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Added 8 mins ago
D
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 8 mins ago
BH
Distribution Maintenance Analyst
BC Hydro
Smithers, BC
- Full-time
…practices. Allocates the work to the delivery partners based on business rules and annual budgets. Schedules the work to meet the requirements of the…
Added 8 mins ago
F/
Loans Analyst, Agriculture Commercial Financing (Bilingual)
FCC / FAC
Woodstock, NB
- Full-time
…corporation, we provide financing, knowledge resources and business management software to over 103,000 customers…
Added 8 mins ago
CO
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College of the North Atlantic
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- Full-time
…collaborating with the Senior Policy, Planning and Research Analyst to coordinate and execute assigned project activities in accordance with individual responsibilities, established…
Added 8 mins ago
TT
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Toronto, ON
- $23 to $28 CAD / hour
- Contract
…retail stores; applications and hardware. The team works retail business hours and provides off-hours pager support on a rotating basis. The list of supported applications and hardware…
Added 8 mins ago
FC
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- Full-time
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Added 8 mins ago
RS
Product Owner
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- Contract
Define and create epics, features, user stories and acceptance criteria working with the Scrum Master, Business Analyst, SMEs, developers, and testers to ensure stories and acceptance…
Added 8 mins ago
F/
Loans Analyst, Agriculture Commercial Financing (Bilingual)
FCC / FAC
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- Full-time
…corporation, we provide financing, knowledge resources and business management software to over 103,000 customers…
Added 8 mins ago
F/
Loans Analyst, Agriculture Commercial Financing (Bilingual)
FCC / FAC
Charlottetown, PE
- Full-time
…corporation, we provide financing, knowledge resources and business management software to over 103,000 customers…
Added 8 mins ago
RC
Senior Financial / Cost Analyst (Temp-to-Perm)
Randstad Canada
Mississauga, ON
- $40 to $45 CAD / hour
- Contract
Bachelor's Degree (business, finance or accounting specialization preferred).
Added 8 mins ago
F/
Loans Analyst, Agriculture Commercial Financing (Bilingual)
FCC / FAC
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- Full-time
…corporation, we provide financing, knowledge resources and business management software to over 103,000 customers…
Added 8 mins ago
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Treasury Analyst
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Toronto, ON
- $65,000 to $85,000 CAD / year
- Full-time
Undergraduate degree in Finance, Accounting, Economics, Business, or a related field.
Added 8 mins ago
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Senior Data Engineer / Data Analyst
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Mississauga, ON
- Full-time
Ability to analyze complex business requirements and translate them into technical solutions.
Added 8 mins ago
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Analyste de Support à la Production / Production Support Analyst
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- $70,000 to $90,000 CAD / year
- Full-time
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- Full-time
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Added 8 mins ago
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Data Quality Analyst
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- $40 to $49 CAD / hour
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Senior Risk Analyst
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- $40 to $45 CAD / hour
- Part-time
Master of Arts or Science / MBA or advanced degree in Business Administration/Finance/Risk from a reputable university.
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Senior Business Analyst
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Calgary, AB
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Facilitate discovery workshops with business and application stakeholders.
Added 8 mins ago
Analyst, Sponsor Finance
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Added 23 mins ago
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Calgary, AB
- Full-time
The Analyst, Infrastructure role is an exciting opportunity for an early-career investment professional to gain broad exposure across the full infrastructure investment lifecycle, including…
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The Senior Analyst, Quality Assurance (QA) Products is responsible for executing and supporting QA activities across Microsoft Dynamics 365 Finance & Operations enhancements, integrations,…
Added 23 mins ago
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Loans Analyst, Agriculture Commercial Financing
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- Full-time
…corporation, we provide financing, knowledge resources and business management software to over 103,000 customers…
Added 23 mins ago
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Added 23 mins ago
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We’re seeking a Digital Marketing Analyst who is passionate about turning raw data into powerful business insights. In this role, you’ll have a direct impact on our multi-million-dollar…
Added 23 mins ago
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Toronto, ON
- $180,000 to $220,000 CAD / year
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ITC Infotech

Lead Business Analyst

Vancouver, BC, Canada

$110,000 to $125,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 10+ years of experience in business systems analysis, data engineering, or related roles.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us:

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry speciﬁc alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner

Job Description:

The Lead Business Systems Analyst is responsible for understanding various data models and databases involved in the systems and managing and leading the requirements gathering, ticket development, and refinement processes for business and technical initiatives. This role collaborates with cross-functional teams, including product managers, developers, third-party teams, and internal stakeholders to ensure that all business requirements are understood, documented, and executed effectively. The Technical Business Systems Analyst also needs to be hands-on in Data Modelling and Database design. Additionally focused on process improvement, test plan review, and operations support, while ensuring alignment with best practices.

Key Responsibilities:

Requirements Management:

Understand and gather all requirements associated with new EPICs or initiatives.
Understand the changes impacting the data models, data objects, entities and document the same
Collaborate with Product Manager/Owner and Senior Developers/Leads to document requirements for specific initiatives or EPICs.
Develop and maintain functional specifications or “How to Use This Feature” documentation, when applicable.
Lead and manage requirements gathering sessions, ensuring all stakeholder needs are addressed.

Ticket Development & Refinement:

Create and refine detailed User Stories aligned with High-Level Requirements noted in the associated EPIC.
Refine Stories to include the necessary details for the full scrum team to take action.
Elicit and document ticket dependencies, ensuring proper tagging and capturing in the Dependency Huddle board.
Ensure all stories meet the agreed "Definition of Ready" before being included in sprint planning sessions.
Analyze and refine critical tickets brought in mid-sprint to mitigate risks and resolve issues.
Contribute to work estimates during sprint planning to ensure effective planning and execution.
Maintain a healthy backlog that is consistent with agreed-upon targets for FLOW (2 sprints ahead).
Lead the ticket refinement process, ensuring alignment across all teams.

Partnering with Third-Party Teams (Internal/External):

Facilitate communication and collaboration with teams outside of FLOW, ensuring necessary tickets are created to address requirements.
Lead meetings with third parties to ensure work progresses to meet overall EPIC or project timelines.
Resolve blockers and escalate issues as necessary to maintain progress.
Ensure the closure of any outstanding issues post-go-live as prioritized by the Product Manager/Owner, such as creating How-To documents.

Process Improvement:

Promote continual process improvement and foster an environment of experimentation and new practice trials.
Ensure consistency with FLOW common practices.
Lead or contribute to Process Improvement activities in line with the PI roadmap and other plans.
Collaborate with peer Business Analysts to share lessons learned, fostering a culture of continuous improvement.

Test Plan Review:

Review test plans to ensure acceptance criteria are clearly outlined and can be linked back to requirements.
Support the validation of test cases to ensure alignment with business and technical requirements.

Operations Support:

Ensure third-party information is up-to-date, including scheduled maintenance windows and planned outages.
Maintain up-to-date third-party contact/issue resolution information.

Quarterly Planning:

Review initial Business and Technical EPIC requirements as part of pre-planning.
Analyze platform functionality and facilitate discussions with UX, Engineering, and external teams (CoE, SRE, Analytics) to determine solution requirements, dependencies, and risks.
Communicate findings to the Product Manager and support the updating of EPIC details and creation of user stories.
Provide QA and Engineering teams with necessary analysis to support accurate Level of Effort (LOE) estimates.
Clarify and confirm assumptions with SMEs or conduct necessary analysis to validate business requirements.
Assist the Scrum Master in creating intake requests for external teams, as needed.

Qualifications:

Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Analytics, or a related field.
10+ years of experience in business systems analysis, data engineering, or related roles.
Expertise in data architecture, modeling, integration, and ETL processes and commonly Industry used tools in these areas.
Significant experience in working in Distributed Architecture based systems
Strong understanding of Anaplan model design, implementation, and maintenance.
Excellent problem-solving skills with a keen attention to detail.
Strong communication and interpersonal skills.
Knowledge of the retail domain and experience working with retail data systems.
Understanding of data governance and data security best practices.
Familiarity with machine learning and data analytics tools.
Ability to work effectively in an agile development environment.
Familiarity with cloud platforms such as AWS or Azure, with a preference for AWS.
Ability to lead cross-functional collaboration, aligning both business and technical teams.

Preferred Skills:

Retail domain knowledge with experience in retail data systems.
Strong stakeholder management and collaboration skills across multiple teams.

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

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More about this job

Responsibilities

Lead requirements gathering, data modeling, and ticket development and refinement for business and technical initiatives, coordinating with product, engineering, third-party teams, and other stakeholders. Support quarterly planning, process improvement, test plan review, operations, and delivery by managing dependencies, risks, and backlog readiness.

Requirements

Requires a bachelor’s or master’s degree in a relevant field and 10 or more years of experience in business systems analysis, data engineering, or a related role. Candidates should have expertise in data architecture, modeling, integration, ETL, distributed systems, and Anaplan, along with strong communication and collaboration skills; retail domain knowledge and AWS or Azure familiarity are also sought.

Skills

Business Systems Analysis
Requirements Gathering
Data Modeling
Database Design
Data Architecture
Data Integration
ETL Processes
Anaplan
Distributed Architecture
Agile Development
User Story Development
Backlog Management
Stakeholder Management
Test Plan Review
Data Governance
AWS

Visa sponsorship

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Keywords

Business Systems Analysis
Requirements Management
Data Modeling
Database Design
Data Architecture
Data Integration
ETL
Anaplan
Distributed Architecture
Agile
Scrum
Epics
User Stories
Backlog Management
Definition Of Ready
Dependency Management
Quarterly Planning
Process Improvement
Test Plans
Acceptance Criteria
Operations Support
Retail Data Systems
Data Governance
Data Security
Machine Learning
Data Analytics
AWS
Azure
Level Of Effort Estimation

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