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Added 6 mins ago
A
Technology Change Control Analyst
Aviso
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
We're looking to fill an opening for a Technology Change Control Analyst to join our Technology Ops & Support Partners team.
Added 6 mins ago
L
Senior Financial Analyst | Contract until September 2027
lululemon
Vancouver, BC
- Full-time
Reporting to the Director, FP&A, the Senior Financial Analyst is responsible for executing financial planning and analysis activities for the Store Development organization.
Added 6 mins ago
CC
Trade Analyst
CMA CGM
Montreal, QC
- Full-time
Supports, maintains and develops new business as it pertains to VIP Customers
Added 6 mins ago
C
Senior Business System Analyst
CGI
Toronto, ON
- Full-time
Lead impact assessments for FED and SWIFT releases, including deferred releases, new standards, and regulatory changes such as the SR 2026 Deferred Release and future SWIFT updates.
Added 6 mins ago
NG
Finance Business Systems Analyst
NFI Group Inc.
Winnipeg, MB
- Full-time
NFI is a leading global bus manufacturer of mass mobility solutions under the brands New Flyer® (heavy-duty transit buses), MCI® (motor coaches), Alexander Dennis Limited (single and…
Added 20 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 37 mins ago
P
Accounts Receivable Escalations Analyst
PointClickCare
Mississauga, ON
- Full-time
Reporting to the Accounts Receivable Escalation Manager, the Accounts Receivable Escalations Analyst is responsible for the preparation of demand letters, termination letters and final…
Added 37 mins ago
SD
Senior Analyst, Business Intelligence
Shoppers Drug Mart
Mississauga, ON
- Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 49 mins ago
P
Accounts Receivable Escalations Analyst
PointClickCare
Mississauga, ON
- $56,000 to $62,000 CAD / year
- Contract
Reporting to the Accounts Receivable Escalation Manager, the Accounts Receivable Escalations Analyst is responsible for the preparation of demand letters, termination letters and final…
Added 49 mins ago
TS
Human Resources Analyst (Learning & Development) (12-month contract)
T&T Supermarket
Richmond, BC
- $44,000 to $55,000 CAD / year
- Contract
Coordinate and oversee the Talent Pool Assessment Center process, including resume collection and screening in alignment with program requirements
Added 52 mins ago
K
Analyst, Operations Planning & Analysis
Keyera
Sarnia, ON
- Full-time
…employer-funded pension plan to our Keyera Connects social investment program and paid employee volunteer days, we’re focused on empowering our people and…
Added 52 mins ago
NG
Finance Business Systems Analyst
NFI Group Inc.
Remote, Canada
- Full-time
- Remote
NFI is a leading global bus manufacturer of mass mobility solutions under the brands New Flyer® (heavy-duty transit buses), MCI® (motor coaches), Alexander Dennis Limited (single and…
Added 1 hour ago
A
Program/Project Risk Analyst
AtkinsRéalis
Toronto, ON · Montreal, QC
- Full-time
…offer is extended, and the information will be shared with new personnel during the onboarding…
Added 1 hour ago
S
Senior Business Analyst, PHIS
Sanya’k̓ula
Vancouver, BC
- Full-time
…Manager, Public Health Information Systems, the Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts and methods and leads the analysis…
Added 1 hour ago
A
Technology Change Control Analyst
Aviso
Vancouver, BC
- $90,000 to $100,000 CAD / year
- Full-time
We're looking to fill an opening for a Technology Change Control Analyst to join our Technology Ops & Support Partners team.
Added 1 hour ago
NB
LoanIQ Chief Functional Analyst
National Bank of Canada
Montreal, QC
- Full-time
A career as a LoanIQ Chief Functional Analyst in the Global Corporate Investment Banking team means playing a key role in National Bank's technological transformation, optimizing and…
Added 1 hour ago
MM
Sales & Inventory Analyst
M.C.P. McCaughey Consumer Products Management Inc.
Burlington, ON
- Full-time
Sales & Inventory Analyst – Walmart & McKesson
Added 1 hour ago
GC
Material Analyst I
Garland Commercial Ranges
Mississauga, ON
- $70,000 to $80,000 CAD / year
- Full-time
As a Materials Analyst/Planner, you will be responsible for setting up and maintaining part parameters and interfaces between QAD and Arena. You will also liaise with Receiving,…
Added 1 hour ago
Senior Manager, Analytics and BI
Scotiabank
Toronto, ON
…support executive and external stakeholder materials, including analyst presentations, quarterly analyst call preparation, and board strategy…
Added 1 hour ago
Senior Analyst: Business Development
Vail Resorts
Whistler, BC
The Senior Analyst, Business Development plays a key role in advancing Whistler Blackcomb’s business development priorities through partnership management, business analysis, and…
Added 2 hours ago
DC
Civil Engineering Graduate/Asset Management Analyst
Dillon Consulting Limited
Fredericton, NB · Saint John, NB · Moncton, NB
- Full-time
We are currently seeking a Civil Engineering Graduate / Asset Management Analyst to join our Linear Municipal Infrastructure team. Our team specializes in the critical networks that keep a…
Added 2 hours ago
DC
Civil Engineering Graduate/Asset Management Analyst
Dillon Consulting Limited
Toronto, ON · Hamilton, ON · Kingston, ON · Oakville, ON · North York, ON
- Full-time
We are currently seeking a Civil Engineering Graduate / Asset Management Analyst to join our Linear Municipal Infrastructure team. Our team specializes in the critical networks that keep a…
Added 2 hours ago
DC
Civil Engineering Graduate/Asset Management Analyst
Dillon Consulting Limited
Winnipeg, MB
- Full-time
We are currently seeking a Civil Engineering Graduate / Asset Management Analyst to join our Linear Municipal Infrastructure team. Our team specializes in the critical networks that keep a…
Added 2 hours ago
RB
Senior Financing Specialist
Royal Bank of Canada
Windsor, ON
- Full-time
Chartered Professional Accounting designation (CPA) or Chartered Financial Analyst (CFA)
Added 2 hours ago
HR
PC Support Analyst
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
We currently have an exciting opportunity for a P.C. Support Analyst people to join our Information Systems & Telecommunications team.

IT Solutions Consulting LLC

Analyst, Deployment Services

Waterloo, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients.
Posting language: English
Posted: Oct 9, 2026

Original job description

Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.

Job Summary:

The Analyst, Deployment Services is responsible for supporting multiple client networks of various sizes and levels of complexity at our Deployment Services Center in Waterloo, ON. This position will provide initial technical support for client configuration of desktops, laptops, and supporting hardware. The ideal candidate is a dedicated, relentless problem solver who applies logic and an instinctive approach to resolving technical issues. At IT Solutions, most of our clients rely on us as their sole technological resource. This person should enjoy learning new technologies on the fly while solving diverse technical challenges. The candidate should understand the value of best practices and have the foresight to thoroughly consider all potential outcomes before making impactful changes. The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service.

This role is open due to an existing vacancy.

Requirements

Responsibilities:

Initial set up and implementation of new client workstations using standard images and build sheets.
Provide technical support for the organization's desktops, laptops, and supporting hardware.
Handle on-site services including setup, diagnostics and repairs for client workstations and troubleshooting time-sensitive user and site IT issues.
Support and troubleshoot technical issues by accessing affected machines directly or working remotely to support the end-user.
Work directly with multiple advanced technical groups and vendors to escalate issues, provide client updates and drive incidents to resolution, often collaborating between more than one group at a time.
Work regularly with internal service and project coordinators who assign tickets to the Deployment Team.
Manage inventory, shipping and receiving in NetSuite and ShipStation.
Produce detailed service reports regularly and communicate updates or changes internally and to the clients.
Participate in a week-long on-call rotation a few times per year.
Travel onsite to local client offices to provide services. (Minimum Travel Requirement: 50%+) Days not spent traveling will be worked onsite at IT Solutions at specified office location or at times working from home.
Act as a first level escalation point for the Associate Analyst, Deployment Services role.

Experience

Knowledge, Skills, and Abilities:

Strong oral and written communication skills
Effective time management and multi-tasking skills
Maintains the ability to stay organized and be detail-oriented
Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence
Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment
Knowledge of technical imaging, deployment, troubleshooting and technology migration
Knowledge of all Microsoft 365 offerings, as well as a basic understanding of Active Directory
Ability to lift at least 50 pounds and be comfortable with climbing up step ladders
Communicate effectively with internal team members, clients and stakeholders
Confident and comfortable with client-facing activity

Experience:

Two years of technical work experience in an IT environment, preferably at an MSP
Associate’s degree in a related discipline or equivalence of professional work experience
Experience with Windows 11 desktop OS deployment and intermediate-level troubleshooting of related issues in Windows and in the BIOS
Experience with NetSuite and/or ShipStation a plus

Certificates, Licenses, Registrations:

CompTIA A+ certification a plus

Compensation Package

Additionally, ITS offers a full benefits package, including:

Comprehensive Group Benefits Program
Paid Holidays and Vacation
Company-paid life Employee Assistance Program
Company-paid training, materials, and exams
Performance-based bonuses
Flexible/hybrid work arrangements

IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, receipt of public assistance (in housing) and record of offences (in employment), or any other characteristic protected by federal or provincial laws.

We are happy to provide accommodations at any stage of the recruitment process. Should you require any accommodations, please do not hesitate to let us know.

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More about this job

Responsibilities

The Analyst, Deployment Services is responsible for the initial setup, configuration, and implementation of client workstations and hardware. They provide technical support, manage inventory, and travel to client sites to resolve time-sensitive IT issues.

Requirements

Candidates must have at least two years of technical experience in an IT environment, preferably at an MSP. An associate degree in a related discipline or equivalent professional experience is required, along with proficiency in Windows 11 and Microsoft 365.

Skills

Technical imaging
Deployment
Troubleshooting
Technology migration
Microsoft 365
Active Directory
Windows 11
BIOS
NetSuite
ShipStation
Hardware diagnostics
Customer service
Time management
Multi-tasking
Communication skills

Benefits

Paid Holidays
Paid Vacation
Company-paid life insurance
Employee Assistance Program
Company-paid training
Performance-based bonuses
Flexible/hybrid work arrangements

Visa sponsorship

Not detected in the job text

Keywords

Managed Service Provider
Deployment Services
Workstation setup
Hardware diagnostics
Windows 11
Microsoft 365
Active Directory
NetSuite
ShipStation
Technical support
On-site services
Remote support
CompTIA A+
Inventory management
Imaging
BIOS
Client-facing
Incident resolution
IT infrastructure
Desktop support

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