Admitting - Switchboard Clerk
- Tofino, BC, Canada
Per diem
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Job details
- Job type
- Per diem
- Posting language
- English
- Posted
Original job description
Job Description
In accordance with the Mission, Vision and Values, and strategic directions of Vancouver Island Health Authority patient safety is a priority and a responsibility shared by everyone at VIHA and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Utilizing a variety of computerized systems and applications for a multi-site operation, the Admitting-Switchboard Clerk performs admitting, switchboard, cashier and reception duties as well as a variety of clerical duties.
QUALIFICATIONS:
Education, Training And Experience
Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience.
Skills And Abilities
- Keyboard at 45 wpm
- Knowledge of medical terminology
- Operate related equipment
- Communicate effectively, both verbally and in writing
- Deal with others effectively
- Organize work
- Physically carry out the duties of the position
Link to Full Job Description
More about this job
Responsibilities
The Admitting and Switchboard Clerk at Island Health will register patients, answer and route calls on the switchboard, handle cashier and reception duties, and complete clerical work using computer systems. Patient safety and quality improvement are part of every task.
Requirements
Candidates need Grade 12 and two years of recent related experience, or an equivalent mix of education and experience. Typing at 45 wpm, knowledge of medical terminology, and clear verbal and written communication are required.
Skills
- Patient registration and admitting
- Switchboard operation
- Cashier duties
- Reception
- Medical terminology
- Keyboarding at 45 wpm
- Computerized systems
- Clerical administration
- Verbal and written communication
- Customer service
- Work organization
- Operating office equipment
- Multi-site operations
- Patient safety
- Quality improvement
Categories
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- admitting clerk
- switchboard operator
- patient registration
- healthcare reception
- medical terminology
- cashier
- clerical
- receptionist
- health authority
- per diem
- keyboarding
- Island Health
- patient administration
- front desk
- medical office
Seniority
Entry level
Tools
- computerized systems
- switchboard
- cashier equipment
Languages
- English