills Mall
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Retail Sales Lead - Sherway Gardens
POP MART
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Retail Sales Associate - Sherway Gardens
POP MART
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Retail Sales Associate - Fairview Mall
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Retail Sales Lead - Scarborough Town
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Toronto, ON · Scarborough Town
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Added 5 hours ago
Account Executive, Majors Canada
Dayforce
Canada
Added 5 hours ago
TA
Sales Representative
The Acquisition Group
AB
- Full-time
Are you a goal-driven sales professional with a passion for helping people connect to innovative home services? Our client, a trusted and established TELUS vendor is currently hiring a…
Added 5 hours ago
Pre-Planning Director
Arbor Memorial Inc
Trois-Rivières, QC
Added 5 hours ago
AM
Pre-Planning Director
Arbor Memorial Inc
Edmonton, AB
- Full-time
Added 5 hours ago
U
Route Trainee - UniFirst Canada
UniFirst
AB
- Full-time
…and preparing to transition into a full-time Route Service Representative (RSR) role. You’ll assist with deliveries, service, and route coverage while learning multiple customer accounts.…
Added 5 hours ago
AC
Représentant Des Comptes Clients
Aston Carter
Montreal, QC
- $32 to $40 CAD / hour
- Contract
Added 5 hours ago
AC
Représentant Des Comptes Clients
Aston Carter
Longueuil, QC
- $32 to $40 CAD / hour
- Contract
Added 6 hours ago
Account Service Representative
the Lynden Family of Companies
Guelph, ON
Lynden International Logistics ULC is actively seeking a detail oriented Account Service Representative to join our team at our Guelph, ON location.
Added 6 hours ago
HB
Assistant Manager - BOSS Store, Sherway Gardens
HUGO BOSS Canada, Inc.
Toronto, ON · Etobicoke, CA-ON
- Other
Added 7 hours ago
AI
Sales Account Executive
Avant Imaging & Information Management, Inc.
Toronto, ON · Scarborough, ON
- Full-time
The Sales Account Executive is responsible for managing and growing a portfolio of Financial Services clients. This role
Added 8 hours ago
AE
Field Sales Representative - Fire Safety & Security Systems
Al-Maali Engineering
Field, BC
- Full-time
Strong communication skills, commitment to daily reporting, and familiarity with Aleppo’s industrial districts. Previous field sales experience is an advantage.

Irving Oil

Fixed Term Dispatcher

Saint John, NB, Canada

The expected salary range for this position is $47,840 - $59,800. · Full-time

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Job details

Pay: The expected salary range for this position is $47,840 - $59,800.
Job type: Full-time
Apply by: Oct 28, 2026
Experience: 1-3 years Contact Center experience
Posting language: English
Posted: Oct 16, 2026

Original job description

As a Fixed Term Dispatcher, you will answer incoming calls, emails and fax requests from consumers regarding Irving Energy products and services. Your goal will be to engage with our residential and commercial customers and provide an excellent consumer experience. Your success will depend on your proactive ability to call and email consumers, log and communicate to appropriate stakeholders and escalate issues where appropriate. You will also work with other departments to assist in the resolution of issues or requests while taking ownership of the consumer experience.

Kindly note that this is a temporary opportunity offering a fixed-term contract.

Please note that we are a 24/7 operation and, as such, your shift may vary with notice.

If you are interested in this exciting opportunity with Irving Oil, please apply by October 28, 2026.

What We Offer:

Work Environment - Work onsite at our Crown Street location in Saint John, NB with access to our fitness facility
Competitive Compensation – Including a parking allowance
Flexible Benefits Plan - Including medical and dental benefits that are both in effect from day one
Wellness Support – With 24/7 access to our Employee & Family Assistance Program
Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities:

Receive emergency and non-emergency calls from customers, recording significant information, and prioritizing calls based on levels of importance
Partner with Loadbuilders to maintain connection with both the customer and field representative in the execution of scheduled work
Apply knowledge, and application policies and procedures effectively, and understanding the Sales Processes to ensure customers are billed appropriately
Prioritize work and escalate emergency calls where required, rescheduling less critical work
Deliver status updates and pertinent information as required to Operations Managers and various internal parties
Bring forward and implement recommendations to optimize performance and proactively resolve issues
Make difficult and time sensitive decisions to support business objectives
Provide guidance to CSRs and Sales Representatives regarding building codes and gas codes, details regarding the technicians' schedules, and if the company can fulfill certain types of customers’ request

Your Skills:

Strong communication skills with an ability to quickly build rapport and maintain relationships
Problem solving/decision making skills
Good organizational and analytical skills
Proven ability to multi-task
Excellent customer service skills

Your Experience:

High School with Post-secondary education preferred
1-3 years Contact Center experience
Computer literacy is required

The expected salary range for this position is $47,840 - $59,800. Placement within range will be based on relevant experience, qualifications, and skills.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience

Customer Service

Job Requirements - Education

Diploma/High School Equivalent

Apply About employer

More about this job

Responsibilities

The dispatcher manages incoming emergency and non-emergency customer requests while coordinating with field representatives and internal departments. They are responsible for prioritizing tasks, ensuring accurate billing, and providing status updates to management.

Requirements

Candidates should have 1-3 years of contact center experience and possess strong communication and analytical skills. A high school diploma is required, with post-secondary education preferred.

Skills

Communication
Problem solving
Decision making
Organizational skills
Analytical skills
Multi-tasking
Customer service
Relationship building
Conflict resolution
Data entry

Benefits

Fitness facility access
Parking allowance
Medical benefits
Dental benefits
Employee & Family Assistance Program
Paid volunteer day
Donation matching program

Visa sponsorship

Not detected in the job text

Keywords

Dispatcher
Contact Center
Customer Service
Energy
Operations
Billing
Scheduling
Emergency Response
Loadbuilders
Technical Support
Data Logging
Communication
Analytical
Problem Solving
Decision Making
Multi-tasking
Relationship Management
Building Codes
Gas Codes
Onsite

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