Employment Specialist
- BC, Canada
- British Columbia, Canada, Canada
Expected Hiring Range: $27.26 - $38.20 · Full-time
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Job details
- Pay
- Expected Hiring Range: $27.26 - $38.20
- Job type
- Full-time
- Apply by
- Working hours
- 36 hours per week
- Posting language
- English
- Posted
Original job description
Program: WorkBC
Type: Regular, Full-time
Schedule: In-office position 36 hours per week, Mon-Fri
Duration: ASAP - March 31, 2027
Location: WorkBC Employment Centre - Kamloops Location
Posting Date: Oct 27, 2026
Closing Date: Nov 10, 2026
About Us
ISSofBC is one of Canada’s first and largest newcomer-serving organizations, supporting immigrants and refugees since 1968. Guided by our values of Purpose, Improvement, Belonging, and Being Genuine, we are committed to creating welcoming communities and helping people build meaningful, sustainable futures.
Our work also includes employment services delivered through WorkBC, which connects job seekers across British Columbia with employment supports, training and opportunities to help them move toward sustainable employment. In Kamloops, ISSofBC works as part of a multi-agency WorkBC team, connecting job seekers with employment and training opportunities and individualized support.
When you join ISSofBC, you become part of a diverse, inclusive and collaborative team where your contributions are valued and your growth is supported. It’s an opportunity to make a meaningful difference while helping people build skills, confidence and stronger connections to the labour market.
Summary
Reporting to the WorkBC Senior Manager and Associate Program Director – WorkBC Kamloops, assists eligible job seekers who are employed or underemployed, to achieve labour market attachment by performing such activities as assessing employment readiness and eligibility, supporting client(s) to identify realistic employment options and develop realistic action plans, become job ready, and successfully transition to sustainable employment.
The ISSofBC position will be working as part of a multi-agency team within the WorkBC Kamloops Catchment operated by Open Door Group to connect job seekers with progressive employment, training opportunities, and holistic support.
About WorkBC – Kamloops
WorkBC Centres support employment services to all unemployed or precariously employed B.C. citizens legally eligible to work in B.C. WorkBC Centres offer employment services including job search resources, skills assessment, training, work experience placement and online services. Sustainable employment is the key goal of the program.
WorkBC Employment Services provide support not only for unemployed British Columbians but also for people who are underemployed or in a job where their hours are not stable, and for people whose work is not in line with their skills. Anyone in this situation will be able to connect with WorkBC to access services such as skills upgrading, self-employment, and work experience programs, as well as obtain assistance in finding a better job.
How You’ll Make a Difference
- Assist clients to become job ready be performing such activities as: arranging for further education or up-grading, researching funding sources or funding alternatives and preparing education funding applications for approval.
- Advise clients and employers of wage subsidy information and placement terms. Subsequently follows up with clients and employers to ensure education, work experience, and employment placements and agreements are established and maintained. Monitors the quality of client placements.
- Actively builds relationships with local employers to match clients/candidates to job opportunities and provides post-hire support to employers to promote the long-term employment placements of clients.
- Complete and maintain client related records, documentation, and reports.
- Evaluate individual’s background, skills, and interest and matches potential job openings or training programs.
- Administer Client Needs Assessments using variety of assessments tools, as required to support a realistic action plan towards employment.
- Monitor, revise (if needed) and support Client with Return-to-Work Action Plans.
- Assist Clients to access interventions such as Short-Term Certificate Training, Essential Skills Training, Occupational Skills Training, Short Duration Training, Self-Employment Orientation, Self-Employment Short-Term Training, Wage Subsidies, Job Creation Programs, Job Search Supports, Job Supports and any other Applicable WorkBC funding clients may be eligible for.
- Support Clients in completing Skills Training packages to connect with education/training.
- Understand and follow all policy and procedures related to WorkBC Case Management and stay current with updates and changes in policy.
- Document Client progress and milestone through the Integrated Case Management (ICM) database.
- Ensure the consistency for government audits and work within government compliance regulations.
- Work closely with Quality Assurance team and the Manager to ensure accuracy in data entry service delivery.
- Post-secondary degree or diploma in employment counselling, career development, social work, counselling, vocational rehabilitation, disability studies, community support work or human services supplemented by a minimum of three (3) years recent related experience, or an equivalent combination of education, training, and experience acceptable to the employer.
- Ability to communicate effectively in both written and oral English at all levels of the organization.
- Fluency in any additional languages is an asset.
- Demonstrated ability to deal effectively and courteously with clients, staff and the public who may come from differing cultural, linguistic and/or socio-economic backgrounds.
- Knowledge of career development and labour market needs and trends.
- Ability to meet deadlines and manage a high-volume caseload.
- Demonstrated ability to take initiative and problem-solve.
- Proficiency in all aspects of Microsoft Office Suite.
- A clear provincial Criminal Record Check, including a vulnerable sector check, is required, and will be ordered and paid for by the organization. The check must remain current throughout employment and be renewed every five (5) years
- Expected Hiring Range: $27.26 - $38.20
- Dependent on education, training, experience, and internal equity
- Accrued vacation and other paid leave benefits
- Extended health and dental benefits
- Employer RRSP contribution at 3% with no required employee contribution; Optional employee RRSP contribution at 1-5% with employer contribution up to 5%
- Employee and Family Assistance Program (EFAP)
- Collaborative peers with a wide range of backgrounds and talents
- Values-based organization with collaborative peers with a wide range of backgrounds and talents
- Inclusive culture and innovative workplace with opportunity for new approaches
We acknowledge Indigenous Peoples on whose territories we are privileged to work, welcome and support newcomers, including immigrants, refugees and students. We honour the Nations who have always cared for these lands, waters, and air. In line with ISSofBC's commitment to equity, we promote inclusive employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientations, gender identities or expressions (2SLGBTQI+), and racialized individuals. Guided by our values of Purpose, Improvement, Belonging, and being Genuine, we strive to create a collaborative environment where diverse perspectives and unique strengths are celebrated.
If You are Passionate about Making a Difference, Apply Now!
More about this job
Responsibilities
Assess clients’ employment readiness, needs, skills, and interests, then develop and support realistic action plans that connect them with training, funding, job-search services, and sustainable employment. Build relationships with employers, coordinate and monitor placements, provide follow-up support, and maintain accurate case records in compliance with WorkBC policies and government requirements.
Requirements
A post-secondary degree or diploma in a relevant field and at least three years of recent related experience are required, or an equivalent combination of education, training, and experience. Candidates need strong written and oral English communication, career development and labour market knowledge, Microsoft Office proficiency, and the ability to manage a high-volume caseload; a clear criminal record and vulnerable sector check is also required.
Skills
- Employment Counselling
- Career Development
- Client Needs Assessment
- Case Management
- Labour Market Knowledge
- Employment Readiness Assessment
- Action Planning
- Employer Relationship Building
- Job Matching
- Training and Education Funding
- Wage Subsidy Administration
- Client Documentation
- Integrated Case Management Database
- Microsoft Office
- Problem-Solving
- Caseload Management
Benefits
- Accrued Vacation
- Paid Leave
- Extended Health Benefits
- Dental Benefits
- Employer RRSP Contribution
- Optional Employee RRSP Contribution
- Employee and Family Assistance Program
Visa sponsorship
Not detected in the job text
Categories
- Social Services
- Human Resources
- Customer Service & Support
- Education
Keywords
- WorkBC
- Employment Counselling
- Career Development
- Employment Readiness
- Client Needs Assessment
- Case Management
- Labour Market
- Action Plans
- Return-to-Work Plans
- Job Matching
- Employer Relations
- Wage Subsidies
- Education Funding
- Skills Training
- Short-Term Certificate Training
- Essential Skills Training
- Occupational Skills Training
- Work Experience Placements
- Self-Employment
- Job Search Supports
- Client Documentation
- Integrated Case Management (ICM)
- Government Compliance
- Quality Assurance
- Microsoft Office Suite
- Criminal Record Check
- Vulnerable Sector Check