Director, Clinical Service Delivery
- Victoria, BC, Canada
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Job details
- Posting language
- English
- Posted
Original job description
Job Description
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Island Health exists to support and serve the people of Vancouver Island and the surrounding Islands by providing high quality programs, services and care.
As part of Island Health's commitment to improve the health of our populations, local Island Health leaders will work closely with the Island Health Communications and Public Relations team to ensure Island Health is represented and participates in local processes and is seen as an engaged and valued added community partner.
Reporting to the Executive Director, Clinical Service Delivery and working in partnership with the Medical Director, the Director is responsible for the overall operational management of programs and services for the assigned Community within Island Health. The Director is responsible for the support and promotion of patient centered care, patient safety initiatives, staff motivation and support and best practices within the Geography to achieve outcomes identified in the Island Health Strategic Plan. The Director establishes the operational framework and infrastructure for program delivery and planning and allocates and manages all physical, human and financial resources, anticipating future changes that will affect service delivery.
QUALIFICATIONS:
Education, Training And Experience
A level of education, training and experience equivalent to a Master's degree (MA, MBA or MSN), and ten (10) years' of progressive senior management experience in health care/program management.
Skills And Abilities
- Sound working knowledge of planning concepts related to budgetary, staffing, quality and strategic initiatives.
- Demonstrated ability to lead change and to build and support management teams.
- High level communication skills, demonstrated organizational, planning and interpersonal skills.
- Ability to adapt readily to rapid and changing environments.
- Ability to interact professionally with various levels of personnel, both internally and externally.
Link to Full Job Description
https://jd.viha.ca/JD3751.pdfMore about this job
Responsibilities
The Director at Island Health will run daily operations for a community's health programs and services. They will lead patient safety, staff support and best practices, and manage budgets, staffing and resources.
Requirements
Candidates need a master's-equivalent education (MA, MBA or MSN) and ten years of senior management experience in health care or program management. They also need strong planning, change leadership, communication and interpersonal skills.
Skills
- Operations management
- Budget management
- Strategic planning
- Staffing and workforce planning
- Quality improvement
- Patient safety
- Change leadership
- Team leadership
- Stakeholder communication
- Interpersonal skills
- Organizational planning
- Health program management
- Resource allocation
- Community engagement
- Performance management
Categories
- Healthcare
- Management & Leadership
- Government & Public Sector
Keywords
- health services management
- clinical service delivery
- healthcare administration
- program management
- operations management
- patient safety
- patient-centred care
- quality improvement
- strategic planning
- budget management
- staffing
- change management
- health authority
- Island Health
- Vancouver Island
- senior management
- community health
- stakeholder engagement
Seniority
Senior