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Added 1 min ago
MC
Member Services Representative - Part-Time - Fonthill Branch
Meridian Credit Union
ON · Fonthill, ON
- $45,000 to $49,000 CAD / year
- Part-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 1 min ago
CC
Retail Sales Associate
Canna Cabana
Mississauga, ON · Tomken, Mississauga, ON
- $17.95 CAD / hour
- Part-time
…offering product recommendations, and sharing relevant cannabis knowledge. This position contributes to store sales and overall performance while assisting with daily merchandising, stock…
Added 1 min ago
CC
Retail Shift Leader
Canna Cabana
Mississauga, ON · Tomken, Mississauga, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 1 min ago
R
Senior Relationship Manager, Commercial Financial Services
RBC
Ottawa, ON
- Full-time
Deep products and services knowledge dependent on industry specialization
Added 1 min ago
R
Manager, Operations II
RBC
Toronto, ON
- Full-time
Wealth Management business knowledge and dealing with a Full Service and Direct Investing Platform
Added 1 min ago
R
Team Operations Lead
RBC
Vernon, BC
- Full-time
…executing activities and client contact as per the portfolio manager’s business plan, client service plan, and review…
Added 16 mins ago
UW
Coordinator, Individual Donor Relations (Contract)
United Way Greater Toronto
Toronto, ON
- Full-time
Reporting to the Senior Manager, Individual Donor Relations, the Coordinator, Individual Donor Relations will provide process and project coordination and strategic support for the…
Added 16 mins ago
B
Bilingual Lease Analyst (FR/ENG)
BGIS
Toronto, ON
- Full-time
The Lease Analyst, in conjunction with our RealLease technology platform, supports our clients nationwide in effectively and efficiently managing their leased portfolios. From abstracting…
Added 16 mins ago
NC
IT Service Management Manager – MSP Governance & Major Incident
National Consultants Professionals Ltd
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
Manager, Service Management (MSP Governance & ITIL Operations Lead)
Added 16 mins ago
DU
Remotely Operated Vehicle (ROV) Technician
Dalhousie University
Halifax, NS
- Full-time
Working knowledge of ROV and side scan sonar operations, maintenance, and data processing, with an understanding of acoustic telemetry and oceanographic monitoring equipment.
Added 16 mins ago
NT
People Business Partner
Novarc Technologies Inc.
Burnaby, BC
- $85,000 to $100,000 CAD / year
- Full-time
…Business Partner is the first point of contact for employee and manager people questions and the primary backup for payroll and benefits. The role keeps core people operations accurate and…
Added 17 mins ago
Executive Receptionist
State Window Corporation
Vaughan, ON
Maintain comprehensive knowledge of the company website;
Added 17 mins ago
T
Customer Experience Associate
TD
Sherwood Park, AB
- Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of…
Added 17 mins ago
T
Quality Engineer I
TD
Toronto, ON
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future…
Added 17 mins ago
L
Infrastructure Solution Architect
LotusFlare
Toronto, ON
- Full-time
…continuously advance a cloud-native digital commerce and monetization platform that simplifies technology and customer experience to deliver valuable outcomes to enterprises. This platform…
Added 32 mins ago
VC
Practice Manager - Amherst Veterinary Hospital
VetCare Canada
Vancouver, BC
- Full-time
…service and a positive environment for our employees, where their knowledge/skills can…
Added 47 mins ago
PT
ITSM Service Desk Manager
Poly Tech Talent
Toronto, ON
- Full-time
Our client, a large global software organization, is seeking an experienced Service Desk Manager to lead and develop its IT support function while driving improvements in IT Service…
Added 47 mins ago
IS
Trade Compliance Manager
Iridian Spectral Technologies
Ottawa, ON
- Full-time
Materials Science Solutions (MSS) , is a platform of Health & Science Technologies and is made up of 14 businesses located within North America, Europe, and Asia. The MSS portfolio of…
Added 47 mins ago
L
Infrastructure Solution Architect
LotusFlare
Toronto, ON
- Full-time
…continuously advance a cloud-native digital commerce and monetization platform that simplifies technology and customer experience to deliver valuable outcomes to enterprises. This platform…
Added 47 mins ago
G
Property Manager
Greystar
Calgary, AB · HIVE, Calgary, AB
- Full-time
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in…
Added 47 mins ago
TT
Stagiaire en tests thermiques/ Thermal Test Co-op
Teledyne Technologies Incorporated
Montreal, QC · Canada - Montreal, QC (TDY)
- Full-time
You will work within the Thermal Camera team. Under the supervision of the project manager and the test engineering technical lead, you will contribute to defining and implementing tests…
Added 47 mins ago
GE
PCI Quality Assurance Analyst
GFL Environmental Inc.
Vaughan, ON
- Full-time
…plans, and safeguard sensitive cardholder data across GFL's IT platform. The role reports to the Information Technology GRC…
Added 47 mins ago
AE
Aerie - Associate Selling Team Leader (Associate Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
Built on a platform of power, positivity and no photo retouching - inspiring people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel,…
Added 1 hour ago
VC
Practice Manager - Vancouver South Animal Hospital
VetCare Canada
Vancouver, BC
- Full-time
…encouraged to fully utilize their skills, contribute their knowledge, and grow professionally. By working together as a cohesive team, we are able to deliver compassionate, high-quality…
Added 1 hour ago
Lead Management Operations
Rogers Communications
Airdrie, AB · Brooks, AB · Calgary, AB · Camrose, AB · Canmore, AB · Cochrane, AB · Edmonton, AB · Fort McMurray, AB · Fort Saskatchewan, AB · Grande Prairie, AB · Lethbridge, AB · Medicine Hat, AB · Okotoks, AB · Red Deer, AB · Rocky View No 44, AB · Sherwood Park, AB · St. Albert, AB · Strathmore, AB · Wetaskiwin, AB · Abbotsford, BC · Burnaby, BC · Campbell River, BC · Chilliwack, BC · Coquitlam, BC · Courtenay, BC · Cranbrook, BC · Duncan, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Nanaimo, BC · New Westminster, BC · North Vancouver, BC · Penticton, BC · Port Coquitlam, BC · Prince George, BC · Richmond, BC · Squamish, BC · Surrey, BC · Tsawwassen, BC · Vancouver, BC · Vernon, BC · Victoria, BC · BC · Whistler, BC · Brandon, MB · Winnipeg, MB · Bathurst, NB · Beresford, NB · Caraquet, NB · Dieppe, NB · Edmundston, NB · Fredericton, NB · Miramichi, NB · Moncton, NB · Oromocto, NB · Saint John, NB · Shediac, NB · NB · Corner Brook, NL · Gander, NL · Grand Falls-Windsor, NL · Mount Pearl, NL · St. John's, NL · Amherst, NS · Bedford, NS · Dartmouth, NS · Halifax, NS · Keddys Corner, NS · Liverpool, NS · Lower Sackville, NS · New Minas, NS · Port Williams, NS · St. Peter's, NS · Sydney Indian Reserve No. 28A, NS · Truro, NS · Yarmouth Indian Reserve No. 33, NS · NS · Ajax, ON · Ancaster, ON · Aurora, ON · Barrie, ON · Belleville, ON · Bowmanville, ON · Bracebridge, ON · Brampton, ON · Brantford, ON · Burlington, ON · Cambridge, ON · Chatham-Kent, ON · Collingwood, ON · Concord, ON · Cornwall, ON · Courtice, ON · Georgetown, ON · Guelph, ON · Hamilton, ON · Kawartha Lakes, ON · Keswick, ON · Kincardine, ON · Kingston, ON · Kitchener, ON · Little Britain, ON · London, ON · Maple, ON · Markham, ON · Midland, ON · Milton, ON · Mississauga, ON · Newmarket, ON · Niagara Falls, ON · North Bay, ON · Oakville, ON · Orangeville, ON · Orillia, ON · Orleans, ON · Oshawa, ON · Ottawa, ON · Owen Sound, ON · Pefferlaw, ON · Pembroke, ON · Peterborough, ON · Pickering, ON · Port Perry, ON · Richmond Hill, ON · Russell, ON · Sarnia, ON · Sault Ste. Marie, ON · ON · St. Catharines, ON · St. Thomas, ON · Stouffville, ON · Stratford, ON · Sudbury, ON · Thornhill, ON · Thunder Bay, ON · Tillsonburg, ON · Timmins, ON · Toronto, ON · Trenton, ON · Waterloo, ON · Whitby, ON · Windsor, ON · Woodbridge, ON · Woodstock, ON · Charlottetown, PE · Summerside, PE · PE · Beloeil, QC · Blainville, QC · Boisbriand, QC · Brossard, QC · Châteauguay, QC · Dorval, QC · Gatineau, QC · Granby, QC · Joliette, QC · Laval, QC · Levis, QC · Longueuil, QC · Mont-Royal, QC · Montreal, QC · Pointe-Claire, QC · Quebec, QC · Repentigny, QC · Rosemère, QC · Saint-Bruno, QC · Saint-Jean-sur-Richelieu, QC · Saint-Jérôme, QC · Salaberry-de-Valleyfield, QC · Sherbrooke, QC · Terrebonne, QC · Trois-Rivières, QC · Vaudreuil-Dorion, QC · Regina, SK · Saskatoon, SK · Lasalle, QC · Bradford, ON · Grand-Sault/Grand Falls, NB · Glace Bay, NS · Scarborough, ON · Saint-Laurent, QC · Kanata, ON · Bloomfield Station, PE · Chatham, ON · Rocky View County, AB · Fenelon Falls, ON · Gloucester, ON · Saint-Leonard, QC · Nepean, ON · Dundas, ON · West Vancouver, BC · Saint-Hubert, QC · Simcoe, ON · East York, ON · Etobicoke, ON · McLeods, NB · York, ON · Langley, BC · North York, ON · Stittsville, ON · Sydney, NS · Lachine, QC · Waterdown, ON · St Peters, NS · Yarmouth, NS · Unionville, ON · Anjou, QC · Saint-Basile, NB
The Marketing Operations Manager is responsible for the operational execution, governance, reporting, and optimization of marketing-generated leads and campaigns across Rogers Business.…

ITC Infotech

Lead Business Analyst

Vancouver, BC, Canada

$110,000 to $125,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 10+ years of experience in business systems analysis, data engineering, or related roles.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us:

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry speciﬁc alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner

Job Description:

The Lead Business Systems Analyst is responsible for understanding various data models and databases involved in the systems and managing and leading the requirements gathering, ticket development, and refinement processes for business and technical initiatives. This role collaborates with cross-functional teams, including product managers, developers, third-party teams, and internal stakeholders to ensure that all business requirements are understood, documented, and executed effectively. The Technical Business Systems Analyst also needs to be hands-on in Data Modelling and Database design. Additionally focused on process improvement, test plan review, and operations support, while ensuring alignment with best practices.

Key Responsibilities:

Requirements Management:

Understand and gather all requirements associated with new EPICs or initiatives.
Understand the changes impacting the data models, data objects, entities and document the same
Collaborate with Product Manager/Owner and Senior Developers/Leads to document requirements for specific initiatives or EPICs.
Develop and maintain functional specifications or “How to Use This Feature” documentation, when applicable.
Lead and manage requirements gathering sessions, ensuring all stakeholder needs are addressed.

Ticket Development & Refinement:

Create and refine detailed User Stories aligned with High-Level Requirements noted in the associated EPIC.
Refine Stories to include the necessary details for the full scrum team to take action.
Elicit and document ticket dependencies, ensuring proper tagging and capturing in the Dependency Huddle board.
Ensure all stories meet the agreed "Definition of Ready" before being included in sprint planning sessions.
Analyze and refine critical tickets brought in mid-sprint to mitigate risks and resolve issues.
Contribute to work estimates during sprint planning to ensure effective planning and execution.
Maintain a healthy backlog that is consistent with agreed-upon targets for FLOW (2 sprints ahead).
Lead the ticket refinement process, ensuring alignment across all teams.

Partnering with Third-Party Teams (Internal/External):

Facilitate communication and collaboration with teams outside of FLOW, ensuring necessary tickets are created to address requirements.
Lead meetings with third parties to ensure work progresses to meet overall EPIC or project timelines.
Resolve blockers and escalate issues as necessary to maintain progress.
Ensure the closure of any outstanding issues post-go-live as prioritized by the Product Manager/Owner, such as creating How-To documents.

Process Improvement:

Promote continual process improvement and foster an environment of experimentation and new practice trials.
Ensure consistency with FLOW common practices.
Lead or contribute to Process Improvement activities in line with the PI roadmap and other plans.
Collaborate with peer Business Analysts to share lessons learned, fostering a culture of continuous improvement.

Test Plan Review:

Review test plans to ensure acceptance criteria are clearly outlined and can be linked back to requirements.
Support the validation of test cases to ensure alignment with business and technical requirements.

Operations Support:

Ensure third-party information is up-to-date, including scheduled maintenance windows and planned outages.
Maintain up-to-date third-party contact/issue resolution information.

Quarterly Planning:

Review initial Business and Technical EPIC requirements as part of pre-planning.
Analyze platform functionality and facilitate discussions with UX, Engineering, and external teams (CoE, SRE, Analytics) to determine solution requirements, dependencies, and risks.
Communicate findings to the Product Manager and support the updating of EPIC details and creation of user stories.
Provide QA and Engineering teams with necessary analysis to support accurate Level of Effort (LOE) estimates.
Clarify and confirm assumptions with SMEs or conduct necessary analysis to validate business requirements.
Assist the Scrum Master in creating intake requests for external teams, as needed.

Qualifications:

Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Analytics, or a related field.
10+ years of experience in business systems analysis, data engineering, or related roles.
Expertise in data architecture, modeling, integration, and ETL processes and commonly Industry used tools in these areas.
Significant experience in working in Distributed Architecture based systems
Strong understanding of Anaplan model design, implementation, and maintenance.
Excellent problem-solving skills with a keen attention to detail.
Strong communication and interpersonal skills.
Knowledge of the retail domain and experience working with retail data systems.
Understanding of data governance and data security best practices.
Familiarity with machine learning and data analytics tools.
Ability to work effectively in an agile development environment.
Familiarity with cloud platforms such as AWS or Azure, with a preference for AWS.
Ability to lead cross-functional collaboration, aligning both business and technical teams.

Preferred Skills:

Retail domain knowledge with experience in retail data systems.
Strong stakeholder management and collaboration skills across multiple teams.

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

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More about this job

Responsibilities

Lead requirements gathering, data modeling, and ticket development and refinement for business and technical initiatives, coordinating with product, engineering, third-party teams, and other stakeholders. Support quarterly planning, process improvement, test plan review, operations, and delivery by managing dependencies, risks, and backlog readiness.

Requirements

Requires a bachelor’s or master’s degree in a relevant field and 10 or more years of experience in business systems analysis, data engineering, or a related role. Candidates should have expertise in data architecture, modeling, integration, ETL, distributed systems, and Anaplan, along with strong communication and collaboration skills; retail domain knowledge and AWS or Azure familiarity are also sought.

Skills

Business Systems Analysis
Requirements Gathering
Data Modeling
Database Design
Data Architecture
Data Integration
ETL Processes
Anaplan
Distributed Architecture
Agile Development
User Story Development
Backlog Management
Stakeholder Management
Test Plan Review
Data Governance
AWS

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Requirements Management
Data Modeling
Database Design
Data Architecture
Data Integration
ETL
Anaplan
Distributed Architecture
Agile
Scrum
Epics
User Stories
Backlog Management
Definition Of Ready
Dependency Management
Quarterly Planning
Process Improvement
Test Plans
Acceptance Criteria
Operations Support
Retail Data Systems
Data Governance
Data Security
Machine Learning
Data Analytics
AWS
Azure
Level Of Effort Estimation

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