Nursing Unit Assistant & Switchboard Operator - SPH Emergency
- Victoria, BC, Canada
Temporary
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Job details
- Job type
- Temporary
- Posting language
- English
- Posted
Original job description
Job Description
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Nurse manager, performs a variety of clerical functions related to patient documentation, including computerized admission, in accordance with established guidelines, policies and procedures. Responsible for receiving and forwarding all non auto-attendant telephone calls in the absence of the switchboard/receptionist.
QUALIFICATIONS:
Education, Training And Experience
Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk program plus one year's recent related experience or an equivalent combination of education, training, and experience.
Skills And Abilities
- Ability to communicate effectively, both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to keyboard at 50 wpm
- Ability to organize work.
- Ability to operate related equipment.
- Ability to utilize a variety of computer software applications.
Link to Full Job Description
https://jd.viha.ca/JD167.pdfMore about this job
Responsibilities
The Nursing Unit Assistant at Island Health will complete clerical patient documentation and computerized admissions under established policies. They will also answer and forward non auto-attendant calls when the switchboard or receptionist is away.
Requirements
Candidates need Grade 12, medical terminology, and a recognized Nursing Unit Clerk program plus one year of recent related experience, or an equivalent mix. Strong verbal and written communication, 50 wpm keyboarding, and computer software skills are required.
Skills
- Medical terminology
- Patient documentation
- Computerized admissions
- Switchboard operation
- Telephone call routing
- Keyboarding (50 wpm)
- Microsoft Office
- Electronic health records
- Verbal communication
- Written communication
- Interpersonal skills
- Work organization
- Office equipment operation
- Clerical administration
- Customer service
Categories
- Healthcare
- Administrative
- Customer Service & Support
- Government & Public Sector
Keywords
- Nursing Unit Clerk
- Switchboard Operator
- Medical Secretary
- Unit Clerk
- Patient Documentation
- Medical Terminology
- Medical Admissions
- Healthcare Administration
- Hospital Administration
- Receptionist
- Telephone Operator
- Emergency Department
- Clerical
- Front Desk
- Keyboarding
Seniority
Entry level
Tools
- Switchboard equipment
Languages
- English
Fields of study
- Nursing Unit Clerk