Business Analyst - Senior
- Toronto, ON, Canada
- Greater Toronto Area, Canada, Canada
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Job details
- Job type
- Contract
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- Posting language
- English
- Posted
Original job description
Job Description
The Business Analyst will gather and document requirements, analyze workflows, develop user stories and functional specifications, create Figma prototypes, support development, lead QA testing, coordinate UAT, and maintain the product backlog.
Technology Stack: Microsoft Dynamics CRM, MuleSoft, Java, and React.
Experience and Skill Set Requirements
1. Business Analysis and Requirements Management
- Experience gathering and documenting business and system requirements.
- Proficiency in user stories, acceptance criteria, Visio, and process mapping.
- Experience with workflow optimization, systems re-engineering, and SQL.
- Experience facilitating requirements workshops, JAD sessions, and stakeholder interviews.
- Strong communication, documentation, and presentation skills.
- Ability to translate business requirements into technical specifications.
- Experience with JIRA, Confluence, Azure DevOps, Figma, Visio, and SharePoint.
- Familiarity with SQL, Power BI, and advanced Excel is an asset.
- Knowledge of CRM, ERP, and cloud-based solutions is an asset.
- Experience improving workflows, identifying automation opportunities, and supporting digital transformation.
- Understanding of Agile (Scrum/Kanban) and Waterfall methodologies.
- Strong analytical and problem-solving skills.
- Familiarity with project governance, ITIL, information security, regulatory compliance, and service delivery processes.
Business Analyst
Job Description
The Business Analyst will gather and document requirements, analyze workflows, develop user stories and functional specifications, create Figma prototypes, support development, lead QA testing, coordinate UAT, and maintain the product backlog.
Experience and Skill Set Requirements
1. Business Analysis and Requirements Management
Experience gathering and documenting business and system requirements.
Proficiency in user stories, acceptance criteria, Visio, and process mapping.
Experience with workflow optimization, systems re-engineering, and SQL.
2. Stakeholder Engagement and Communication
Experience facilitating requirements workshops, JAD sessions, and stakeholder interviews.
Strong communication, documentation, and presentation skills.
Ability to translate business requirements into technical specifications.
3. Technical Tools and Proficiency
Experience with JIRA, Confluence, Azure DevOps, Figma, Visio, and SharePoint.
Familiarity with SQL, Power BI, and advanced Excel is an asset.
Knowledge of CRM, ERP, and cloud-based solutions is an asset.
4. Systems Optimization and Digital Transformation
Experience improving workflows, identifying automation opportunities, and supporting digital transformation.
Understanding of Agile (Scrum/Kanban) and Waterfall methodologies.
Strong analytical and problem-solving skills.
5. Governance and Compliance
Familiarity with project governance, ITIL, information security, regulatory compliance, and service delivery processes.
More about this job
Responsibilities
Gather and document business and system requirements, analyze workflows, create user stories, functional specifications, and Figma prototypes, and support development. Lead QA testing, coordinate UAT, maintain the product backlog, and work with stakeholders to improve processes and support digital transformation.
Requirements
Requires experience in business analysis, requirements management, process mapping, workflow optimization, and translating business needs into technical specifications, along with strong stakeholder communication and analytical skills. Familiarity with JIRA, Confluence, Azure DevOps, Figma, Visio, SharePoint, SQL, Agile and Waterfall methods, and governance or compliance practices is expected or considered an asset.
Skills
- Requirements Gathering
- Requirements Documentation
- User Stories
- Acceptance Criteria
- Process Mapping
- Workflow Optimization
- Stakeholder Engagement
- Technical Specifications
- SQL
- JIRA
- Confluence
- Azure DevOps
- Figma
- Visio
- Agile
- UAT
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Data & Analytics
- Software
- Consulting
Keywords
- Microsoft Dynamics CRM
- MuleSoft
- Java
- React
- JIRA
- Confluence
- Azure DevOps
- Figma
- Visio
- SharePoint
- SQL
- Power BI
- Advanced Excel
- CRM
- ERP
- Cloud-Based Solutions
- User Stories
- Acceptance Criteria
- Process Mapping
- Workflow Optimization
- Systems Re-Engineering
- Requirements Workshops
- JAD Sessions
- QA Testing
- UAT
- Product Backlog
- Agile
- Scrum
- Kanban
- Waterfall