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Irving Oil

Heating Service Technician

Saint John, NB, Canada

The expected salary range for this position is $54,380 -$76,132. · Full-time

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Job details

Pay: The expected salary range for this position is $54,380 -$76,132.
Job type: Full-time
Experience: 5-10 years of experience
Posting language: English
Posted: Oct 28, 2026

Original job description

As a Heating Service Technician, you will complete jobs requested by our customers and solve their issues through diagnostic troubleshooting, performing routine maintenance on their existing systems and installing new equipment. Your goal will be to provide excellent customer service, ensuring the systems you are working on are safe and operating properly as well as completing your work in a timely and effective manner. Your success is dependent on the quality of work you complete and the satisfaction of our customers’ needs.

Kindly note that occasional travel may be required.

What We Offer:

Work Environment – Safety training and all equipment provided
Flexible Work Model – Structured rotational schedule, home after each shift
Competitive Compensation – Including an annual bonus plan, pension plan, and Sign-On Bonus 
Flexible Benefits Plan – In effect from day one and offers three levels of coverage to select from to meet your unique, personal needs
Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program
Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities:

Respond to service-related customer requests (installations, repairs, etc.) by using industry and company best practices and tools to troubleshoot customer issues. Responsible for responding to customers’ needs within established guidelines
Diagnose and solve complex system problems by completing steps required during inspection, including checking gas flow, thermostats, heat flow, and insulation etc
Analyze existing processes and make recommendations for improve them, using best practices and previous experience
Provide consultative services within defined area. Participate in projects and may lead a stream of work within a project. Mitigates risk by identifying potential threats
Provide final inspections of systems once repairs are completed to ensure all equipment is operating safely
Demonstrate an understanding of our products and services and area's impact on other parts of organization to support operations within Residential & Commercial Energy Services and our customers
Provide status updates and pertinent information, as required, to the Service Manager, Fulfillment Managers and other Residential Energy Services team members
Ensure and maintain safe working environment according to safety policies and procedures, including PPE, Leak Prevention, Distracted Driving, etc
Understand the requirements of the job and work independently with a minimal degree of supervision. Take a lead role in jobs and provide guidance/coaching to more junior employees by encouraging contributions from all team members and leading by example

Your Skills:

Knowledge of wiring, plumbing and some air conditioning is required
Strong communication skills, both written and verbal, and interpersonal skills
Technical/mechanical aptitude required
High customer service focus and ability to work efficiently and safely

Your Experience:

Gas Technician license or Oil license is required; dual licensing (Oil and Gas) is an asset
5-10 years of experience

The expected salary range for this position is $54,380 -$76,132. Placement within range will be based on relevant experience, qualifications, and skills.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience

Operations

Job Requirements - Education

Diploma / Certification

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More about this job

Responsibilities

The Heating Service Technician will perform diagnostic troubleshooting, routine maintenance, and equipment installations for residential and commercial customers. They are also responsible for providing consultative services, ensuring system safety, and coaching junior team members.

Requirements

Candidates must possess a Gas or Oil Technician license and have 5-10 years of relevant experience. Strong technical aptitude in wiring, plumbing, and HVAC systems is required along with excellent customer service skills.

Skills

Diagnostic troubleshooting
Routine maintenance
Equipment installation
Customer service
Gas flow analysis
Thermostat maintenance
Heat flow analysis
Insulation inspection
Wiring
Plumbing
Air conditioning
Technical aptitude
Mechanical aptitude
Communication skills
Interpersonal skills
Safety compliance

Benefits

Annual bonus plan
Pension plan
Sign-on bonus
Flexible benefits plan
Wellness allowance
Paid personal care days
Employee & family assistance program
Paid volunteer day
Donation matching program

Visa sponsorship

Not detected in the job text

Keywords

Heating Service Technician
Gas Technician
Oil Technician
HVAC
Troubleshooting
Maintenance
Installation
Residential Energy Services
Commercial Energy Services
Safety
PPE
Leak Prevention
Distracted Driving
Wiring
Plumbing
Air Conditioning
Customer Service
Inspections
Energy
Trades

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