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Added 10 mins ago
S
Seasonal Associate
sephora.com
Sault Ste. Marie, ON
- $19.2 to $22.6 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 25 mins ago
RD
Associate
RBC Dominion Securities
Red Deer, AB
- Full-time
The RBC Dominion Securities branch in Red Deer is looking for a resourceful, efficient and collaborative individual to join our Team as an Associate.
Added 25 mins ago
SC
Swiss Chalet - Manager, Guest Experience (Carling Ave.)
Swiss Chalet
Ottawa, ON
- Full-time
Added 25 mins ago
Overnight Maintenance
McDonald's
West St. Paul, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…
Added 25 mins ago
Store Manager
Sherwin-Williams
Chatham-Kent, ON · Chatham, ON
Have an associate degree or higher in business, sales, or marketing
Added 25 mins ago
TA
Sales Associate - Part Time ALDO HEARTLAND
The Aldo Group Inc / Le Groupe Aldo Inc.
Mississauga, ON
- Part-time
Added 25 mins ago
Advisor, Emergency Management
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Emergency Operations Centre, Associate Business Continuity Professional (A
Added 39 mins ago
B
Associate Property Manager
BGIS
Winnipeg, MB
- Full-time
Reporting to the Property Manager, the Associate Property Manager will ensure all Property Management policies, procedures and operations are conducted effectively. You will develop,…
Added 39 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Moncton, NB
- Full-time
Located in Cosmetics and Health and Beauty departments, the Associate provides awareness to Customers that a specified Cosmetic presence is available for guidance and direction.
Added 39 mins ago
D
Store Associate
Dollarama
Collingwood, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 39 mins ago
MC
Manager, Community Partnerships (Events)
Make-A-Wish Canada
Halifax, NS
- Full-time
Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish^® Canada
Added 39 mins ago
B
Senior Associate, Building Electrical
BPA
Toronto, ON
- Full-time
Bring your technical expertise, client instincts, and leadership ambition to BPA’s fast-growing Toronto team. As Senior Associate, Electrical Engineering, you will take ownership of complex…
Added 40 mins ago
HR
Operations Associate - Full Time
Harry Rosen
Winnipeg, MB · Polo Park Shopping Centre
- Full-time
We are looking for a Full Time Operations Associate to join our Store team. In this role you’ll be responsible for:
Added 40 mins ago
EI
Test Specialist - CDU
Ecolab Inc.
Calgary, AB
- Full-time
Added 54 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Portage la Prairie, MB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 54 mins ago
WC
OVERNIGHT LEAD DEPARTMENT MANAGER
Walmart Canada
Penticton, BC
- Full-time
Added 54 mins ago
TC
Retail Store Associate Part time Seasonal Winners/HomeSense - Northern Ave Plaza
TJX Canada – Winners, Marshalls, HomeSense
Sault Ste. Marie, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 54 mins ago
TC
Retail Store Associate Seasonal Part Time Winners Southview Center
TJX Canada – Winners, Marshalls, HomeSense
Medicine Hat, AB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 54 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Ottawa, ON
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 54 mins ago
TC
Retail Store Associate Full Time Winners/HomeSense - Northern Ave Plaza
TJX Canada – Winners, Marshalls, HomeSense
Sault Ste. Marie, ON
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 54 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate PT
Walmart Canada
Salmon Arm, BC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 54 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Prince George, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 54 mins ago
TC
Retail Store Associate Full Time Winners - Summit Shopping Center
TJX Canada – Winners, Marshalls, HomeSense
Kamloops, BC
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 54 mins ago
WC
(CAN) Stocking 1 Team Associate
Walmart Canada
Lethbridge, AB
- Full-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 54 mins ago
WC
(CAN) Bakery Associate FT
Walmart Canada
Salmon Arm, BC
- Full-time
Position Summary...Working as a Bakery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Bakery Associate provides exemplary customer service by…

IT Solutions Consulting LLC

Analyst, Deployment Services

Waterloo, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients.
Posting language: English
Posted: Oct 9, 2026

Original job description

Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.

Job Summary:

The Analyst, Deployment Services is responsible for supporting multiple client networks of various sizes and levels of complexity at our Deployment Services Center in Waterloo, ON. This position will provide initial technical support for client configuration of desktops, laptops, and supporting hardware. The ideal candidate is a dedicated, relentless problem solver who applies logic and an instinctive approach to resolving technical issues. At IT Solutions, most of our clients rely on us as their sole technological resource. This person should enjoy learning new technologies on the fly while solving diverse technical challenges. The candidate should understand the value of best practices and have the foresight to thoroughly consider all potential outcomes before making impactful changes. The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service.

This role is open due to an existing vacancy.

Requirements

Responsibilities:

Initial set up and implementation of new client workstations using standard images and build sheets.
Provide technical support for the organization's desktops, laptops, and supporting hardware.
Handle on-site services including setup, diagnostics and repairs for client workstations and troubleshooting time-sensitive user and site IT issues.
Support and troubleshoot technical issues by accessing affected machines directly or working remotely to support the end-user.
Work directly with multiple advanced technical groups and vendors to escalate issues, provide client updates and drive incidents to resolution, often collaborating between more than one group at a time.
Work regularly with internal service and project coordinators who assign tickets to the Deployment Team.
Manage inventory, shipping and receiving in NetSuite and ShipStation.
Produce detailed service reports regularly and communicate updates or changes internally and to the clients.
Participate in a week-long on-call rotation a few times per year.
Travel onsite to local client offices to provide services. (Minimum Travel Requirement: 50%+) Days not spent traveling will be worked onsite at IT Solutions at specified office location or at times working from home.
Act as a first level escalation point for the Associate Analyst, Deployment Services role.

Experience

Knowledge, Skills, and Abilities:

Strong oral and written communication skills
Effective time management and multi-tasking skills
Maintains the ability to stay organized and be detail-oriented
Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence
Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment
Knowledge of technical imaging, deployment, troubleshooting and technology migration
Knowledge of all Microsoft 365 offerings, as well as a basic understanding of Active Directory
Ability to lift at least 50 pounds and be comfortable with climbing up step ladders
Communicate effectively with internal team members, clients and stakeholders
Confident and comfortable with client-facing activity

Experience:

Two years of technical work experience in an IT environment, preferably at an MSP
Associate’s degree in a related discipline or equivalence of professional work experience
Experience with Windows 11 desktop OS deployment and intermediate-level troubleshooting of related issues in Windows and in the BIOS
Experience with NetSuite and/or ShipStation a plus

Certificates, Licenses, Registrations:

CompTIA A+ certification a plus

Compensation Package

Additionally, ITS offers a full benefits package, including:

Comprehensive Group Benefits Program
Paid Holidays and Vacation
Company-paid life Employee Assistance Program
Company-paid training, materials, and exams
Performance-based bonuses
Flexible/hybrid work arrangements

IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, receipt of public assistance (in housing) and record of offences (in employment), or any other characteristic protected by federal or provincial laws.

We are happy to provide accommodations at any stage of the recruitment process. Should you require any accommodations, please do not hesitate to let us know.

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More about this job

Responsibilities

The Analyst, Deployment Services is responsible for the initial setup, configuration, and implementation of client workstations and hardware. They provide technical support, manage inventory, and travel to client sites to resolve time-sensitive IT issues.

Requirements

Candidates must have at least two years of technical experience in an IT environment, preferably at an MSP. An associate degree in a related discipline or equivalent professional experience is required, along with proficiency in Windows 11 and Microsoft 365.

Skills

Technical imaging
Deployment
Troubleshooting
Technology migration
Microsoft 365
Active Directory
Windows 11
BIOS
NetSuite
ShipStation
Hardware diagnostics
Customer service
Time management
Multi-tasking
Communication skills

Benefits

Paid Holidays
Paid Vacation
Company-paid life insurance
Employee Assistance Program
Company-paid training
Performance-based bonuses
Flexible/hybrid work arrangements

Visa sponsorship

Not detected in the job text

Keywords

Managed Service Provider
Deployment Services
Workstation setup
Hardware diagnostics
Windows 11
Microsoft 365
Active Directory
NetSuite
ShipStation
Technical support
On-site services
Remote support
CompTIA A+
Inventory management
Imaging
BIOS
Client-facing
Incident resolution
IT infrastructure
Desktop support

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