Support Worker - RFT - OSH-06 (40 hours)

Posting date: October 13, 2026

Closing date: open until filled

Schedule line: OSH-06

Hours per week: 40 hours

Schedule: Week 1: Tuesday to Saturday, 11pm - 7am; Week 2: Tuesday to Saturday, 3pm to 11pm

Classification: Community Support Worker

Grid level: 10

Please note: This position is open to all qualified applicants and requires union membership.

Employees currently on layoff and recall status may have rights under Article 13.5 of the Collective Agreement regarding recall and internal application priority. This posting is subject to those rights. Where a qualified employee on the recall list applies, the Employer will administer the hiring process in accordance with the Collective Agreement before considering external candidates or less senior employees.

Organizational Focus

Since 1989, Island Crisis Care Society has operated with a missional heart to support the most vulnerable in our community; to meet individuals in need, where they are and without judgement and aim to restore hope, dignity, and community connections in meaningful ways. While we continue to grow with new and innovative programs that seek to meet the diverse needs of those we serve, we remain faithful to our founding mission to “Provide shelter and care to those in need, reflecting the love of God in loving one another”.

Within our large team of front line, management, and administrative staff, we seek to develop the core values of care, compassion and heart found in the faith-centered roots of our organization by building an inclusive team that reflects our diverse community so that we can serve those in need in relevant and meaningful ways.

Position Purpose

A Support Worker carries out their duties to create a professional and therapeutic environment with quality support for vulnerable adults. This contributes in a meaningful way to the ICCS mission to “Provide shelter and care to those in need, reflecting of the love of God in loving one another.”

Key Responsibilities

Qualifications

Education

• Diploma in a related human / social service field. 

Training and Experience

• One (1) year recent related experience. Or an equivalent combination of education, training and experience. 

Required Licenses/Certificates:

• Standard First Aid with CPR-C


• FOODSAFE Level 1


• Naloxone Administration


• WHMIS 2015


• Non-Violent Crisis Prevention


• Successful Criminal Record Review for Vulnerable people

Competencies

Core Competencies

• Heart


• Compassion


• Integrity

Specialized Competencies

• Conflict management


• Dependability


• Interpersonal skills


• Job knowledge


• Boundary strength

Knowledge, Skills & Abilities

• Possesses a high level of knowledge regarding substance use disorders, mental health challenges, treatment, and recovery and is familiar with and understands the "Housing First" model and the importance of bio-psycho-social-spiritual support in addressing these challenges. 


• Follows and practices protocols and procedures consistently and faithfully and maintains effective routines; 


• Has a firm awareness of and maintains healthy boundaries and practices and demonstrates self-care.


• Is able to understand and contribute to the therapeutic culture of ICCS within their own position and team.


• Has a demonstrated ability to manage and balance role responsibilities and interpersonal dynamics in a fast paced, high-pressure environment.

Benefits of Working with ICCS

Come see what we have to offer:

• Casual dress


• Free training through the Homelessness Services Association of BC

Regular full-time and part-time employees may be eligible for:

• Employee Assistance Program


• Health and Dental Benefits Package 


• Extended Health Benefits Package


• Participation in Municipal Pension Plan