Medical Office Assistant/ Clerk
- Victoria, BC, Canada
Per diem
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Job details
- Job type
- Per diem
- Posting language
- English
- Posted
Original job description
Job Description
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.
QUALIFICATIONS:
Education, Training And Experience
Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience.
Experience working with at-risk or street-involved populations preferred.
Skills And Abilities
- Demonstrated ability to work effectively with others in fast-paced health centre environment.
- Ability to organize and prioritize multiple tasks and work roles.
- Ability to work as an effective member of an integrated administrative team.
- Ability to communicate effectively using all communication vehicles.
- Ability to type a minimum 50 wpm.
- Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
- Demonstrated ability to utilize and understand Medical Terminology.
- Ability to operate related equipment.
- Physical ability to perform the duties of the position.
- Ability to follow detailed instruction.
- Ability to use a high degree of tact and diplomacy in working with others.
Link to Full Job Description
https://jd.viha.ca/JD3663.pdfMore about this job
Responsibilities
The Medical Office Assistant/Clerk will handle scheduling, provider billing, data entry and typing medical and legal documents from notes or recordings. They will answer questions from clients, physicians and the public, and help providers keep patient visits running smoothly.
Requirements
Candidates need Grade 12, a Medical Office Assistant course and two years of recent health care experience, or an equivalent mix. They must type at least 50 wpm, know word processing, spreadsheets and clinical systems, and understand medical terminology.
Skills
- Medical terminology
- Word processing
- Spreadsheet applications
- Clinical information systems
- Data entry
- Medical transcription
- Provider billing
- Scheduling
- Typing (50 wpm minimum)
- Correspondence composition
- Patient flow management
- Multi-task prioritization
- Client and public inquiry handling
- Tact and diplomacy
- Following detailed instructions
- Office equipment operation
- Team collaboration
Categories
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- Medical Office Assistant
- Medical Clerk
- medical secretary
- health care administration
- medical scheduling
- provider billing
- medical transcription
- medical terminology
- word processing
- spreadsheet
- clinical information systems
- data entry
- patient flow
- receptionist
- health authority
- Island Health
- per diem
- Vancouver Island
- primary care
- administrative support
Seniority
Entry level
Tools
- Spreadsheet applications
- Clinical information systems
Languages
- English
Fields of study
- Medical Office Assistant