Booking & Scheduling Clerk Heart Health
- Victoria, BC, Canada
Per diem
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Job details
- Job type
- Per diem
- Posting language
- English
- Posted
Original job description
Job Description
In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Manager or designate, receives and processes booking requests for diagnostic and medical treatment procedures. Determines appointment priority and schedules patients using appropriate electronic scheduling application. Works closely with Physician / Surgeon Offices, and partner departments to identify and address any scheduling conflicts. Ensures all required documentation is provided and prepares patient charts in accordance with established procedures and guidelines.
Schedules appointments and booking times, determining priority by reviewing and evaluating patient information such as patient history, test results and pertinent reports, in consultation with other modalities and departments.
QUALIFICATIONS:
Education, Training And Experience
Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience.
Skills And Abilities
- Knowledge of medical terminology.
- Ability to keyboard at 45 wpm
- Ability to communicate effectively, both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
Link to Full Job Description
https://jd.viha.ca/JD3904.pdfMore about this job
Responsibilities
The Booking and Scheduling Clerk at Island Health will receive booking requests, decide appointment priority, and schedule patients for heart health procedures. They will also work with physician offices to fix conflicts and prepare patient charts.
Requirements
Candidates need Grade 12 and two years of recent related experience, or an equivalent mix. They must know medical terminology, type at 45 wpm, and communicate clearly verbally and in writing.
Skills
- Electronic scheduling applications
- Medical terminology
- Keyboarding (45 wpm)
- Patient records management
- Appointment prioritization
- Medical chart preparation
- Verbal and written communication
- Interpersonal skills
- Work organization
- Office equipment operation
- Documentation
- Conflict resolution
- Customer service
- Data entry
Categories
- Healthcare
- Administrative
- Government & Public Sector
- Customer Service & Support
Keywords
- Scheduling
- Appointment scheduling
- Medical scheduling
- Booking clerk
- Medical secretary
- Patient booking
- Medical terminology
- Electronic scheduling
- Healthcare administration
- Cardiology scheduling
- Heart health
- Patient records
- Medical records
- Front desk
- Receptionist
- Patient coordination
- Per diem
- Island Health
- Health authority
- Data entry
Seniority
Entry level
Tools
- Electronic scheduling application
Languages
- English