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Senior Director, Process Operations – PMO
Arc'teryx Equipment
North Vancouver, BC
Full-time
As the Senior Director, Process Operations - PMO, you are responsible for establishing and evolving project governance, portfolio management, and delivery excellence across Arc'teryx's…
Senior Director, Process Operations – PMO
ARC'TERYX
North Vancouver, BC
Full-time
As the Senior Director, Process Operations - PMO, you are responsible for establishing and evolving project governance, portfolio management, and delivery excellence across Arc'teryx's…
Project Manager/Specialist – Project Management Office
BluMetric
Ottawa, Ontario
Full-time
…Manager/Specialist to work within the Project Management Office (PMO). This role will report to Senior or Lead Project Managers within PMO and will be responsible for end-to-end project…
Project Manager/Specialist – Project Management Office
BluMetric Environmental Inc.
Ottawa, Ontario · Carp, Ontario
Full-time
…Manager/Specialist to work within the Project Management Office (PMO). This role will report to Senior or Lead Project Managers within PMO and will be responsible for end-to-end project…
Senior Project Manager, IT PMO
Scarborough Health Network
Scarborough, Ontario
Full-time
Reporting to the Director, IT PMO, the Senior Project Manager is responsible for leading complex, cross-functional IT and digital initiatives across Scarborough Health Network (SHN).
Chef de service, systèmes qualité / Sr. Manager, Quality Systems and Compliance
Jubilant Pharma Limited
Montreal, Quebec
Full-time
Rejoignez un leader de la fabrication pharmaceutique - et participez à l'avenir
Senior Manager, Project Management Office
Metrolinx
Toronto, ON
Full-time
Leads the development and implementation of PMO plans and strategies to maximize effectiveness and value of the project management function, while minimizing risk to Metrolinx. Communicates…
Vice President, Enterprise Applications and Business Unit Partnering
Liberty Utilities
Oakville, ON
Lead PMO assurance and reporting across all major technology programs
Senior Project Manager
Zip
Remote, Canada
Full-time · Remote
As a core lead within our professional services team, you will serve as a trusted advisor to senior executives and enterprise project management offices (PMOs), ensuring that complex…
AI Transformation Lead, Corporate Strategy
Rightsline Inc
Toronto, ON
$120,000 to $150,000 CAD / year
Full-time
Drive delivery. Run the AI portfolio day to day: stand up pilots, unblock teams, chase dependencies, and hold a high bar on pace. You will be closer to the work than a traditional PMO lead.
Group Program Manager, Enterprise PMO
Forward Financing
Remote, Canada
$187,000 to $256,000 USD / year
Full-time · Remote
You will work directly with the VP Product and lead the PMO team. You will own the things that require judgment, experience, and credibility across functions, and you will develop the next…
Change Manager
Raymond James
Vancouver, BC
Full-time
We are seeking an experienced Change Manager to join our PMO to lead and advance our organizational change management (OCM) capability while delivering measurable adoption outcomes across…
Change Manager
Raymond James Ltd.
Vancouver, BC
Full-time
We are seeking an experienced Change Manager to join our PMO to lead and advance our organizational change management (OCM) capability while delivering measurable adoption outcomes across…
Project Manager (PMO) / Gestionnaire de projets (PMO)
Systemex Automation
Laval, QC
Full-time
Systemex Automation is looking for an experienced Project Manager to join our Project Management Office (PMO) and lead the successful delivery of large-scale automation and robotics…
Project Manager
Systemex Industries Conseils
Laval, QC
Full-time
Systemex Automation is looking for an experienced Project Manager to join our Project Management Office (PMO) and lead the successful delivery of large-scale automation and robotics…
Project Manager
Systemex
Laval, QC
Full-time
Systemex Automation is looking for an experienced Project Manager to join our Project Management Office (PMO) and lead the successful delivery of large-scale automation and robotics…
Project Manager - SAP
TEKsystems
Georgetown, ON
Full-time
Our client is seeking an experienced Project Manager to join their global PMO and lead large-scale SAP and business transformation initiatives across the enterprise.
Enterprise Applications Project Manager
Teck Resources Limited
Vancouver, British Columbia · Greater Vancouver Metropolitan Area
Full-time
Additional responsibilities as required by the PMO Team Lead, Applications & Data, including but not limited to, developing Statements of Work, Deliverable tracking/acceptance, Application…
Project Management Officer
IKOS GROUP
Quebec, QC
Full-time
…in Quebec with regard to railway project development. As the PMO, you will lead a team of engineers, ensuring timely project delivery, coordination across stakeholders, compliance with…
Senior Engineering Project Manager
STERIS Canada ULC (Canada Manufacturing)
Quebec, QC
Full-time
…Reprocessing Product Development Program Management Office (PMO), you will lead complex global development programs that shape the future of STERIS product offerings and directly support…
Head of PMO
Silco Fire & Security
Open Hall, NL
Full-time
The Head of Project Management Office (PMO) is responsible for establishing and leading a high-performing project management organization that enables the operations teams to deliver fire…
Project Manager
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
$120,000 to $147,000 USD / year
Full-time
The initial assignment will focus heavily on a large-scale integration initiative for the first 8-9 months, with additional projects to follow as part of the broader PMO portfolio.
Substation Supervisor, Civil (AB)
Aecon
Calgary, AB
Act as the construction lead in collaboration with PMO, Quality, Design, Labour Relations, and Project Controls teams for project setup and execution
Project Coordinator
Flair Airlines Ltd.
Calgary, AB · Toronto, ON
Full-time
Prepare project status reports, dashboards, portfolio summaries, presentations, and other reporting materials for the Enterprise PMO and leadership.
Project Scheduler (Permanent)
Babcock Canada Inc.
Victoria, BC
Full-time
Assisting the Lead Project Scheduler, Sustainment PMO Manager and PMs to convey project data and information to all members of the project team and senior leadership in a timely manner that…

Closed listing

ISA Cybersecurity

Program Manager

Toronto, ON, M8X 2X3, Canada

Job type: Full-time

This opening has closed.

The original listing is kept below for reference.

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

Oversee PMO operations and drive continuous improvement of project management processes and templates. Lead a portfolio of strategic projects from initiation to closure while managing client relationships and internal resource forecasting.

Requirements

Requires 7+ years of program management experience, preferably in cybersecurity, and a PMP certification. A degree in project management or business administration and experience leading teams are also required.

Experience

5 to 10 years

Education

bachelor degree
professional certificate

Working hours

40 hours per week

Work arrangement

Hybrid

Days in the office

Skills

Program Management
PMO Operations
Strategic Project Management
Resource Forecasting
Stakeholder Management
Risk Mitigation
Budget Management
Negotiation
Team Leadership
Mentoring
Project Scheduling

Benefits

Flexible Sick And Personal Days
Health Plan
Mental Health Resources
Professional Development Opportunities
Education Reimbursement
Maternity And Parental Leave Top-up
Employee Referral Bonus
RRSP Matching
Bonus Programs
Distance Remote Working Policy
LinkedIn Learning Access

Minimum pay

$120,000

Maximum pay

$140,000

Pay currency

CAD

Pay period

YEAR

Visa sponsorship

Not detected in the job text

Keywords

Cybersecurity
PMO
PMP
CSM
Scrum
PMI
Business Central
Managed Services
AI 360
Cyber 360
Revenue Recognition
CSAT
Resource Planning
Governance
Assurance

Original job description

Archived listing. The details below describe a past opening.

About the Role:

As a Program Manager, you will be responsible for overseeing the PMO’s operations and driving continuous improvement across project management processes, procedures, and templates. You will lead the PMO unit, manage a portfolio of strategic projects from initiation through closure, and serve as the first point of escalation for PMO-related issues. This role requires a strong combination of leadership, operational discipline, and client focus to ensure project success and organizational effectiveness.

About Us:

We are proud to be recognized as a top employer for multiple years in a row, we currently hold the distinctions of Canada’s Top Small and Medium Employers 2025, Greater Toronto’s Top Employers 2025 and are Certified Great Place to Work 2026-2027.

ISA Cybersecurity is a proudly Canadian cyber and AI services and solutions provider. Trusted by over 500 clients from SMB to global enterprise, we empower organizations to safeguard their most critical assets and adopt AI securely. Through our highly customizable Cyber 360 and AI 360 offerings, we deliver a comprehensive range of governance, assurance, engineering protection, detection, and response services for the public and private sectors. Backed by over three decades of operational experience and a vast network of highly specialized and certified experts, we leverage cutting-edge technologies and AI to ensure that clients achieve their privacy, security, and business goals.

We operate in a remote-first environment. Office presence is typically less than 20% of the time, varying by role and work requirements. Our office space, located at Bloor and Islington, is a collaborative space designed for in-person meetings and drop-ins. We enjoy hosting in-person quarterly townhalls and social events throughout the year to encourage teambuilding and collaboration.

Responsibilities:

Develop, maintain, and continuously improve PMO processes, procedures, and templates to drive consistency and best practices across the team
Manage projects from initiation through closure, ensuring adherence to scope, budget, and timelines while maintaining high standards of customer satisfaction. Target billable utilization of 40-50%,
Develop and optimize quarterly PS/PMO efficiency reports for senior leadership covering project health, CSAT, revenue forecast, gaps, and opportunities for improvement
Accountable for leading, providing updates and reporting on internal initiatives
Assign incoming projects to team members and oversee project set-up in Business Central, including invoicing and forecast projections
Proactively flag project risks and escalate yellow or red-status projects to leadership for discussion and resolution
Support month-end project tracking, revenue recognition, and reconciliation
Maintain accurate and timely time tracking for project resources to support forecasting and month-end processes
Support resource forecasting, including soft and hard bookings, and support with scheduling visibility and planning
Serve as the first line of PMO escalation for project process adherence and client escalations
Manage relationships with clients and internal stakeholders, ensuring clear communication and expectation management throughout the program lifecycle
Translate strategic goals into detailed workplans, ensuring teams have clear direction and prioritized tasks

Qualifications:

7+ years of progressive program management experience, preferably in a cybersecurity or managed services environment
Project Management Professional (PMP) certification or equivalent required; CSM (Certified Scrum Master) certification is an asset
Degree in project management, business administration, or a related field
Strong negotiation skills to negotiate resources, changes, issues, budgets, and timelines
Solid understanding of PMI project management best practices and methodologies
Effective communication, in both oral and written formats, with exceptional ability to build professional relationships
Detail and results-oriented with a high willingness and motivation to learn
Excellent organization and time management skills resulting in efficient execution of tasks
Demonstrated ability to prioritize conflicting priorities to meet objectives
Demonstrated experience managing or leading a team, with the ability to mentor, motivate, and develop project management talent
Cybersecurity industry knowledge and/or experience is strongly preferred

Why Join Us?

At ISA Cybersecurity we lead with our "Why". Our Why is to make people feel safe. This not only applies to the result of services that we provide to our clients, but how people feel when interacting with us. Whether you're an employee of ISA or a client we want you to feel safe and supported. Each one of our team members is expected to uphold this leadership quality and embrace it through consistent demonstration of our core values of Explore, Persevere, Adapt and Uplift.

We are proud to offer a variety of employee friendly programs that enable our team to perform at their best.

Highlights of our programs and policies include:

Flexible sick and personal days for all employees
Generous health plan with enhanced mental health resources and programs
Professional development opportunities and education reimbursement up to $2,000 annually for all employees
Maternity and parental leave top-up
Employee referral bonus of $2,000
Competitive salaries complemented with RRSP matching and bonus programs
Distance remote working policy
LinkedIn Learning access for all team members

We also place great value on celebrating the contributions of all employees through the following service recognition programs:

Service anniversary recognition and generous five-year milestone service awards
President’s Club recognizing special achievement awards: Team Member of the Year for Sales, CIOC and Cyber Services, the Rich Uhrich Founder’s Award that is nominated on by all employees and four President’s Awards (Risk Taker, Lost Without You, Money Maker and On the Rise)
Spot rewards providing opportunities for instant peer recognition

Information-sharing and team-building initiatives include:

Annual kick-off meeting to communicate our strategic priorities
Quarterly town hall meetings
Regular team get togethers and client events
Scheduled employee feedback surveys and goal setting focus groups

Thank you for your interest in joining ISA Cybersecurity. Our team looks forward to reviewing your application. We will be reaching out to you directly if your experience matches our needs.

Vacancy Status: This posting is for an existing vacancy AI Disclosure: ISA Cybersecurity does not currently use artificial intelligence tools as part of our recruitment process

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